DFS Furniture - Limerick Reviews 

1,809
TrustScore 5 out of 5

4.9

Ballysimon Road, V94 KR20 Limerick, IE


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Rated 5 out of 5 stars

We are very grateful to Linda in limerick who made it so easy to purchase our new sofa. She was so pleasant and helpful. She gave us great attention and answered all our questions.

Company replied

Rated 5 out of 5 stars

Dealing with Linda was amazing, very patient and explained everything to me. I left very happy and confident in the couches that I purchased. Looking forward to receiving them now.

Company replied

Rated 5 out of 5 stars

From the time we entered the DFS shop in Limerick we were made very welcome by Darren he explained everything we needed to know about our purchase and was very knowledgable and extremely helpful

Company replied

Rated 5 out of 5 stars

The staff was very friendly and attentive throughout. He gave us excellent recommendations and advice, making the purchase of our first sofa a truly enjoyable and exciting experience! Was a really goo... See more

Company replied


Company details

  1. #14 of 399 best companies in Home Furniture Shop
  2. #2 of 54 best companies in Furniture Accessories
  3. #11 of 238 best companies in Homewares Shop
  4. #5 of 114 best companies in Living room shop
  5. #5 of 93 best companies in Sofa store
  6. #2 of 25 best companies in Upholstery shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

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4.9

All reviews

(1,809)

93,710 reviews in the last 12 months

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Rated 5 out of 5 stars

We had an amazing sales women guide us…

We had an amazing sales women guide us through the whole experience who answered our questions in great detail. We left there feeling confident and excited for our new furniture.

1 December 2025
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

We're happy to hear that you had such a wonderful experience and that our sales team provided you with detailed answers. We appreciate you taking the time to share your positive feedback, and we hope you enjoy your new furniture!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

My experience was great with DFS

My experience was great with DFS. Mia is fantastic with customer relationship.
Really appreciated Mia on her positive attitude.

26 November 2025
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Good Morning,

Thanks for the fabulous review, we really appreciate you taking the time to share with others!

Kind Regards,

Lorraine A
DFS Central Customer Support

Rated 5 out of 5 stars

Cain was very helpful and friendly and…

Cain was very helpful and friendly and sorted more order quickly

20 November 2025
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

We're happy to hear that the order was quickly sorted, and the service was helpful and friendly. We appreciate your positive feedback!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Staff were extremely helpful and very friendly.

27 November 2025
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

We appreciate you taking the time to share your positive experience! We're glad our team was helpful and friendly during your visit.

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Excellent experience

Excellent experience. Sales associate was very helpful

24 November 2025
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Good Morning,

Great review, thanks for sharing!

Kind Regards

Lorraine A
DFS Central Customer Support

Rated 5 out of 5 stars

Great selection of sofas

Great selection of sofas. Sales guy Cian really professional, very courteous and a pleasure to deal with.

20 November 2025
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Hello,

Thank you for sharing your kind feedback with us.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Great store

We got great assistance from Amy and Cian in purchasing our coffee table. Great service

23 November 2025
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

We're happy to hear that you received great assistance with your coffee table purchase. Thank you for sharing your positive experience with us.

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Excellent help from shop assistant

Excellent help from shop assistant

20 November 2025
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

We're glad you received excellent assistance from our shop assistant. Thank you for your positive feedback; we appreciate it!

Kind regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Great Experience! Highly recommended.

I recently visited the Limerick store to purchase a new sofa, and I couldn’t be happier with the experience. Every time I stopped in, the sales team was welcoming and helpful, creating a relaxed atmosphere with no pressure.

A special mention goes to Linda, who went above and beyond throughout the entire process. She took the time to understand what we needed, guided us through different options, and was incredibly patient while we made our decision. Her product knowledge, professionalism, and genuine willingness to help made all the difference. Thanks to Linda, we found the perfect sofa for our home. She truly deserves recognition for her excellent service.

Highly recommend the Limerick store—and definitely ask for Linda!

11 November 2025
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Thank you for your wonderful review. We're happy to hear about the excellent service you received at our Limerick store. We appreciate you mentioning the team's welcoming atmosphere and their helpfulness. We're glad that you found the perfect sofa and that you are pleased with your experience.

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Had a lovely shopping experience in DFS…

Had a lovely shopping experience in DFS Limerick all thanks to the lovely Ms. Linda Kelly. She was so welcoming and friendly. Very helpful and professional, has great knowledge and advice for an unsure customer.

18 November 2025
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Good Afternoon,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Excellent experience

From once we entered the store we were looked after so well. Staff were so attentive, knowledgeable and friendly. Didn't feel pressured to buy and nothing about the sale was rushed. I have previously purchased in this store and would highly recommend. Furniture is custom made and very high quality. 5 🌟

16 November 2025
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Good Morning,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind Regards,

Lorraine A
DFS Central Customer Support

Rated 5 out of 5 stars

My experience was great Laura was so…

My experience was great Laura was so helpful and really explained everything to me

15 November 2025
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Good Afternoon,

Thanks for the fabulous review, we really appreciate you taking the time to share with others!

Kind Regards,

Lorraine A
DFS Central Customer Support

Rated 5 out of 5 stars

Great customer service

The customer service was brilliant. Linda really put us at ease. Making such a big purchase you want to feel comfortable and Linda was there to answer all our questions and make the whole transaction very easy.

14 November 2025
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Good Afternoon Hayley,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Lorraine A
DFS Central Customer Support

Rated 5 out of 5 stars

Very helpful

21 September 2025
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Thank you for your 5 star review.

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Bought a sofa last night!

Dropped into DFS after checking the sofas online. It was great being able to test out the sofa we wanted in-store and see a bunch of other options too. We were greeted by Linda when we walked in who offered us coffee and let us really take our time trying out all the sofas. She guided us through the purchase process and didn't pressure us into anything. We made an order for the sofa we had targeted online (Orka) and decided to go with the 0% payment plan. All of this was handled without any issues by Linda and we're really looking forward to getting our new sofa

11 November 2025
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

We appreciate you taking the time to share your experience with us. We're happy to hear that you were able to test our sofas in-store and that you found the purchase process easy. Thank you for choosing us, and we hope you enjoy your new sofa!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Excellent staff

Excellent staff. Very knowledgeable and provided great advice and guideance. Great in store choice. Overall a very pleasurable, hassle free experience. Would recommend DFS Furniture Limerick.

8 November 2025
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

We appreciate you sharing your wonderful feedback. We're happy to hear that our staff's knowledge and guidance, along with the store's selection, made your experience pleasurable.

Kind Regards,
Vanessa
DFS Customer Support

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