Very good experience with Sam serving my husband and me. Really thorough with showing us the full Clarence range on your website so that we could have a combined offer of the coffee table, nest of tab... See more
Company replied
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Rehan (unsure of spelling so apologies if its wrong ) was very welcoming and friendly as soon as we entered the store , he was very helpful and informative and made our sofa search pleasant ! Regularl... See more
Company replied
The sales assistance Arti was extremely knowledgable and helpful giving us sound advice on making our choice of Sofas, she went through all options and advice on how to look after the sofas. The who... See more
Company replied
Rehan was particularly helpful. We liked how he was on hand to respond to any questions but wasn’t pushy. He gave us space and time to make our decision. I’d had been in a few weeks previously to be... See more
Company replied
Company details
- #13 of 396 best companies in Home Furniture Shop
- #2 of 56 best companies in Furniture Accessories
- #10 of 241 best companies in Homewares Shop
- #5 of 114 best companies in Living room shop
- #5 of 92 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Snowdon Drive, Cairngorm Gate, MK6 1AZ, Milton Keynes, United Kingdom
- 0333 999 9772
4.9
Excellent
8k reviews
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Great customer care
2 September 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Spot on customer service!
Everything was made so easy for us! We came in on Monday to browse and ended up leaving with a sofa, extra unit piece and a footstool! The customer service was on point!
31 August 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Just ordered our new dining table and…
Just ordered our new dining table and chairs everything was explained to us how to take care of our furniture. All about the guarantee.so helpfully looking for to getting our furniture big thank you
3 September 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
The variety of sofas
The variety of sofas. The staff are helpful but not pushy. (VERY noticeable in surrounding stores)
30 August 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Milton Keynes
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
the staff member was very informative…
the staff member was very informative without being pushy
1 September 2026
Reply from DFS Furniture - Milton Keynes
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Great service as always.
1 September 2026
Reply from DFS Furniture - Milton Keynes
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Excellent Service
From entering the store we were made to feel welcome but at no time did we feel pressurised. Excellent service and everything fully explained.
1 September 2026
Reply from DFS Furniture - Milton Keynes
Good Afternoon,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
The sales assistance Arti was extremely…
The sales assistance Arti was extremely knowledgable and helpful giving us sound advice on making our choice of Sofas, she went through all options and advice on how to look after the sofas.
The whole experience was made so easy and stress free
31 August 2026
Unprompted review
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Professional service
Professional, very friendly service. The lady who assisted us was very polite and provided us with a great deal of information. We are very pleased with the service.
31 August 2026
Reply from DFS Furniture - Milton Keynes
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Rehan was particularly helpful.
Rehan was particularly helpful.
We liked how he was on hand to respond to any questions but wasn’t pushy. He gave us space and time to make our decision. I’d had been in a few weeks previously to be bombarded by a Spanish lady who even asked to call my partner whilst at work so she could put the sofa on hold . I didn’t like that at all she came across very desperate
Rehan was very knowledgeable, a very good salesman
31 August 2026
Reply from DFS Furniture - Milton Keynes
Hello Hannah,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Excellent service from Rehan
Rehan (unsure of spelling so apologies if its wrong ) was very welcoming and friendly as soon as we entered the store , he was very helpful and informative and made our sofa search pleasant ! Regularly offered us a hot drink and made everything straight forward and smooth , he was very patient, especially with our 2 year old that came along with us, who kept chatting to him. We never felt rushed or pressured which is very important to us as he gave us time to make our decision but he also helped to show us other options that we were interested in before we made our mind up on the san mateo set . We left feeling very happy with the service we received and excited to have our new sofa soon. Big thanks to Rehan , 10/10 ! would highly recommend.
31 August 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Milton Keynes
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Very good experience at DFS
Very good experience with Sam serving my husband and me. Really thorough with showing us the full Clarence range on your website so that we could have a combined offer of the coffee table, nest of tables and TV stand ordered through. Lovely range of furniture and Sam was very helpful with negotiating an extra offer for us. Looking forward to receiving our new furniture ready for our pending house move. Thank you!
31 August 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Really helpful
31 August 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
So helpful and no pressure to buy…
So helpful and no pressure to buy anything, only offered good advice, especially as my mum was buying and she is in her 80s.
31 August 2026
Reply from DFS Furniture - Milton Keynes
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Lisa was so helpful and informative 👏…
Lisa was so helpful and informative 👏 made our decision much easier.
31 August 2026
Reply from DFS Furniture - Milton Keynes
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Staff knowledgeable & professional
Has to be the lovely lady that served us, very knowledgeable, professional, will felt safe in her hands, also warm @ welcoming
28 August 2026
Reply from DFS Furniture - Milton Keynes
Hello,
We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lia
DFS Customer Support
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