Greeted on entry with a smile and "hello, feel free to look around, let me, or another member of staff know if you need any help" Knowledgable, helpful and friendly staff. We loved that we were left... See more
Company replied
Location
Switch locationCastle Bridge Road, Castle Meadow Retail Park, NG7 1FW Nottingham, GB
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See what reviewers are saying
We visited the site twice before purchasing and each time there was no sales pressure, just a lovely team happy to help. When we did purchase, a lovely gentleman named Dennis helped us with everything... See more
Dennis Endric was amazing he helped us through the process showing us our full options in the range of sofa we liked. Dennis was patient with us and our children and made sure he offered support and a... See more
I spoke with Lee, he was friendly, approachable and personable. He was a dog person like me so we chatted and it just felt relaxed. I did not feel pressured into anything and it was also great that we... See more
Company details
- Home Furniture Shop
- also in
- Furniture Accessories
- Homewares Shop
- Living room shop
- Sofa store
- Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Castle Bridge Road, Castle Meadow Retail Park, NG7 1FW, Nottingham, United Kingdom
- 0333 999 9761
4.9
Excellent
7k reviews
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Very knowledgeable member of your team
Very knowledgeable member of your team. Very calm and fully supportive of our needs and wants
2 September 2026
Reply from DFS Furniture - Nottingham
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Great help with my choice The young…
Great help with my choice The young man who assisted me couldn’t have done more. He also advised me on a design that I didn’t know about. Top marks to him. Thank you
31 August 2026
Reply from DFS Furniture - Nottingham
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Wonderful hospitality and service
Excellent welcome, warm and friendly. Was quick to understand what we were looking for and showed us a good range of products. Could see one of us had some health issues and took that into account.
2 September 2026
Reply from DFS Furniture - Nottingham
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Earl was so helpful and professional
Earl was so helpful and professional, he explained everything. Created a friendly environment
2 September 2026
Reply from DFS Furniture - Nottingham
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Very helpful salesman
Very helpful salesman, excellent price of product, excellent quality of product.
30 August 2026
Reply from DFS Furniture - Nottingham
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
A good experience at DFS Castle Marina
Our experience at DFS Castle Marina was lovely! Charlie who helped us was very patient and approachable and made sure we got the sofa that we were after! He also tried his best to bring the price down a little! We look forward to receiving our sofa!
1 September 2026
Reply from DFS Furniture - Nottingham
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Earl was a breath of fresh air
Earl was a breath of fresh air. Not pushy and didn’t circle me like a shark. Great advice and didn’t rush us. Great options in the showroom. Very pleasant experience start to finish.
1 September 2026
Reply from DFS Furniture - Nottingham
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Amazing customer service
Amazing customer service by Earl and his colleagues as usual.
1 September 2026
Reply from DFS Furniture - Nottingham
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Customer service from Lee was excellent…
Customer service from Lee was excellent - he made time for us and made sure he explained everything thoroughly. Excited to get our new couch!
31 August 2026
Reply from DFS Furniture - Nottingham
Good Afternoon,
Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Lee.
Kind Regards,
Jordan
DFS Customer Support
Good experience
Good experience. Pam was a very friendly and professional sales person.
Explained everything very well. Thank you.
31 August 2026
Reply from DFS Furniture - Nottingham
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Pam.
Kind Regards,
Jordan
DFS Customer Support
The sales people where very nice and…
The sales people where very nice and friendly, the left us to browse but we're available when we needed them. They person (Earl) was friendly and very informative,he made buying easy.
31 August 2026
Reply from DFS Furniture - Nottingham
Hello,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Friendly
Friendly, professional help and support from the staff member. We were not rushed or hassled into a decision. An enjoyable experience.
31 August 2026
Reply from DFS Furniture - Nottingham
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Brilliant Service
Dennis really helped me with getting the sofa I wanted and helping to explain how it could fit in the space I have and whoch is the best sofa to go for. His customer service skills are brilliant and would recommend him if you need any help or general questions.
31 August 2026
Reply from DFS Furniture - Nottingham
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
The lady that assisted me was very…
The lady that assisted me was very friendly and very helpful
31 August 2026
Reply from DFS Furniture - Nottingham
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Great service no pushy sales person…
Great service no pushy sales person only came to help when needed.
31 August 2026
Reply from DFS Furniture - Nottingham
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Nottingham
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Definitely our best experience in a…
Definitely our best experience in a major purchase.
Lee was professional, amusing and technically proficient in all aspects of the sale.
Aided by his line manager, Brian who was equally engaging making our purchase a welcome experience.
31 August 2026
Reply from DFS Furniture - Nottingham
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
I had a really good experience at DFS…
I had a really good experience at DFS store in Nottingham! Lee was extremely helpful and explained everything really well whilst being patient with my questions! All in all an easy purchase was made. Thank you Lee!
30 August 2026
Reply from DFS Furniture - Nottingham
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Lee.
Kind Regards,
Jordan
DFS Customer Support
The whole experience was made easy by a…
The whole experience was made easy by a sales team member named Lee.His knowledge and attention to detail was exceptional.He made the whole shopping experience delightful and very enjoyable..
29 August 2026
Reply from DFS Furniture - Nottingham
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Lee.
Kind Regards,
Jordan
DFS Customer Support
Had an amazing experience with the DFS Team in Nottingham
Had an amazing experience with the DFS team in Nottingham store today. Libby really looked after us while we were in the store and gave us really good advise to finalise our selections. Exceptional customer service in comparison to the Sheffield store we visited recently where we were treated very poorly.
30 August 2026
Reply from DFS Furniture - Nottingham
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Libby.
Kind Regards,
Jordan
DFS Customer Support
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