We planned to visit other sofa companies after DFS, but their incredibly welcoming and helpful staff made it unnecessary! We were given every assistance and support to enable us to choose our perfect... See more
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We were served by Aarthi who was a very enthusiastic and a passionate person. She gave us a very detailed explanation of the products and also helped us to design the overall room with her ideas as we... See more
Company replied
As soon as I walked in to the building I was greeted by Giovanna, she was a breath of fresh air 😊 very polite and welcoming and made my experience not only fun and a laugh but also very easy and unde... See more
Company replied
Very enjoyable and easy experience! We visited the MK branch and Anna was incredibly helpful, not pushy, just very informative and knew when to just let us wander round. We ended up ordering a fantast... See more
Company replied
Company details
- #15 of 398 best companies in Home Furniture Shop
- #2 of 53 best companies in Furniture Accessories
- #11 of 234 best companies in Homewares Shop
- #5 of 112 best companies in Living room shop
- #5 of 92 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Snowdon Drive, Cairngorm Gate, MK6 1AZ, Milton Keynes, United Kingdom
- 0333 999 9772
4.9
Excellent
8k reviews
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The DFS Customer advisor
The DFS Customer advisor was very friendly, informative and helpful gave us great advice and made it pain free going through the process.
13 July 2026
Reply from DFS Furniture - Milton Keynes
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Good service comes from good employees
Amandeep (our sales person) was professional, knowledgeable, friendly, and ready to search for specific items without being asked, and ready to go that extra mile, again without being asked. Amandeep understood all needs, and made the whole experience a pleasure.
12 July 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
The hunt for the perfect suite!
We planned to visit other sofa companies after DFS, but their incredibly welcoming and helpful staff made it unnecessary! We were given every assistance and support to enable us to choose our perfect suite in less than an hour!
Thank you dfs MK
12 July 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Giovanna 👍🏻
As soon as I walked in to the building I was greeted by Giovanna, she was a breath of fresh air 😊 very polite and welcoming and made my experience not only fun and a laugh but also very easy and understanding. I would ask for her every time I visit and recommend her help to anyone
12 July 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Helpful staff
Very helpful staff not at all pushy showed the various chairs that I was interested in Very helpful sales lady
Thank you
12 July 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you for sharing your positive feedback with us.
Kind regards,
Holly M
DFS Customer Support
Anna
Anna, was very helpful and friendly, we didn’t feel pressured at all. She explained everything and made the whole process stress free.
12 July 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Very good customer service and…
Very good customer service and throughly explained the specs of sofa and sofa care package
12 July 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Perfect experience in store!
Amandeep was great from start to finish, she found us exactly what we were looking for, we felt very welcome, and the whole visit and transaction was very smooth and very professional.
11 July 2026
Reply from DFS Furniture - Milton Keynes
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Raihan was Patient
I was served by Raihan today, he was kind and considerate, the nicest thing was he allowed me time to make a decision about the colour without pressure.
11 July 2026
Reply from DFS Furniture - Milton Keynes
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
He was so flexible and lovely person…
He was so flexible and lovely person Had time to explain everything to me
10 July 2026
Reply from DFS Furniture - Milton Keynes
Hello Rebecca,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
I was concerned about ordering the sofa…
I was concerned about ordering the sofa online because I wanted to be sure that it would fit and that I had chosen the right way for the sofa bed to pull out. Ali was very thorough and polite
10 July 2026
Reply from DFS Furniture - Milton Keynes
Hello Mikaila,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Excellent
We were served by Aarthi who was a very enthusiastic and a passionate person. She gave us a very detailed explanation of the products and also helped us to design the overall room with her ideas as well. She was clear and friendly. Highly recommend this place if you are looking for new furniture.
10 July 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Perfect Sales Execution
Mark the sale person at the MK store was a delight to work with and enhanced our experience with his knowledge and care.
10 July 2026
Reply from DFS Furniture - Milton Keynes
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Lisa was very helpful and friendly
Lisa was very helpful and friendly. She was knowledgeable about the product and the finance. She made me feel comfortable and answered all my questions. Very happy with the service.
8 July 2026
Reply from DFS Furniture - Milton Keynes
Hello Karen,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Lisa was very nice and kind to us
Lisa was very nice and kind to us. She knows her job very well.She took her time to explained things to us and also offered us drinks and so on
8 July 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Very good customer service
Very good customer service, obviously wanted to get the sale but Anna was not pushy at all, she was very helpful and advised us of the optional extras available with our new purchase. 10/10
8 July 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Good honest friendly service.
Good honest friendly service. Pleased with all aspects. Sofa great quality and easy to use.
1 July 2026
Reply from DFS Furniture - Milton Keynes
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Very good advice from Arty
Very good advice from Arty, she
Was very thorough, friendly and efficient
7 July 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you for your positive review.
Kind Regards,
Holly M
DFS Customer Support
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