DFS Furniture - Limerick Reviews 

1,800
TrustScore 5 out of 5

4.9

Ballysimon Road, V94 KR20 Limerick, IE


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Rated 5 out of 5 stars

The staff was very friendly and attentive throughout. He gave us excellent recommendations and advice, making the purchase of our first sofa a truly enjoyable and exciting experience! Was a really goo... See more

Company replied

Rated 5 out of 5 stars

Omar was excellent in explaining everything to us and he really understood what we wanted and made such great suggestions to ensure our couch was the best fit for our room.

Company replied

Rated 5 out of 5 stars

We had a fantastic experience buying our new sofa with the most amazing sales person Omar in the Limerick branch.He was so attentive & explained everything clearly to us & also involved the kids in th... See more

Company replied

Rated 5 out of 5 stars

Dfs had a great choice of suites and coffee tables. The staff member we dealt with was very helpful, friendly and efficient. The only negative was the seven week wait for our purchase.

Company replied


Company details

  1. #14 of 401 best companies in Home Furniture Shop
  2. #2 of 55 best companies in Furniture Accessories
  3. #11 of 237 best companies in Homewares Shop
  4. #5 of 113 best companies in Living room shop
  5. #5 of 92 best companies in Sofa store
  6. #2 of 25 best companies in Upholstery shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

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4.9

All reviews

(1,800)

101,849 reviews in the last 12 months

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Rated 5 out of 5 stars

Linda was very helpful in getting our…

Linda was very helpful in getting our order completed.
She was very polite and understanding.

11 May 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

Customer service 10/10

We bought a couch from DFS and had such a positive experience thanks to Linda. From the moment we walked into the store, she was welcoming, friendly, and incredibly helpful without ever being pushy. She took the time to listen to what we were looking for, answered all of our questions patiently, and gave us great advice on styles, comfort, and what would suit our space best.
Linda made the whole process easy and stress-free. Her product knowledge was excellent and she genuinely cared about helping us find the right couch rather than just making a sale. She was professional, approachable, and went above and beyond to make sure we were happy with our choice.
Customer service like this is hard to find, and Linda is a real credit to DFS. We’re absolutely delighted with our new couch and very grateful for all of her help. Highly recommend asking for Linda if you’re shopping at DFS Limerick !

10 May 2026
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Reply from DFS Furniture - Limerick

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Linda was amazing

Linda was amazing
Very clear instructions

9 May 2026
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Reply from DFS Furniture - Limerick

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

A great Store

Was served by Linda, a very helpful friendly and informative lady, who went above and beyond, nothing was a problem, will definitely return.

8 May 2026
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Reply from DFS Furniture - Limerick

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Linda was great

Linda was great. Would definitely go back again to her.

7 May 2026
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Reply from DFS Furniture - Limerick

Good Afternoon,

Thanks for the fabulous review, we really appreciate you taking the time to share with others!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Staff were very helpful and friendly

Staff were very helpful and friendly. We were dealing with Darren who was very informative and answered all queries openly and honestly.

1 May 2026
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Reply from DFS Furniture - Limerick

Good Afternoon,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Laura our sales person was fantastic

Laura our sales person was fantastic, very knowledgable and made the sales process a very comfortable and wonderful experience.

4 May 2026
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Reply from DFS Furniture - Limerick

Good afternoon Nora,

Amazing review, we really appreciate it!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Super service at the Limerick store

Super service at the Limerick store - got all the help I needed to purchase my new sofa!

2 May 2026
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Reply from DFS Furniture - Limerick

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Our sales assistant Linda was…

Our sales assistant Linda was phenomenal. Informative helpful and so straightforward to deal with.

26 April 2026
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Reply from DFS Furniture - Limerick

Hello,

Thank you for sharing your lovely review with us.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Lucas was extremely helpful

Lucas was extremely helpful, professional, knowledgeable and generous.

2 May 2026
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Reply from DFS Furniture - Limerick

Hello, thank you so much for your review. We are so happy to hear this!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Excellent Customer Service in DFS Limerick

I called into my local DFS Store in Limerick on Monday, 27th April and met with a really lovely woman called Linda. She was so helpful, bubbly & knowledgeable about the products & available finance options.
I went in ‘just for a look’ and left after purchasing a new suite of furniture and a rug .
Her personable, friendly & easy manner was very welcoming & she was a delight to deal with!
I will be back to her in future for any further purchases.
Well done DFS for employing the right people 🙌

27 April 2026
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Reply from DFS Furniture - Limerick

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Darren in the Limerick showroom…

Darren in the Limerick showroom listened carefully to our requirements and with his excellent product knowledge was able to accurately identify the most appropriate solution

27 April 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Customer service 10/10

Linda in DFS Limerick was such a ray of sunshine, customer service 10/10. She had informed us of everything we needed to know and was super helpful with regards to the foam filling & extras you can get. We left with a deposit on a sofa we love!

27 April 2026
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Reply from DFS Furniture - Limerick

Good morning,

We’re really grateful you took the time to share your 5* rating with us and others. It's lovely to hear that Linda gave you all the information you needed and met all of your expectations.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Met a very helpful shop assistant

Met a very helpful shop assistant, Linda to help with processing my order

26 April 2026
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Reply from DFS Furniture - Limerick

Hello,

Thank you for your kind feedback.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

We went twice to dfs look around and…

We went twice to dfs look around and staff was very helpful especially Beavrage (l am.not shure of spelling of his name ) young Scottish man ,he give us advice about cleaning sofas and he help us to make final decisions

23 April 2026
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Reply from DFS Furniture - Limerick

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Helpful and attentive

Helpful and attentive. Explained everything well.

23 April 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Darren was fantastic went through…

Darren was fantastic went through everything with me ,it was a pleasure having him help me ,a wonderful person

22 April 2026
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Reply from DFS Furniture - Limerick

Hello,

Thank you for sharing your positive feedback with us.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Customer service was great

Customer service was great, they were able to provide us the information we needed.

19 April 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Good morning,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

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