DFS Furniture - Limerick Reviews 

1,803
TrustScore 5 out of 5

4.9

Ballysimon Road, V94 KR20 Limerick, IE


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The staff was very friendly and attentive throughout. He gave us excellent recommendations and advice, making the purchase of our first sofa a truly enjoyable and exciting experience! Was a really goo... See more

Company replied

Rated 5 out of 5 stars

Good selection and delivery times. Linda was very friendly and helpful. She gave us time to look around the shop and was patient when we asked many questions which she was able to answer and set our m... See more

Rated 5 out of 5 stars

We had a fantastic experience buying our new sofa with the most amazing sales person Omar in the Limerick branch.He was so attentive & explained everything clearly to us & also involved the kids in th... See more

Company replied

Rated 5 out of 5 stars

Omar was excellent in explaining everything to us and he really understood what we wanted and made such great suggestions to ensure our couch was the best fit for our room.

Company replied


Company details

  1. #13 of 398 best companies in Home Furniture Shop
  2. #2 of 54 best companies in Furniture Accessories
  3. #11 of 238 best companies in Homewares Shop
  4. #5 of 114 best companies in Living room shop
  5. #5 of 93 best companies in Sofa store
  6. #2 of 25 best companies in Upholstery shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,803)

92,844 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

10/10

10/10, Thanks Omar!

17 May 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Rated 5 out of 5 stars

We purchased our sofa from lucas who…

We purchased our sofa from lucas who was extremely helpful and very good to explain aftercare with the sofa and how to get years out of our sofa and explained all the services available to us
Definitely would recommend

15 May 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Good morning Michelle,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

We delt with Cian today in the Limerick…

We delt with Cian today in the Limerick Store and he was just brilliant. Thank you

16 May 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Good morning,

Amazing review, we really appreciate it!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Linda was very helpful in getting our…

Linda was very helpful in getting our order completed.
She was very polite and understanding.

11 May 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

Customer service 10/10

We bought a couch from DFS and had such a positive experience thanks to Linda. From the moment we walked into the store, she was welcoming, friendly, and incredibly helpful without ever being pushy. She took the time to listen to what we were looking for, answered all of our questions patiently, and gave us great advice on styles, comfort, and what would suit our space best.
Linda made the whole process easy and stress-free. Her product knowledge was excellent and she genuinely cared about helping us find the right couch rather than just making a sale. She was professional, approachable, and went above and beyond to make sure we were happy with our choice.
Customer service like this is hard to find, and Linda is a real credit to DFS. We’re absolutely delighted with our new couch and very grateful for all of her help. Highly recommend asking for Linda if you’re shopping at DFS Limerick !

10 May 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Linda was amazing

Linda was amazing
Very clear instructions

9 May 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

A great Store

Was served by Linda, a very helpful friendly and informative lady, who went above and beyond, nothing was a problem, will definitely return.

8 May 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Linda was great

Linda was great. Would definitely go back again to her.

7 May 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Good Afternoon,

Thanks for the fabulous review, we really appreciate you taking the time to share with others!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Staff were very helpful and friendly

Staff were very helpful and friendly. We were dealing with Darren who was very informative and answered all queries openly and honestly.

1 May 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Good Afternoon,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Laura our sales person was fantastic

Laura our sales person was fantastic, very knowledgable and made the sales process a very comfortable and wonderful experience.

4 May 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Good afternoon Nora,

Amazing review, we really appreciate it!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Super service at the Limerick store

Super service at the Limerick store - got all the help I needed to purchase my new sofa!

2 May 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Our sales assistant Linda was…

Our sales assistant Linda was phenomenal. Informative helpful and so straightforward to deal with.

26 April 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Hello,

Thank you for sharing your lovely review with us.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Lucas was extremely helpful

Lucas was extremely helpful, professional, knowledgeable and generous.

2 May 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Hello, thank you so much for your review. We are so happy to hear this!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Excellent Customer Service in DFS Limerick

I called into my local DFS Store in Limerick on Monday, 27th April and met with a really lovely woman called Linda. She was so helpful, bubbly & knowledgeable about the products & available finance options.
I went in ‘just for a look’ and left after purchasing a new suite of furniture and a rug .
Her personable, friendly & easy manner was very welcoming & she was a delight to deal with!
I will be back to her in future for any further purchases.
Well done DFS for employing the right people 🙌

27 April 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Darren in the Limerick showroom…

Darren in the Limerick showroom listened carefully to our requirements and with his excellent product knowledge was able to accurately identify the most appropriate solution

27 April 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Customer service 10/10

Linda in DFS Limerick was such a ray of sunshine, customer service 10/10. She had informed us of everything we needed to know and was super helpful with regards to the foam filling & extras you can get. We left with a deposit on a sofa we love!

27 April 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Good morning,

We’re really grateful you took the time to share your 5* rating with us and others. It's lovely to hear that Linda gave you all the information you needed and met all of your expectations.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Met a very helpful shop assistant

Met a very helpful shop assistant, Linda to help with processing my order

26 April 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Hello,

Thank you for your kind feedback.

Kind Regards,
Holly M
DFS Customer Support

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look