The staff was very friendly and attentive throughout. He gave us excellent recommendations and advice, making the purchase of our first sofa a truly enjoyable and exciting experience! Was a really goo... See more
Company replied
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See what reviewers are saying
Omar was excellent in explaining everything to us and he really understood what we wanted and made such great suggestions to ensure our couch was the best fit for our room.
Company replied
We had a fantastic experience buying our new sofa with the most amazing sales person Omar in the Limerick branch.He was so attentive & explained everything clearly to us & also involved the kids in th... See more
Company replied
Dfs had a great choice of suites and coffee tables. The staff member we dealt with was very helpful, friendly and efficient. The only negative was the seven week wait for our purchase.
Company replied
Company details
- #14 of 399 best companies in Home Furniture Shop
- #2 of 54 best companies in Furniture Accessories
- #11 of 237 best companies in Homewares Shop
- #5 of 113 best companies in Living room shop
- #5 of 92 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Ballysimon Road, V94 KR20, Limerick, Ireland
- (061) 439 678
4.9
Excellent
2k reviews
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Customer service was great
Customer service was great, they were able to provide us the information we needed.
19 April 2026
Reply from DFS Furniture - Limerick
Good morning,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Limerick
Good afternoon,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Lucas was incredibly accommodating
Lucas was incredibly accommodating. He made every effort to make us comfortable, understand what we wanted and, perhaps even more importantly, what we needed. Lucas reassured us and took interest in us. The whole DFS experience was thoroughly enjoyable
18 April 2026
Reply from DFS Furniture - Limerick
Good afternoon James,
We are really grateful for your kind words and for sharing your experience in our store with Lucas. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Do not buy unless you want to wait 4 months
I ordered my sofas om January 3rd paid in full on the day. It's now 20th of April still no sofas and are now talking about may delivery. Shop assistant have no idea what's going. Absolutely disgraceful. No communication from them you have to keep chasing them
20 April 2026
Unprompted review
Reply from DFS Furniture - Limerick
Good Afternoon,
Thank you for taking the time to leave your review, your feedback is always greatly appreciated.
We're very sorry for the overall experience you have experienced with DFS and for any lack of communication in relation to your order. It is really disappointing to hear and certainly not the level of service we aim to provide to our customers.
Due to the nature of the issues raised within this review, we have escalated this internally to the relevant department to ensure you are contacted within 72- working hours.
If you do require any further assistance in the meantime, please don't hesitate to contact us.
Jordan
DFS Customer Support
Reply from DFS Furniture - Limerick
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Lovely experience with the lady we…
Lovely experience with the lady we dealt with in store on the day of purchase. She was very informative about the product and brought us through everything with ease. Would highly recommend her. Fabulous staff member to deal with.
15 April 2026
Reply from DFS Furniture - Limerick
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Limerick
Hello, thank you so much for your review. We are so happy to hear this!
Kind Regards,
Vanessa
DFS Customer Support
Just brilliant customer service…
The customer service we met at Ballysimon DFS Linda was superb. So knowledgeable. No question was a difficulty & she went above & beyond to deal with us without pushing the product...that's a delicate balance as I don't like pushy customer service
10 April 2026
Reply from DFS Furniture - Limerick
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Kind Regards,
Vanessa
DFS Customer Support
Brilliant Customer service
Brilliant Customer service. Darragh was super helpful and made the experience very smooth
8 April 2026
Reply from DFS Furniture - Limerick
Hello,
Thank you for sharing your great review with us.
Kind regards
Holly M
DFS Customer Support
Super friendly and helpful staff
Loved the calmness of the store. Warm and friendly welcome, really helpful staff. Highly recommend
7 April 2026
Reply from DFS Furniture - Limerick
Good morning Anita,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
We met Darren in Limerick who was…
We met Darren in Limerick who was absolutely a pleasure to deal with. He was very informative and a lovely manner. I have bought one couch and I’m going back to buy another couch from him.
6 April 2026
Reply from DFS Furniture - Limerick
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Darren met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Limerick
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Very helpful staff
It was great to buy our dream sofa at DFS. The staff Lucas was so helpful, explaining all about the sofa, which helped us to make the best choice for us.
6 April 2026
Reply from DFS Furniture - Limerick
Good morning,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Omar was incredibly helpful
Omar was incredibly helpful. He listened to what we needed and directed us towards the perfect sofas. Listened to our concerns, was very patient, and answered all our questions.
He was very personable, open and friendly! Would definitely go again
4 April 2026
Reply from DFS Furniture - Limerick
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Really nice supportive staff
Really nice supportive staff, Lucas was really helpful and knowledgeable and gave me loads of time. I really appreciated being offered coffee while we were getting the paperwork sorted.
3 April 2026
Reply from DFS Furniture - Limerick
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Reply from DFS Furniture - Limerick
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Staff were super helpful and nice in…
Staff were super helpful and nice in limerick store.
4 April 2026
Reply from DFS Furniture - Limerick
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Very good experience
Staff are very friendly. Thank you so much for everything. Special thanks to Laura who has been really good.
30 March 2026
Reply from DFS Furniture - Limerick
Hello,
Thank you for sharing your positive review with us.
Kind Regards,
Holly M
DFS Customer Support
Customer experience excellent
I was welcome and treated well all my questions were answered am happy with the customer service
30 March 2026
Reply from DFS Furniture - Limerick
Good morning,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Limerick
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
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