DFS Furniture - Limerick Reviews 

1,797
TrustScore 5 out of 5

4.9

Ballysimon Road, V94 KR20 Limerick, IE


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Rated 5 out of 5 stars

We had a fantastic experience buying our new sofa with the most amazing sales person Omar in the Limerick branch.He was so attentive & explained everything clearly to us & also involved the kids in th... See more

Company replied

Rated 5 out of 5 stars

My husband and I went couch shopping in the dfs in Limrick on July 10th 26 and had the most wonderful experience picking out a new couch for our home. We were assisted the lovely Khushal Koli who coul... See more

Company replied

Rated 5 out of 5 stars

We had a fantastic experience shopping for a couch today! Staff members were very helpful especially Darren. He really explained everything we needed to know when purchasing our new couch and couldn't... See more

Company replied

Rated 5 out of 5 stars

We were made very welcome straight away when we arrived offered coffee we were left alone then to pick out what we wanted and then we we’re explained everything about said furniture there was a new l... See more

Company replied


Company details

  1. #14 of 401 best companies in Home Furniture Shop
  2. #2 of 55 best companies in Furniture Accessories
  3. #11 of 235 best companies in Homewares Shop
  4. #5 of 113 best companies in Living room shop
  5. #5 of 91 best companies in Sofa store
  6. #2 of 25 best companies in Upholstery shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

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4.9

All reviews

(1,797)

100,498 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Linda in the limerick showroom was…

Linda in the limerick showroom was attentive and answered all our questions. She followed up as she said she would. Pity you have to wait 14 weeks for your new sofa!

22 June 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Kuchal made the experience very easy…

Kuchal made the experience very easy and pleasant. He was excellent.

20 June 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Myself and my partner went in for a…

Myself and my partner went in for a quick look. We ended up buying a full suite of furniture . We sat with Linda in the Limerick store. She was amazing from start to finish: so helpful ; so personable and made it such a great enjoyable experience:

20 June 2026
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Reply from DFS Furniture - Limerick

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Great products

Great products, good value for money

28 January 2026
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Reply from DFS Furniture - Limerick

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Darren was a brilliant sales person

Darren was a wonderful sales person, helpful understood my budget and requirements, pleasant young man. Looked for swatches , walked me through each step, down to production, filling of cushions, cover care and maintenance and insurance . Pleasure to purchase from DFS Limerick store, will be recommending it to all.

17 June 2026
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Reply from DFS Furniture - Limerick

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Great experience!!

Dealt with Cian and Omar in the Limerick store! Both great customer service, very friendly and gave us loads of information and we purchased our couch and are very excited to receive it ☺️

16 June 2026
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Reply from DFS Furniture - Limerick

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Cian was very helpful and we purchased…

Cian was very helpful and we purchased a gorgeous new couch

16 June 2026
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Reply from DFS Furniture - Limerick

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

We had a fantastic experience buying…

We had a fantastic experience buying our new sofa with the most amazing sales person Omar in the Limerick branch.He was so attentive & explained everything clearly to us & also involved the kids in the decision making & making it fun for them.Showed us how everything works & all da different fabric available.Explains the after service & what it involves.No rush on anything & we are so satisfied with our purchase.Omar also provided us with the nicest coffee ever & even hot chocolate for the kids.Thank you so much Omar.

7 June 2026
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Reply from DFS Furniture - Limerick

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Omar met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Rated 5 out of 5 stars

We had a fantastic experience shopping…

We had a fantastic experience shopping for a couch today! Staff members were very helpful especially Darren. He really explained everything we needed to know when purchasing our new couch and couldn't be more helpful. He had such a professional manner. 5 stars all round.

14 June 2026
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Reply from DFS Furniture - Limerick

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Amy was very patient and very informed

Amy was very patient and very informed. Great experience.

13 June 2026
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Reply from DFS Furniture - Limerick

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Very pleasant experience this morning

Very pleasant experience this morning. No pressure to purchase. Thank you Darren for your patience and knowledge of your products. You are a great asset to dfs was happy to purchase from you.

13 June 2026
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Reply from DFS Furniture - Limerick

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Very happy

Very happy with new sofa

13 June 2026
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Reply from DFS Furniture - Limerick

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Omar was really helpful and showed…

Omar was really helpful and showed great knowledge in helping us make the right choice for us

12 June 2026
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Reply from DFS Furniture - Limerick

Hello Ronan,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

We met the lovely Linda

We met the lovely Linda. She showed us everything and advised on everything. She spent a lot of time with us . No rushing and she was just wonderful. Even gave us a lovely cup of coffee. The service was excellent. Everyone needs a Linda in their store.

25 April 2026
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Reply from DFS Furniture - Limerick

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

The staff all very helpful and patient…

The staff all very helpful and patient with addressing my needs. Linda was brilliant - knowledgeable, professional and pleasant throughout the visit.

7 June 2026
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Reply from DFS Furniture - Limerick

Good Afternoon,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Linda.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Great experience

We were treated very well by Linda who carefully explained the couch care and the financing process to us

6 June 2026
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Reply from DFS Furniture - Limerick

Hello,

Thanks for your lovely feedback, we’re glad to hear Linda met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Excellent service

Excellent service, Laura was very helpful and gave us all the information we needed

6 June 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Linda was such a wonderful help- truly…

Linda was such a wonderful help- truly went above and beyond and offered advice and guidance throughout the process.

5 June 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Hello,

Thanks for your lovely feedback, we’re glad to hear Linda met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Fantastic service at the Limerick store!

​Having just bought a sofa from the Limerick store, I couldn’t be happier with the experience. From the moment I walked in, the customer service from Darren and his manager, Amy, was absolutely outstanding. They were incredibly friendly and helpful, seamlessly answering all my queries about the sofa. Excellent service from start to finish—highly recommended!

3 June 2026
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Reply from DFS Furniture - Limerick

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

The staff were very knowledgable

The staff were very knowledgable, helpful and gave greatly of their time and design experience

1 June 2026
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Reply from DFS Furniture - Limerick

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Kind Regards,
Vanessa
DFS Customer Support

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