From entrance into the store the staff were certious and informative, guided us to the various products without any pressure at all. Answered all our questions promptly and at no point did we feel any... See more
Company replied
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See what reviewers are saying
Rahul was very knowledgeable and polite, I asked a 100 questions and he patiently answered everything. Also I changed my mind a couple of times and he dealt with my order without complaint. Would re... See more
Company replied
Customer service was excellent from the moment we walked through the door! Paul was extremely informative. He addressed our physical needs, asked if we had previously looked at the online store for i... See more
Company replied
Really helpful staff and a straight forward ordering process! Rehana was particularly great and explained everything really well and was not pushy at all!
Company replied
Company details
- #12 of 400 best companies in Home Furniture Shop
- #2 of 55 best companies in Furniture Accessories
- #12 of 240 best companies in Homewares Shop
- #5 of 113 best companies in Living room shop
- #5 of 93 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Broadway, Centre Park, OL2 5HX, Oldham, United Kingdom
- 0333 999 9755
4.9
Excellent
6k reviews
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DFS Sofas
Made welcome, allowed to browse and take our time, salesperson (Paul) was really helpful and friendly, the customer service was excellent.
2 June 2026
Reply from DFS Furniture - Oldham
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Excellent service thanks to Jenny @DFS.
Excellent service thanks to Jenny @DFS.
Highly recommended.
25 May 2026
Reply from DFS Furniture - Oldham
Hello Imane,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Nice to go and actually test a sofa…
Nice to go and actually test a sofa before you buy to see how cumfy it is!
Helped and advised at the Oldham store by Mike.
1 June 2026
Reply from DFS Furniture - Oldham
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Staff was very helpful.
Staff was very helpful. But Delivery dates are not up to customers. I wasn’t made aware of this. I was told I would get a choice on dates and times for delivery. Which was not the case. To change delivery days you will be charged extra. I think that was unfair to not give me a choice.
1 June 2026
Reply from DFS Furniture - Oldham
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Great service
31 May 2026
Reply from DFS Furniture - Oldham
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
From the minute we walked through the…
From the minute we walked through the door we was greeted with very friendly staff especially Rihanna she was so helpful and a really nice person to talk to she made our experience in buying a sofa so relaxing and you didn't feel under pressure.
31 May 2026
Reply from DFS Furniture - Oldham
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Excellent service and advice from Ian
Excellent service and advice from Ian.
No pushy sales techniques , left me to browse but was on hand for help.
Explained all the options around the sofas.
10/10
31 May 2026
Reply from DFS Furniture - Oldham
Good Afternoon,
We are really happy that Ian met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Went into DFS looking gfor a dofa and…
Went into DFS looking gfor a dofa and vjsir mrrt paul wjo eent tjtough all the fiffrent types of sofas paul who took cste of me was so helpful he wss so paient with me jad aclivrly cup odf coffee thanosvpaul fot ur sssiants
30 May 2026
Reply from DFS Furniture - Oldham
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Paul.
Kind Regards,
Jordan
DFS Customer Support
The staff are really nice helpful Paul…
The staff are really nice helpful Paul the man that served me shown me round all the furniture so I could choose what I wanted he was very informative about the furniture
30 May 2026
Reply from DFS Furniture - Oldham
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Paul.
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Oldham
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
staff excellence
Patience of staff
Knowledge of staff member
Support of staff member ( even rearranging furniture!)
29 May 2026
Reply from DFS Furniture - Oldham
Hello Lesley,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Financed a beautiful sofa
Financed a beautiful sofa, process was really easy and the staff member i spoke to was lovely :)
28 May 2026
Reply from DFS Furniture - Oldham
Hello,
Thank you for sharing your great review with us.
Kind regards,
Holly M
DFS Customer Support
Great service and info about everything
28 May 2026
Reply from DFS Furniture - Oldham
Hello,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Oldham
Hello Islam,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Saw one we liked Alan gave us good info…
Saw one we liked Alan gave us good info bought it
20 May 2026
Reply from DFS Furniture - Oldham
Hello John,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lia
DFS Customer Support
New Sofa - great experience
I was left to look around in peace - no pushy sales - once my decision was made I found a Salesman. He answered my questions, he came across very knowledgeable. The quote for my furniture was very clear. I could choose to delay delivery too - really lovely experience
25 May 2026
Reply from DFS Furniture - Oldham
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Oldham
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Great customer service by Rohail
Great customer service by Rohail. Good knowledge of the product we bought and wasn’t too pushy trying to sell add-ons.
24 May 2026
Reply from DFS Furniture - Oldham
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Left alone to choose until we were…
Left alone to choose until we were ready. No pushy sales
24 May 2026
Reply from DFS Furniture - Oldham
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Oldham
Hello,
Thank you for your great feedback.
Kind Regards,
Holly M
DFS Customer Support
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