Martin the salesman in the Llandudno store who served me was very good, listened to my needs as a disabled customer, he took his time & explained everything to me in detail so i could make a decis... See more
Company replied
Location
Switch locationCharlotte Road, Unit A, Mostyn Champneys Retail Park, LL30 1RY Llandudno, GB
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See what reviewers are saying
Bryan made the experience extremely easy for us. He showed us various options and spent couple of hours while we looked at various options to get sofas for our new home. Never felt any pressure to buy... See more
Company replied
A great experience. A lovely welcome on arrival from All the staff. Clear and constructive advice given on all the sofas we liked. Marcus was very informative and kind and the lovely hot drink was... See more
Company replied
We went into the store looking for a recliner. We met Brian who could not have been more helpful when I explained why I needed one and quickly. He found the right one for me, called the delivery gu... See more
Company replied
Company details
- #13 of 395 best companies in Home Furniture Shop
- #2 of 56 best companies in Furniture Accessories
- #10 of 245 best companies in Homewares Shop
- #5 of 114 best companies in Living room shop
- #5 of 92 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Charlotte Road, Unit A, Mostyn Champneys Retail Park, LL30 1RY, Llandudno, United Kingdom
- 0333 999 9834
4.9
Excellent
3k reviews
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Leoni was great!
Leoni was great.
I knew what I wanted when I got to the store and she made it an easy and quick process.
She was very informative and knew her stuff.
22 March 2026
Reply from DFS Furniture - Llandudno
Good morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Very happy service
Staff member very helpful and knowledgeable. Took time with us to answer any questions..
22 March 2026
Reply from DFS Furniture - Llandudno
Hello,
Thank you for sharing your positive feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Amazing customer service!
The sales representative was outstanding! They were extremely helpful and approachable, will we definately be returning
21 March 2026
Reply from DFS Furniture - Llandudno
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Great customer service received
Great customer service received , lots of time taken to help me choose my perfect sofa.
Glad I went into the shop to help with choice, much better than online.
20 March 2026
Reply from DFS Furniture - Llandudno
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Bryan was very helpful and…
Bryan was very helpful and knowledgeable & not at all pushy.
We got what we wanted at a fair price and the interest free credit terms were good & easy to apply for.
Roll on the delivery!
20 March 2026
Reply from DFS Furniture - Llandudno
Good afternoon Mr Jones,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Bryan.
Kind regards,
Lia
DFS Customer Support
Fantastic customer care from Leoni
Fantastic customer care from Leoni.
Explained all my options and made me feel comfortable with my purchase.
16 March 2026
Reply from DFS Furniture - Llandudno
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
Good selection of settees to view and…
Good selection of settees to view and given time to look on our ow with no pressure
When we did need help Laura was there to give it clear and concise information and understood what we needed i.e to buy and have delivered a 3 seater settee
14 March 2026
Reply from DFS Furniture - Llandudno
Good morning Andy,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Laura.
Kind regards,
Lia
DFS Customer Support
Amazing salesman
No pressure to make decisions, an honest and friendly guy served us and made the experience so smooth and enjoyable.
15 March 2026
Reply from DFS Furniture - Llandudno
Hi there, thank you very much for your review. We're pleased that you are happy with the service at DFS. Have a great day 😊
Kind Regards,
Vanessa
DFS Customer Support
Highly recommend
Staff friendly, polite and super helpful. No big sales pitch or pressure to buy. Would highly recommend DFS Llandudno based on our experience today.
14 March 2026
Reply from DFS Furniture - Llandudno
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Marcus at DFS' Llandudno store was…
Marcus at DFS' Llandudno store was fantastic - made the experience so easy for us by way of explaining everything we needed to know - from the fabric care of the sofas to the delivery process.
He made us feel so welcome and gave us so much of his time.
Thanks Marcus - we're looking forward to the delivery of our new sofas soon.
11 March 2026
Reply from DFS Furniture - Llandudno
Hi there, it’s great to hear you would recommend us after your recent visit to DFS. We hope you found the perfect sofa!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Llandudno
Good afternoon Richard,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Very helpful staff
Angie was very helpful and when we wanted to check something on the order, the staff at the store in Llandudno were very helpful. Can’t wait for our sofas to arrive!
28 February 2026
Reply from DFS Furniture - Llandudno
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Great service from Leoni
Great service from Leoni. Extremely helpful, friendly and knowledgable. Gave information I wouldn’t have got online.
10 March 2026
Reply from DFS Furniture - Llandudno
Good Afternoon,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Lorraine A
DFS Central Customer Support
Fantastic advise friendly and not too…
Fantastic advise friendly and not too pushy they were a fantastic help we always go to dfs
2 March 2026
Reply from DFS Furniture - Llandudno
Hello,
Thank you for sharing your kind feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Llandudno
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards
Vanessa
DFS customer Support
Reply from DFS Furniture - Llandudno
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards
Vanessa
DFS customer Support
Lovely helpful lady help us go through…
Lovely helpful lady help us go through the process of ordering a 2 piece 2 seater!!!! Leoni explained everything fully ....couldn't fault her.
8 March 2026
Reply from DFS Furniture - Llandudno
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
The gentleman we dealt with was…
The gentleman we dealt with was fantastic and very helpful
7 March 2026
Reply from DFS Furniture - Llandudno
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Excellent customer service and the…
Excellent customer service and the staff went above and beyond to be helpful.
They gave me a thorough understanding of the purchase, delivery process and the care plan etc ...
6 March 2026
Reply from DFS Furniture - Llandudno
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
Mike was very helpfull and not pushy…
Mike was very helpfull and not pushy ,and answered all of our questions we needed to know. would shop at DFS AGAIN .
5 March 2026
Reply from DFS Furniture - Llandudno
Good Afternoon,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Jordan
DFS Central Customer Support
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