Victor was amazing, he helped us decide between the two options we liked. Recommend that the sofa we chose would fit the living room better as we could make it either left hand or right hand L shaped.... See more
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We met Andrew on our first visit to find a sofa and he was very helpful and informative about the product we were looking at buying. When we came in to actually purchase a different sofa again he was... See more
Company replied
We are a younger couple buying our first sofa and the staff were so helpful and supportive. Most places we went followed us around like we were about to steal or vandalise something but here they init... See more
Company replied
Luke was absolutely fantastic. From the very moment we met him, he was encouraging, incredibly knowledgeable and helpful. Luke got to understand us as a couple very easily and was able to work out wha... See more
Company replied
Company details
- #14 of 398 best companies in Home Furniture Shop
- #2 of 56 best companies in Furniture Accessories
- #10 of 244 best companies in Homewares Shop
- #5 of 114 best companies in Living room shop
- #5 of 92 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Aldermoor Way, BS30 7DA, Longwell Green, United Kingdom
- 0333 999 9843
4.9
Excellent
4k reviews
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Very friendly
Very friendly staff member Lynda who took great care in explaining features of sofa and chair. She was very knowledgeable
23 July 2026
Reply from DFS Furniture - Longwell Green
Hello Sheila,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
He made our experience so…
He made our experience so straightforward and made it a happy experience
22 July 2026
Reply from DFS Furniture - Longwell Green
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Longwell Green
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
easy fast experence
after the negative experience i had in the cheltenham branch i drove from gloucester where i live to this branch in bristol and it was the polar opposite, the guy i dealt with was honest and very helpful and gave me exactly what i wanted in a fast efficient time .
20 July 2026
Reply from DFS Furniture - Longwell Green
Hello Andy,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Great Sofas + Great People
Victor was a great staff member in the Longwell Green Store! He helped us see what sofas would work in our space and was really great at helping us manage our finance agreement.
Great sofas and great people!
20 July 2026
Reply from DFS Furniture - Longwell Green
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
We were very pleased with the service…
We were very pleased with the service that we received at DFS in Longwell Green. The lady that served us was calm, knowledgeable and patient with just the right sense of humour to make the buying experience pleasant.
10 July 2026
Reply from DFS Furniture - Longwell Green
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Excellent customer service from Debbie
Excellent customer service from Debbie. Kind, understanding and patient. Covering everything I needed to know. Made sure I had all the information to make the best desicion for me and my family.
16 July 2026
Reply from DFS Furniture - Longwell Green
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Lynda was really cheerful and helpful
Lynda was really cheerful and helpful! Made sure that my sofa would fit when it arrives for delivery and made the whole process easy!
17 July 2026
Reply from DFS Furniture - Longwell Green
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Brilliant member of staff
Brilliant member of staff. Asked a lot of questions and he answered every single one. We were shown diffrent sofas and talked through every one when we were indecisive. Absolutely great guy. Thank you so much
16 July 2026
Reply from DFS Furniture - Longwell Green
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
We were shown the seatee on the big…
We were shown the seatee on the big screen the two colours that I liked which helped with my decision. The staff were helpful.
15 July 2026
Reply from DFS Furniture - Longwell Green
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Knowledge of dfs staff member.
14 July 2026
Reply from DFS Furniture - Longwell Green
Hello Elizabeth,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Gentleman who dealt with us was…
Gentleman who dealt with us was excellent.
Great knowledge and helpful with size, material, type of sofas etc.
Understood the restrictions of our room and suggested ways of overcoming problems.
Showed colours on screen which we found helpful
14 July 2026
Reply from DFS Furniture - Longwell Green
Hello Ken,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Great help from victor
Great help from victor. Knowledgable friendly. Made the process easy!
14 July 2026
Reply from DFS Furniture - Longwell Green
Hello Lauren,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Friendly helpful staff
14 July 2026
Reply from DFS Furniture - Longwell Green
Hello Theresa,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
We had a good sales man he was very…
We had a good sales man he was very helpful and knowledgeable.
12 July 2026
Reply from DFS Furniture - Longwell Green
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Longwell Green
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
happy to return
We were very happy to return to DFS for our replacement suite having purchased previous furniture from them.
Our salesman Luke was very knowledgeable and helpful, without the pushyness you can sometimes encounter.
The whole purchasing process was very straight forward, we now look forward to the arrival of our new furniture
13 July 2026
Reply from DFS Furniture - Longwell Green
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Corner sofa
Victor, who served us today was really helpful and friendly. He talked us through all the fabric options and colours, showed us different t styles and went over all the payment options.
Really happy with the service and looking forward to getting our sofa
12 July 2026
Reply from DFS Furniture - Longwell Green
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Longwell Green
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
We went to our local branch
We went to our local branch, and we were helped by Joe. He was very knowledgable and was able to answer all our queries. Very friendly. They didn’t have the sofa we wanted in store, but he talked us through everything and we were happy to go ahead. Looking forward to delivery day.
10 July 2026
Reply from DFS Furniture - Longwell Green
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
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