Good price great quality sofas Sales men was really nice and helpful Delivery service great and extremely fast Overall very satisfied with my new sofa
Company replied
Location
Switch locationNorthfield Avenue, Belgrave Retail Park, NN16 9TS Kettering, GB
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See what reviewers are saying
We had a brilliant experience with Reece at DFS. From the moment we walked in, he was friendly, knowledgeable, and genuinely helpful without being pushy. He took the time to understand what we w... See more
Company replied
We purchased a sofa set and a coffee table today at DFS Kettering. The staff member Lucy was extremely helpful and polite. She explained all the buying options, delivery time frames and care protectio... See more
Company replied
I ordered my sofa with Lucy, Sales Asssistant at Kettering DFS. Lucy was brilliant and explained everything to me, I wanted a delayed order as I have visitors from Canada in September, Lucy told me... See more
Company replied
Company details
- #16 of 397 best companies in Home Furniture Shop
- #3 of 50 best companies in Furniture Accessories
- #11 of 231 best companies in Homewares Shop
- #6 of 112 best companies in Living room shop
- #7 of 91 best companies in Sofa store
- #3 of 24 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Northfield Avenue, Belgrave Retail Park, NN16 9TS, Kettering, United Kingdom
- 0333 999 9840
4.9
Excellent
3k reviews
Asks customers to review
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James is great thank you very much
30 May 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reece,Customer service & help.
Reece in the Kettering store was very helpful, knowledgeable & went through every detail with us when we were looking for new sofa,he helped us in every way possible, spending plenty of time with us,explaining everything,As someone who worked in customer service,I can honestly say Reece was honestly fantastic & made the process very easy & we left with the perfect sofa for us.
30 May 2026
Reply from DFS Furniture - Kettering
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Reece.
Kind Regards,
Jordan
DFS Customer Support
Good price great quality sofas
Good price great quality sofas
Sales men was really nice and helpful
Delivery service great and extremely fast
Overall very satisfied with my new sofa
18 May 2026
Reply from DFS Furniture - Kettering
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Excellent staff
Reece, the salesman, was excellent and very helpful without any waffle. He gave us plenty of time and space to look around and then was on hand to help with our purchase.
26 May 2026
Reply from DFS Furniture - Kettering
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Well connected with our needs as a…
Well connected with our needs as a customer good knowledge of the product pleasant experience during the process of the service provided
25 May 2026
Reply from DFS Furniture - Kettering
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Reece was very helpful
Reece was very helpful, wasn't at all pushy, knew all the answers to the questions we had, and was extremely helpful.
24 May 2026
Reply from DFS Furniture - Kettering
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Kettering
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Kettering
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
James (kettering store)
James (kettering store) made it really easy and simple to purchase and explained everything well!
21 May 2026
Reply from DFS Furniture - Kettering
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Exceptional service from James at the Kettering branch.
James was a model professional, he spoke in depth about all options available to us and was polite and very engaging from start to finish during the buying process. A credit to your company and himself. 👌
21 May 2026
Reply from DFS Furniture - Kettering
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Lucy saw us and gave us time to make…
Lucy saw us and gave us time to make our mind up. No hard sales tactics , relaxed and helpful. That's all we hope for.
18 May 2026
Reply from DFS Furniture - Kettering
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
I ordered my sofa with Lucy
I ordered my sofa with Lucy, Sales Asssistant at Kettering DFS.
Lucy was brilliant and explained everything to me, I wanted a delayed order as I have visitors from Canada in September, Lucy told me how to order this and made it all sound possible.
Thanks Lucy
6 May 2026
Reply from DFS Furniture - Kettering
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
The gentleman made us drinks and…
The gentleman made us drinks and explain everything fully to us.
18 May 2026
Reply from DFS Furniture - Kettering
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Kettering
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Great customer service at the store and…
Great customer service at the store and the guys that delivered and assembled, were efficient and did a great job. Very happy with our new sofa 👍
10 May 2026
Reply from DFS Furniture - Kettering
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
James was really helpful whilst choosing our new sofa. He was knowledgable and made our experience a good one.
James was really helpful whilst choosing our new sofa. He had answers to all of our questions and was generally a really nice guy.
16 May 2026
Reply from DFS Furniture - Kettering
Good morning Aimee,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with James.
Kind regards,
Lia
DFS Customer Support
Exceptional service
I’d like to compliment Reece on the exceptional customer service he provided during the purchase of our furniture. He was professional, friendly, and incredibly helpful throughout the entire process, making everything smooth and stress-free. His knowledge, patience, and attention to detail were truly appreciated, and he went above and beyond to ensure we were happy with our purchase.
Reece is a real credit to your team, and we’re very grateful for the excellent service we received.
14 May 2026
Reply from DFS Furniture - Kettering
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
It were very good and the mutual…
It were very good and the mutual respect and kindness from the sales representatives were highly appreciated. Reece is genius for his explanation and understanding.
12 May 2026
Unprompted review
Reply from DFS Furniture - Kettering
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Kettering
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
DFS is a great furniture hub
DFS is a great place because they have ample options to choose from. Reece was very helpful. Highly recommend to anyone looking for beautiful and reliable sofas.
11 May 2026
Reply from DFS Furniture - Kettering
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
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