This is our fourth purchase from dfs and we have never had a problem. Alan the salesman was very helpful and went through all the details and showing us the different grades of leather. I wouldn't hes... See more
Company replied
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Fantastic in-store service. Raheel knew absolutely everything there was to know about our queries and was incredibly helpful when I was looking for quick delivery corner sofas. Helped us pick out a so... See more
Company replied
Sales person very helpful, no pressure. He knew his products, explained everything clearly, and precisely realised what we needed, led us through every detail,
Company replied
No pushy sales people. We were greeted as soon as we walked through the door but then left to look around for a time. Only after a good 10 minutes had passed did a salesman approach to see if he... See more
Company replied
Company details
- #14 of 401 best companies in Home Furniture Shop
- #2 of 55 best companies in Furniture Accessories
- #11 of 238 best companies in Homewares Shop
- #5 of 113 best companies in Living room shop
- #5 of 92 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Broadway, Centre Park, OL2 5HX, Oldham, United Kingdom
- 0333 999 9755
4.9
Excellent
6k reviews
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The staff were awesome and welcoming
The staff were awesome and welcoming. Felt at ease and not pressured to purchase any of the items. Overall, was a beautiful experience.
29 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
No pushy sales people
No pushy sales people.
We were greeted as soon as we walked through the door but then left to look around for a time. Only after a good 10 minutes had passed did a salesman approach to see if he could help.
We were then left to carry on after saying we were just looking.
Ended up buying 2 x 3 seater sofas and a footstool.
Really good experience all round.
29 July 2026
Reply from DFS Furniture - Oldham
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Reply from DFS Furniture - Oldham
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
This is our fourth purchase from dfs…
This is our fourth purchase from dfs and we have never had a problem. Alan the salesman was very helpful and went through all the details and showing us the different grades of leather. I wouldn't hesitate to use them again. There is lots of choice and are competitively priced.
27 July 2026
Reply from DFS Furniture - Oldham
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Very helpful not pushing order 2 sofas…
Very helpful not pushing order 2 sofas easily and quickly no messing about
28 July 2026
Reply from DFS Furniture - Oldham
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
Sales person very helpful
Sales person very helpful, no pressure. He knew his products, explained everything clearly, and precisely realised what we needed, led us through every detail,
28 July 2026
Reply from DFS Furniture - Oldham
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Oldham
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
When I require a new suite I always go…
When I require a new suite I always go to dfs they are always helpful
28 July 2026
Reply from DFS Furniture - Oldham
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Michael Lord was very friendly and…
Michael Lord was very friendly and professional in his service to us, we got all the information we needed to make purchases.
28 July 2026
Reply from DFS Furniture - Oldham
Good Afternoon,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Jordan
DFS Customer Support
The Sales Advisor was quick helpful and…
The Sales Advisor was quick helpful and efficient
28 July 2026
Reply from DFS Furniture - Oldham
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Oldham
Hello Gaynor,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Alicia Ahmad made me feel so welcoming…
Alicia Ahmad made me feel so welcoming and gave me all the information I need about the seatee I wanted. She went through the different prices for finance.
27 July 2026
Reply from DFS Furniture - Oldham
Hello,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
The assistant was Very knowledgeable…
The assistant was Very knowledgeable pleasant and so helpful
26 July 2026
Reply from DFS Furniture - Oldham
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great one to one customer service from…
Great one to one customer service from dfs member Rahana at the oldham dfs store Elik mill she not only sold us the sofas but the out standing approach and given that one to one detailing me and my mrs were delighted with her customer services and the sofas we brought once again Thank you very much stay blessed 🙌
26 July 2026
Reply from DFS Furniture - Oldham
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
NEWE SETTEE
We were looking for a specific settee which was'nt in the store but was online.
We we helped by a member of staff at the branch who found the settee. Took us through the options and made buying it really easy.
25 July 2026
Reply from DFS Furniture - Oldham
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Lorraine A
DFS Central Customer Support
Quick easy and very knowledgable.
26 July 2026
Reply from DFS Furniture - Oldham
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
We were met by Alisha Ahmad today who…
We were met by Alisha Ahmad today who was absolutely lovely throughout. She was welcoming and very helpful, she’s a credit to your company xx
26 July 2026
Reply from DFS Furniture - Oldham
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Shop assistant was very helpful showd…
Shop assistant was very helpful showd how things worked. and cost very happy thanks
26 July 2026
Reply from DFS Furniture - Oldham
Good Afternoon,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
Made to feel very welcome and the staff…
Made to feel very welcome and the staff was very helpful especially Ian scholes who helped me purchase my new sofa. Great staff and very helpful
25 July 2026
Reply from DFS Furniture - Oldham
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Ian.
Kind Regards,
Jordan
DFS Customer Support
The man was very helpful and helped us…
The man was very helpful and helped us with all the information we needed to know i would give him 10 out of 10 and would come back if needing anymore furniture
25 July 2026
Reply from DFS Furniture - Oldham
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
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