DFS Furniture - Limerick Reviews 

1,803
TrustScore 5 out of 5

4.9

Ballysimon Road, V94 KR20 Limerick, IE


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Rated 5 out of 5 stars

The staff was very friendly and attentive throughout. He gave us excellent recommendations and advice, making the purchase of our first sofa a truly enjoyable and exciting experience! Was a really goo... See more

Company replied

Rated 5 out of 5 stars

Omar was excellent in explaining everything to us and he really understood what we wanted and made such great suggestions to ensure our couch was the best fit for our room.

Company replied

Rated 5 out of 5 stars

We had a fantastic experience buying our new sofa with the most amazing sales person Omar in the Limerick branch.He was so attentive & explained everything clearly to us & also involved the kids in th... See more

Company replied

Rated 5 out of 5 stars

Dfs had a great choice of suites and coffee tables. The staff member we dealt with was very helpful, friendly and efficient. The only negative was the seven week wait for our purchase.

Company replied


Company details

  1. #14 of 398 best companies in Home Furniture Shop
  2. #2 of 54 best companies in Furniture Accessories
  3. #11 of 237 best companies in Homewares Shop
  4. #5 of 113 best companies in Living room shop
  5. #5 of 92 best companies in Sofa store
  6. #2 of 25 best companies in Upholstery shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

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4.9

All reviews

(1,803)

92,844 reviews in the last 12 months

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Rated 5 out of 5 stars

Very professional and helpful staff

Very professional and helpful staff. Very good price on product also.

29 March 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Lucas provided an excellent service and…

Lucas provided an excellent service and was very helpful and courteous

28 March 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Good morning,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

I was very impressed with Cians…

I was very impressed with Cians professionalism and he's genereal demeanour. Very helpful, and we left the store as very happy customers.
We will definitely return again.

28 March 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Good afternoon Brian,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

superb help from Lucas when choosing my…

superb help from Lucas when choosing my sofa and footstool. hugely informative and very knowledgeable about choices.

27 March 2026
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Reply from DFS Furniture - Limerick

Good morning,

Thanks for your lovely feedback, we’re glad to hear Lucas met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Rated 4 out of 5 stars

All good fast and efficient

All good fast and efficient

26 March 2026
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Reply from DFS Furniture - Limerick

Good Afternoon,

Great review, thanks for sharing!

Kind Regards

Lorraine A
DFS Central Customer Support

Rated 5 out of 5 stars

I had a great experience purchasing my…

I had a great experience purchasing my sofa from DFS Limerick. The staff were friendly and helpful, the quality of the sofa is excellent, and I’m very happy with my purchase and would definitely recommend them

12 March 2026
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Reply from DFS Furniture - Limerick

Good afternoon Dilan,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

We had a lovely experience in DFS today…

We had a lovely experience in DFS today staff were very helpful and thanks to Keane we picked out new sofa.

23 March 2026
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Reply from DFS Furniture - Limerick

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Brilliant customer service

Mia couldn't have been more helpful she was friendly and professional. Offered advise where needed.

22 March 2026
Unprompted review
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Hello,

Thank you for sharing your positive feedback with us.

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

DFS - Positive Experience

We dealt with Lucas when purchasing our suite of furniture.

Initially when we entered the store he was welcoming and friendly and we knew we wanted to deal with him immediately.

He couldn't have been more friendly, helpful and informative and was definitely a factor in us purchasing the furniture and getting the after care and accessories.

All staff were very welcoming and informative and made the process so much easier and would make us want to come back to DFS to shop again

21 March 2026
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Reply from DFS Furniture - Limerick

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Had a great experience buying my couch…

Had a great experience buying my couch in the limerick branch from Omar. He was very helpful and extremely knowledgeable about the piece of furniture I was purchasing.

4 March 2026
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Reply from DFS Furniture - Limerick

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Lorraine A
DFS Central Customer Support

Rated 5 out of 5 stars

The staff were extremely helpful and…

The staff were extremely helpful and polite..especially Omar who I met on my visit at the Limerick store yesterday. Everything was explained perfectly! Very pleasant experience from start to finish!

14 March 2026
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Reply from DFS Furniture - Limerick

Good morning Stephanie,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Friends and knowledge

Dealt with Omar. Really nice guy

15 March 2026
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Reply from DFS Furniture - Limerick

Good Afternoon,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Rated 5 out of 5 stars

A fantastic experience.

A fantastic experience.
I spent several hours in the shop deciding on what best suited my needs. It was great to get help from Omar who had great knowledge of all the collections in the shop. Omar gave great advice and recommendations and I am very pleased with my decision. I can't wait to receive my corner suite. I would highly recommend dfs Limerick.

14 March 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Omar met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Rated 5 out of 5 stars

Fantastic Service…

The manager and staff couldn’t have been more helpful and listen to what I was looking for and gave me several options. Would highly recommend the Limerick shop

13 March 2026
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Reply from DFS Furniture - Limerick

Good Morning Mairead,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Darren was informed

Darren was informed, and covered all aspects of maintenance. Provided a welcome coffee, and went through the steps of process.

12 March 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

What an amazing review, thank you so much for taking the time to write this 😊

Kind Regards,
Vanessa
DFS Customer Support

Rated 4 out of 5 stars

Positive and Helpful experience

Our experience was very positive. Both the Manager and Sales team were extremely helpful and knowledgeable.
The Manager ensured we found the most suitable sofa to fit our space and taste, and Omar ensured are sale was smooth and informative. The sales service didn't feel pressured, all staff were friendly and made good recommendations.

Only downfall is the expected time frame of delivery, which is not at the sales teams fault.

8 March 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Couch purchase, kind staff, easy experience

Today we purchased a couch for our new home. We were greeted by the amazing Lucas, he couldn’t have been more helpful and kind to us both. Made the entire process easy and efficient. Will definitely be returning to purchase more furniture as Lucas and all the staff were so lovely and welcoming.

7 March 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊

Kind Regards,
Vanessa
DFS Customer Support

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