Kurtis helped with the purchase of my new sofas today. He helped me find the right one with no pressure, explained everything in detail, even down to the colour and location in my living room to make... See more
Company replied
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See what reviewers are saying
Not pushy very knowledgeable let us try all the beds and jump on the mattresses Then went on to choose a 3 piece suite tried several until we found the right one Charlotte was exceptional made us re... See more
Our experience was absolutely lovely. Bailey was super helpful and very knowledgeable about everything. Super warm and welcoming and made our experience easy and enjoyable. There was so many ways a... See more
Company replied
We were left alone to browse round the shop, we approached the sales person when we were ready to make our purchase. The staff were friendly and everyone said hello, Vicky was especially helpful talk... See more
Company replied
Company details
- #12 of 401 best companies in Home Furniture Shop
- #2 of 55 best companies in Furniture Accessories
- #12 of 240 best companies in Homewares Shop
- #5 of 114 best companies in Living room shop
- #5 of 94 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
5 St Andrews Quay, Retail Park, HU3 4SA, Hull, United Kingdom
- 0333 999 9733
4.9
Excellent
5k reviews
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Reply from DFS Furniture - Hull
Hello Nichelle,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Great customer service
We received great customer service from start to finish. All our questions were answered and everything was explained in a clear understandable way. We left the store today very happy and excited with our purchase of the Steller Power Corner Chaise Sofa and that was very much down to the young gentleman that attended to us. He is a credit to your store. Friendly, very patient (especially with my husband) and knowledgeable on the products and different care packages.
25 May 2026
Reply from DFS Furniture - Hull
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Hull
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Excellent Customer Service
25 May 2026
Reply from DFS Furniture - Hull
Hello Peter,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
DFS St Andrews Quay Hull
We were dealt with by the store assistant manager (Ian) He was very helpful, made us feel welcome, guided us with our choice and really went the extra mile
23 May 2026
Reply from DFS Furniture - Hull
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Great experience
Angela who sold us the sofas was more then helpful explaining everything we would definitely want her to again in the future we would definitely recommend. Her to our friends.
23 May 2026
Reply from DFS Furniture - Hull
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Hull
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
The salesman paul was very…
The salesman paul was very knowledgeable and helpful, discussing the many options available
20 May 2026
Reply from DFS Furniture - Hull
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Very helpful
21 May 2026
Reply from DFS Furniture - Hull
Hello Keith and Marlene,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
The assistant was very knowledgeable…
The assistant was very knowledgeable and helped me make my decision
21 May 2026
Reply from DFS Furniture - Hull
Good Afternoon,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Hull
Hello Mrs Borman,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Reply from DFS Furniture - Hull
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Beautiful showroom and helpful staff
A lovely and warm showroom with furniture beautifully presented. Polite staff and no pressure at all. When we asked for assistance the salesperson (Abigail, I believe)was helpful and knowledgable. We made our purchase within a few minutes of arriving and had not bothered to look elsewhere. Very satisfied as we always are with this store.
20 May 2026
Reply from DFS Furniture - Hull
Good afternoon,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.
Kind regards,
Lia
DFS Customer Support
Excellent service as always from DFS
Excellent service as always from DFS, and the Staffs are always helpful and very patient. 100% recommended as always. Thank you Will at Hull store
Happy Customer :-)
19 May 2026
Reply from DFS Furniture - Hull
Good morning,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Excellent Customer Service
Visited the store to view and check out the colour and size of the furniture seen online. The customer assistant was extremely helpful and sent me the link to exactly what I wanted so that I could place an online order. Excellent service
18 May 2026
Reply from DFS Furniture - Hull
Good morning Julie,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.
Kind regards,
Lia
DFS Customer Support
Helpful young lady in Hull
The young lady with dark hair helped us in the St Andrews Quay store in Hull was very helpful and gave good advice
18 May 2026
Reply from DFS Furniture - Hull
Good morning Josephine,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Hull
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Hull
Good afternoon,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Curtis was great
Curtis was great, very knowledgeable and laid back. Not pushy.
Great deal for what we wanted, straight forward
17 May 2026
Reply from DFS Furniture - Hull
Good afternoon Victoria,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Really helpful and friendly staff nice…
Really helpful and friendly staff nice clean stor
15 May 2026
Reply from DFS Furniture - Hull
Good morning Lyndsey,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
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