We knew what sofa we wanted to look at in person, Aaron spoke with us within a few minutes of walking into store and let us know he was available should we need anything or have any questions. He then... See more
Company replied
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Very professional staff Charlie looked after us and a great job she made of it. Knew her stuff answered all our questions and explained everything we needed to know. You have some wonderful staff in y... See more
Store was laid out well, staff were polite, courteous and helpful, especially Madeleine who was a joy to be served by ! She was friendly, knowledgeable and a delightful young lady who is a credit t... See more
Company replied
Great experience from start to finish, Aaron was helpful and patient from the first moment, two visits later we ordered the new sofa set. At no time was it hard sell, he answered all our questions an... See more
Company replied
Company details
- #13 of 395 best companies in Home Furniture Shop
- #2 of 56 best companies in Furniture Accessories
- #10 of 241 best companies in Homewares Shop
- #5 of 113 best companies in Living room shop
- #5 of 92 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Hardwick Road, PE30 4NA, King's Lynn, United Kingdom
- 0333 999 9748
4.9
Excellent
3k reviews
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Great customer service very friendly…
Great customer service very friendly and efficient staff
27 August 2026
Reply from DFS Furniture - Kings Lynn
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Kings Lynn
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Efficient
Efficient, friendly colleague who supported me. Very good customer received from Aaron, explained everything to me and was able to answer any questions that I had.
25 August 2026
Reply from DFS Furniture - Kings Lynn
Hello,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
We had a fantastic experience
We had a fantastic experience. It has been 20 years since we last brought our last over and things are very different since then but the young lad who served us put our minds to ease and offered us a great offer. He was very skilled and knowledgeable in his field and a great asset to the team.
9 August 2026
Reply from DFS Furniture - Kings Lynn
Hello Thomas,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Kings Lynn
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Great experience from start to finish
Great experience from start to finish, Aaron was helpful and patient from the first moment, two visits later we ordered the new sofa set. At no time was it hard sell, he answered all our questions and we enjoyed chatting with him.
23 August 2026
Reply from DFS Furniture - Kings Lynn
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Excellent service
I was made very comfortable about my decisions,never pushed into anything and helped with any questions I had from lady who served me
23 August 2026
Reply from DFS Furniture - Kings Lynn
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Kings Lynn
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
My visit to your store in King's Lynn…
My visit to your store in King's Lynn was very good , the sales woman was very professional and went over everything on my order twice.
23 August 2026
Reply from DFS Furniture - Kings Lynn
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Kings Lynn
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Great service
15 August 2026
Reply from DFS Furniture - Kings Lynn
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Charlie was amazing very helpful with…
Charlie was amazing very helpful with everything
22 August 2026
Reply from DFS Furniture - Kings Lynn
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
No pressure sales
No pressure sales, plenty of information given, take as much time as you’d like, a pleasure to deal with, Now must wait to see if items are as good
21 August 2026
Reply from DFS Furniture - Kings Lynn
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Charlie was brilliant told us all we…
Charlie was brilliant told us all we need to know and made us feel welcome
22 August 2026
Reply from DFS Furniture - Kings Lynn
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Excellent service
21 August 2026
Reply from DFS Furniture - Kings Lynn
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Ordered a sofa very satisfied with the experience
21 August 2026
Reply from DFS Furniture - Kings Lynn
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Kings Lynn
Hello Paul,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Great customer service
Extremely knowledgeable and approachable assistant (Charlie) who talked us through each stage of the purchase. She took the time to speak to us during the sale giving us invaluable information on product care and maintainance.
16 August 2026
Reply from DFS Furniture - Kings Lynn
Hello Mr Dowell,
Thanks for your lovely feedback, we’re glad to hear Charlie met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Bluey
Aaron was very helpful and friendly. He explained everything we needed to know. Great costumer service.
8 August 2026
Reply from DFS Furniture - Kings Lynn
Hello,
Thank you for sharing your lovely review with us.
Kind regards,
Holly M
DFS Customer Support
Nice experience
Just nice to walk into a store , have a good look round without getting hassled....given plenty of time . Knowledgeable and extremely helpful staff .
9 August 2026
Reply from DFS Furniture - Kings Lynn
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
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