Great customer service! Ali was so welcoming and made us feeling completely relaxed. We were offered drinks and any questions we had were answered immediately. Very happy with our sofa and can’t wait... See more
Company replied
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See what reviewers are saying
We were left to browse but staff checked in periodically. When we found a suite that we liked we were then given all information that we could possibly need. Mark was very attentive and accommodati... See more
Company replied
We had a fantastic experience at DFS in MK, and we couldn’t be happier with the help we received from Ruhan. He was incredibly helpful, friendly and knowledgeable, making the whole process of orde... See more
Company replied
During our visit to DFS Milton Keynes on the search for a new sofa, I can honestly say it is the best store I have been in. The staff and manager were highly professional in their approach and very he... See more
Company replied
Company details
- #14 of 398 best companies in Home Furniture Shop
- #2 of 56 best companies in Furniture Accessories
- #10 of 244 best companies in Homewares Shop
- #5 of 114 best companies in Living room shop
- #5 of 92 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Snowdon Drive, Cairngorm Gate, MK6 1AZ, Milton Keynes, United Kingdom
- 0333 999 9772
4.9
Excellent
8k reviews
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Danielle was professional
Danielle was professional, polite and friendly. She suggested different configurations to suit the space we have, which we found very useful. She was very knowledgeable about the different furniture we were looking at, which helped us to choose what was right for us.
2 August 2026
Reply from DFS Furniture - Milton Keynes
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Danielle met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Service was great Amandeep was…
Service was great Amandeep was extremely helpful in helping me choose my new furniture for my compact space. Lots of information and alternatives that would fit my space.
1 August 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review.
Kind regards
Holly M
DFS Customer Support
Very easy to get what I wanted and at a…
Very easy to get what I wanted and at a good price
1 August 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Mark was Fantastic!
We had a fantastic experience at DFS in Milton Keynes this weekend. Mark was absolutely brilliant. He listened and was very informative, and was very reassuring which is needed when making such a large purchase! Thank you Mark!
1 August 2026
Reply from DFS Furniture - Milton Keynes
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Mark.
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Milton Keynes
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Beautiful experience in store
Beautiful experience in store. It was great to be served by the staff. She went above and beyond.
1 August 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Ghiovana/Joanna was excellent
Ghiovana/Joanna was excellent, very professional, friendly and extremely helpful
1 August 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you for sharing your lovely review with us.
Kind Regards,
Holly M
DFS Customer Support
Mark
Mark, at the MK store. was extremely helpful, explaining all about the furniture involved and its care. He didn't rush us or pressurise us and seemed genuinely keen to be as helpful as possible. Mark explained in full the process for paying by finance so that we left the store with confidence. The overall service was excellent. My wife was even presented with a coffee!
1 August 2026
Reply from DFS Furniture - Milton Keynes
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Mark.
Kind Regards,
Jordan
DFS Customer Support
Excellent staff
Excellent staff. Very helpful. Good customer service. A smiling face attitude.
1 August 2026
Reply from DFS Furniture - Milton Keynes
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very good experience overall
The store is large with a really good selection of furniture. The member of staff was really helpful and knowledgeable. We weren't rushed and our concerns on sizing were met. Very happy with the items we ordered. The only negative is that we weren't aware of a delivery charge as this was never discussed so to see an extra £129 on the invoice was quite a shock!
1 August 2026
Reply from DFS Furniture - Milton Keynes
Good Morning,
Thank you for taking the time to leave us your review, we do appreciate all feedback and we are so sorry to hear you feel this way regarding the delivery charge.
Our delivery charge is the same in-store, online and over the phone. Your delivery will be assembled in a room of your choice by professionals and the packaging of your furniture is then disposed of in a sustainable and responsible way.
Kind Regards,
Jordan
DFS Central Customer Support
Reply from DFS Furniture - Milton Keynes
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Danielle was super lovely and helpful
Danielle was super lovely and helpful. She listened to what we wanted, explained everything clearly and answered all our questions.
1 August 2026
Reply from DFS Furniture - Milton Keynes
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
A great experience
The staff were all very professional, friendly and not pushy or aggressive. Their range of sofas etc was extensive to say the least. A big thankyou to Danielle at the Milton Keynes branch who guided me through various options and closed the deal.
1 August 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
The staff were helpful
The staff were helpful, informative and friendly without giving the hard sell.
29 July 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you for your kind feedback.
Kind regards,
Holly M
DFS Customer Support
Friendly,welcoming team and loved the…
Friendly,welcoming team and loved the cappuccino offered
31 July 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you for sharing your lovely feedback with us.
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Friendly and professional service.
27 July 2026
Reply from DFS Furniture - Milton Keynes
Hello Natalie,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Fantastic service by Arti thank you I found exactly what I needed.
Arti was fantastic and knew exactly what I wanted. She showed me several options and was very patient. I found the sofa and chair that suited my purpose and I ordered it straight away as Arti was able to answer all the questions I had. Thank you Arti.
27 July 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
I was served By Arti and she was very…
I was served By Arti and she was very helpful and answered all my questions.
27 July 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
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