DFS Furniture - Limerick Reviews 

1,803
TrustScore 5 out of 5

4.9

Ballysimon Road, V94 KR20 Limerick, IE


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Rated 5 out of 5 stars

The staff was very friendly and attentive throughout. He gave us excellent recommendations and advice, making the purchase of our first sofa a truly enjoyable and exciting experience! Was a really goo... See more

Company replied

Rated 5 out of 5 stars

Omar was excellent in explaining everything to us and he really understood what we wanted and made such great suggestions to ensure our couch was the best fit for our room.

Company replied

Rated 5 out of 5 stars

We had a fantastic experience buying our new sofa with the most amazing sales person Omar in the Limerick branch.He was so attentive & explained everything clearly to us & also involved the kids in th... See more

Company replied

Rated 5 out of 5 stars

Dfs had a great choice of suites and coffee tables. The staff member we dealt with was very helpful, friendly and efficient. The only negative was the seven week wait for our purchase.

Company replied


Company details

  1. #14 of 399 best companies in Home Furniture Shop
  2. #2 of 54 best companies in Furniture Accessories
  3. #11 of 237 best companies in Homewares Shop
  4. #5 of 113 best companies in Living room shop
  5. #5 of 92 best companies in Sofa store
  6. #2 of 25 best companies in Upholstery shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

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4.9

All reviews

(1,803)

102,030 reviews in the last 12 months

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Rated 5 out of 5 stars

After going to several different sofa…

After going to several different sofa supplier showrooms I went to DFS , I first met Omar on the 02/01/2025 who gave excellent advice which helped me make the decision to come back to the Limerick show rooms once I had measured up based on Omar's advice. The next day I met Laura to discuss the purchase . Laura is probably one of the most helpful and friendly sales person I have ever met. She was honest , sincere and gave me confidence I was making a good choice , her knowledge and expertise went beyond her years. I have worked in senior management roles for over 20years and I would say she is a future star of your business.

3 January 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Good Morning,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind Regards,

Lorraine A
DFS Central Customer Support

Rated 1 out of 5 stars

Brilliant experience .. until ..

Brilliant experience from start to finish at DFS Limerick. From the moment we walked in the door, we were met with a warm welcome and friendly smiles. The sales staff were fantastic, everything was explained clearly and very professionally, with no pressure at any stage and even made time for our kids which we appreciated. Excellent service and great sales staff - highly recommended. Looking forward to our new sofa.

Update: delivery date arranged, timeslot confirmed. Day arrived .. and no couch. No communication, left waiting all day. Could only get through to UK call centre who didn't have access to the Irish delivery system. I also tried a bot .. who could only apologise.

I paid in full on the day of order.. a disgrace. Terrible business practice.

2 January 2026
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Reply from DFS Furniture - Limerick

We appreciate you taking the time to leave us a 5-star review. We're happy to hear that you had a brilliant experience in our Limerick store and that our staff were fantastic and helpful. We hope you enjoy your new sofa!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

5 stars

Omar was very friendly, and helpful and gave great tips on how to keep my funriture at its best.

3 January 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Lorraine A
DFS Central Customer Support

Rated 5 out of 5 stars

Great service

Great service

7 January 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Good morning,

Thanks for the 5 stars! It's much appreciated

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Helpful staff

Helpful staff
Spacious comfortable showroom

2 January 2026
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Reply from DFS Furniture - Limerick

Good morning Martina,

Great review, thanks for sharing!

Kind Regards

Lia
DFS Customer Support

Rated 5 out of 5 stars

Lucas

Lucas, our sales rep, was very knowledgeable and answered all our questions without putting any pressure on us. He has great patience and a pleasure to deal with. Looking forward now to the arrival of our sofas :-).

4 January 2026
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Reply from DFS Furniture - Limerick

Good Afternoon,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Lucas.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Omar

Omar was a lovely lad who knew his stuff and was very helpful and friendly to deal with 10 all round

3 January 2026
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Reply from DFS Furniture - Limerick

Good Afternoon,

Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Omar.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

I had a Lovely experience in the store

I had a Lovely experience in the store.
It's a very pleasant store to shop in.
Plus Laura was so helpful and so easy to deal with.

3 January 2026
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Reply from DFS Furniture - Limerick

Good Afternoon Aileen,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Great service on purchase

Great service on purchase, Omar was really helpful, friendly and had the answers and information to all our questions and hesitations. He made making our first home and first big purchase seamless and explained all the purchase options clearly and took the time to run through the order and ensure everything was correct. The other staff were also friendly and helpful at check over stage. Now we are looking forward to our delivery.

29 December 2025
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Reply from DFS Furniture - Limerick

Good afternoon,

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Omar.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Fantastic staff ass very kind and…

Fantastic staff ass very kind and helpful would highly recommend

28 December 2025
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Reply from DFS Furniture - Limerick

We appreciate your high recommendation and are so happy our staff were helpful and kind. Thank you for your review.

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

The staff are friendly and very…

The staff are friendly and very attentive, the store has a wide variety of products.

27 December 2025
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Reply from DFS Furniture - Limerick

Hello,

Thank you for your positive feedback.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Lucas In Limerick

Lucas was very knowledgeable and helpful with our order even when he was under pressure because the system was down. Thanks so much!

19 December 2025
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Good afternoon Jennifer,

Thanks for your lovely feedback, we’re glad to hear Lucas met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

We had an amazing sales women guide us…

We had an amazing sales women guide us through the whole experience who answered our questions in great detail. We left there feeling confident and excited for our new furniture.

1 December 2025
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Reply from DFS Furniture - Limerick

We're happy to hear that you had such a wonderful experience and that our sales team provided you with detailed answers. We appreciate you taking the time to share your positive feedback, and we hope you enjoy your new furniture!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

My experience was great with DFS

My experience was great with DFS. Mia is fantastic with customer relationship.
Really appreciated Mia on her positive attitude.

26 November 2025
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Reply from DFS Furniture - Limerick

Good Morning,

Thanks for the fabulous review, we really appreciate you taking the time to share with others!

Kind Regards,

Lorraine A
DFS Central Customer Support

Rated 5 out of 5 stars

Cain was very helpful and friendly and…

Cain was very helpful and friendly and sorted more order quickly

20 November 2025
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

We're happy to hear that the order was quickly sorted, and the service was helpful and friendly. We appreciate your positive feedback!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Staff were extremely helpful and very friendly.

27 November 2025
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

We appreciate you taking the time to share your positive experience! We're glad our team was helpful and friendly during your visit.

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Excellent experience

Excellent experience. Sales associate was very helpful

24 November 2025
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Reply from DFS Furniture - Limerick

Good Morning,

Great review, thanks for sharing!

Kind Regards

Lorraine A
DFS Central Customer Support

Rated 5 out of 5 stars

Great selection of sofas

Great selection of sofas. Sales guy Cian really professional, very courteous and a pleasure to deal with.

20 November 2025
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Hello,

Thank you for sharing your kind feedback with us.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Great store

We got great assistance from Amy and Cian in purchasing our coffee table. Great service

23 November 2025
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

We're happy to hear that you received great assistance with your coffee table purchase. Thank you for sharing your positive experience with us.

Kind Regards,
Vanessa
DFS Customer Support

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