I had a really lovely experience in DFS Paisley, I was made to feel welcome by Koray who helped me from start to finish. It felt like a chilled atmosphere, and didn't feel like I was being pus... See more
Company replied
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We found Ian in the Paisley store to be a lovely sales person to deal with meaning we returned to purchase instore rather than buy online as he had given us so much help. He was very knowledgeable abo... See more
Company replied
Sadiq dealt with us today , he was very helpful helping us choose what we wanted.Sadiq was polite throughout the visit , he didnt rush us in any way , once we picked the sofa he explained everything f... See more
Company replied
Heather (my birthday twin!) was so helpful and friendly. She had the perfect balance of giving us time to look around but being available to answer any questions we had, and was really knowledgeable a... See more
Company replied
Company details
- #13 of 395 best companies in Home Furniture Shop
- #2 of 56 best companies in Furniture Accessories
- #11 of 246 best companies in Homewares Shop
- #5 of 114 best companies in Living room shop
- #5 of 93 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Washington Road, PA3 4EP, Paisley, United Kingdom
- 0333 999 9792
4.9
Excellent
10k reviews
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Being able to try the couches in person…
Being able to try the couches in person and speak to a rep who knew what he was talking about makes it more worthwhile visiting the store than buying blind online.
22 August 2026
Reply from DFS Furniture - Paisley
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Ash dealt with us and was very easy to…
Ash dealt with us and was very easy to understand and very good at explaining everything, also friendly service from him.
22 August 2026
Reply from DFS Furniture - Paisley
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Great customer service
Sadiq dealt with us today , he was very helpful helping us choose what we wanted.Sadiq was polite throughout the visit , he didnt rush us in any way , once we picked the sofa he explained everything from start to finish , really nice guy , very good at his job ,he took us round the whole store and helped us choose 100%.Bobby another worker was also very nice to us .well done DFSPaisley.
22 August 2026
Reply from DFS Furniture - Paisley
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Bobby was Absolutely Fantastic at your…
Bobby was Absolutely Fantastic at your Paisley store made buying our purchase so comfortable and let us take our time in choosing all our furniture and at no time was he pushing us to buy which is definitely the way I like to shop, could you please pass this on to his Manager as he I'd Definitely a credit to your company
22 August 2026
Reply from DFS Furniture - Paisley
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Arlene hunter
Aniya was very helpful and knowledgeable. Helped to make our experience flawless.
22 August 2026
Reply from DFS Furniture - Paisley
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Very helpful
Saeed was very helpful, he clearly knows his product. He listened to what I wanted and guided me through the process from choosing my sofa, to colour choice and finance options.
21 August 2026
Reply from DFS Furniture - Paisley
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Very professional service from a…
Very professional service from a knowledgeable member of staff.
Managed to sell us every extra on offer!
20 August 2026
Reply from DFS Furniture - Paisley
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
The staff where great and very helpful
The staff where great and very helpful, they where not to pushy and left us alone to find what we wanted.
21 August 2026
Reply from DFS Furniture - Paisley
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Lorraine E
DFS Central Customer Support
I went in a couple of weeks ago
I went in a couple of weeks ago, saw the sofabed I liked and went back again today with my wife to show her and she loved it. Said helped us through the process very efficiently and our order confirmed in no.time
21 August 2026
Reply from DFS Furniture - Paisley
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Reply from DFS Furniture - Paisley
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Staff lovely and not overbearing
Bright and nicely laid out store. We dealt with Heather who was lovely and not too overbearing and very patient with me when I could not decide and kept changing my mind. Coffee was great too.
17 August 2026
Reply from DFS Furniture - Paisley
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Heather.
Kind Regards,
Jordan
DFS Customer Support
What made my experience good was the…
What made my experience good was the young man he was very helpful and very experienced very pleasant I will recommend him his name was Ash in the paisley store I think DFS r very lucky to have this lovely young thanks Ash tou will do well Mrs C Langrell
19 August 2026
Reply from DFS Furniture - Paisley
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Left to look around then asked for help…
Left to look around then asked for help very knowledgable staff polite and very helpful explained all the ins and outs of our enquarery
18 August 2026
Reply from DFS Furniture - Paisley
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Very polite helpful young men went out…
Very polite helpful young men went out of their way to helpus
18 August 2026
Reply from DFS Furniture - Paisley
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Lovely sofas and friendly staff
Lovely furniture, friendly/knowledgeable/helpful staff. Great sofa guarantee too.
9 August 2026
Reply from DFS Furniture - Paisley
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Ash was great
Ash was great. Very knowledgeable and great personality. He made the purchase of my armchair a smooth experience. He should get employee of the month.
18 August 2026
Reply from DFS Furniture - Paisley
Hello Josie,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Robbie really helped us make the right…
Robbie really helped us make the right decision by guiding us in our sofa choice .
18 August 2026
Reply from DFS Furniture - Paisley
Hello Sheila,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Very professional service given sound…
Very professional service given sound advice and time spent to ensure complete satisfaction
On purchase from your company ..ian Petrie was a delight to deal with and an asset to your team
18 August 2026
Reply from DFS Furniture - Paisley
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Ian from the Paisley branch was 10/10
Ian from the Paisley branch was 10/10, he wasn’t pushy, he gave us the information we needed and left us to it. Customer service from all staff were great and his colleague Siead (I think that was his name) is a great barista 🤣
16 August 2026
Reply from DFS Furniture - Paisley
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Paisley
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
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