Victor was amazing, he helped us decide between the two options we liked. Recommend that the sofa we chose would fit the living room better as we could make it either left hand or right hand L shaped.... See more
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We met Andrew on our first visit to find a sofa and he was very helpful and informative about the product we were looking at buying. When we came in to actually purchase a different sofa again he was... See more
Company replied
We are a younger couple buying our first sofa and the staff were so helpful and supportive. Most places we went followed us around like we were about to steal or vandalise something but here they init... See more
Company replied
Luke was absolutely fantastic. From the very moment we met him, he was encouraging, incredibly knowledgeable and helpful. Luke got to understand us as a couple very easily and was able to work out wha... See more
Company replied
Company details
- #14 of 398 best companies in Home Furniture Shop
- #2 of 56 best companies in Furniture Accessories
- #10 of 244 best companies in Homewares Shop
- #5 of 114 best companies in Living room shop
- #5 of 92 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Aldermoor Way, BS30 7DA, Longwell Green, United Kingdom
- 0333 999 9843
4.9
Excellent
4k reviews
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Brilliant.
Brilliant salesman. Helpful not too pushy. Gave us plenty of space and time answered all of our questions and gave good advice. Faultless.
4 August 2026
Reply from DFS Furniture - Longwell Green
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
We were looked after and our order was…
We were looked after and our order was placed smoothly in the store, thanks to the lovely team member Victor who assisted us. We are excited for our new sofa.
4 August 2026
Reply from DFS Furniture - Longwell Green
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
The man what help us he was brilliant…
The man what help us he was brilliant any thing we ask him he new how to guide us expressly chosing the leather and colour. He was perfect and very knowledgeable
3 August 2026
Reply from DFS Furniture - Longwell Green
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
First the manager was very polite…
First the manager was very polite and accommodating and was very pleased of our repeat business as loyal customers the 2 other sales team were polite and helpful
2 August 2026
Reply from DFS Furniture - Longwell Green
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Sofa purchase
Andrew was very patient with us and very good, taking the time to explain everything thoroughly
1 August 2026
Reply from DFS Furniture - Longwell Green
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Highly recommend
Went to purchase a 2 seater sofa & chair, had in mind what I wanted, Linda was so helpful!! None of this pushy sales stuff, really listened & was very knowledable! So helpful & nothing was too much trouble. Spent time going through everything! Would highly recommend.
1 August 2026
Reply from DFS Furniture - Longwell Green
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Linda.
Kind Regards,
Jordan
DFS Customer Support
Great customer service
Luke who served me and supported me through navigating the buying of a sofa was great. He fully explained the whole process thoroughly and I would recommend DFS to my friends and family.
23 July 2026
Reply from DFS Furniture - Longwell Green
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Lorraine E
DFS Central Customer Support
The sale person was very helpful
The sale person was very helpful, telling us all about the three piece suit, she was very helpful
30 July 2026
Reply from DFS Furniture - Longwell Green
Good Afternoon,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
We had a great experience
We had a great experience looking around made our choice with no pressure can’t wait for our sofa and chair to be delivered thanks DFS
22 July 2026
Reply from DFS Furniture - Longwell Green
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Great Service and Experience Buying a New Sofa
Luke was incredibly helpful and allowed us to make a great decision on a new sofa! Luke had great recommendations after finding out what type of sofa we were looking for. He also knew and communicated about the different options each sofa came with. We didn't feel rushed and he allowed us to ask multiple questions especially regarding financing option - we've never been one to make decisions quickly but Luke made us feel so confident we walked away the same day having locked into our new sofa!
27 July 2026
Reply from DFS Furniture - Longwell Green
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Cody my sales agent was very helpful…
Cody my sales agent was very helpful and knowledgeable
27 July 2026
Reply from DFS Furniture - Longwell Green
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Longwell Green
Hello Nick,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Had a good experience with salesman…
Had a good experience with salesman Andrew. I had already found online what I wanted. Andrew helped with ordering and tweaking a few things Everything just went smoothly and didn’t feel pressured
26 July 2026
Reply from DFS Furniture - Longwell Green
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Victor was brilliant
Victor was brilliant. Friendly and not pushy! Explained everything thoroughly!
Didn’t expect to go into the store today and leave with a sofa on order! Totally brilliant!
27 July 2026
Reply from DFS Furniture - Longwell Green
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Longwell Green
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great experience
Great experience, allowed us the time to browse and ask questions. Not pushed or rushed into making a decision. 5star experience
25 July 2026
Reply from DFS Furniture - Longwell Green
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
The guy was really helpful and…
The guy was really helpful and knowledgeable made the experience really easy.
25 July 2026
Reply from DFS Furniture - Longwell Green
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Excellent service and advice given
A lady named Lynda helped us today. Nothing was too much trouble. She gave us the dimensions of the furniture so we could go home and check the fit. When we returned, she even carried coffee tables over to see if they were to our liking against the chosen furniture. She explained everything regarding care of the furniture and all about the Insurance benefits. Very helpful and patient with our decision making.
24 July 2026
Reply from DFS Furniture - Longwell Green
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Lynda met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Good professional attitude really…helpful and informative
Good professional attitude really helpful member of staff explaining everything well
23 July 2026
Reply from DFS Furniture - Longwell Green
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Very helpful definitely come to you…
Very helpful definitely come to you again and would recommend dfs to friends and family
23 July 2026
Reply from DFS Furniture - Longwell Green
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
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