I had a really lovely experience in DFS Paisley, I was made to feel welcome by Koray who helped me from start to finish. It felt like a chilled atmosphere, and didn't feel like I was being pus... See more
Company replied
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Sadiq dealt with us today , he was very helpful helping us choose what we wanted.Sadiq was polite throughout the visit , he didnt rush us in any way , once we picked the sofa he explained everything f... See more
Company replied
Heather (my birthday twin!) was so helpful and friendly. She had the perfect balance of giving us time to look around but being available to answer any questions we had, and was really knowledgeable a... See more
Company replied
We found Ian in the Paisley store to be a lovely sales person to deal with meaning we returned to purchase instore rather than buy online as he had given us so much help. He was very knowledgeable abo... See more
Company replied
Company details
- #14 of 398 best companies in Home Furniture Shop
- #2 of 56 best companies in Furniture Accessories
- #10 of 243 best companies in Homewares Shop
- #5 of 114 best companies in Living room shop
- #5 of 92 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Washington Road, PA3 4EP, Paisley, United Kingdom
- 0333 999 9792
4.9
Excellent
10k reviews
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Lovely sofas and friendly staff
Lovely furniture, friendly/knowledgeable/helpful staff. Great sofa guarantee too.
9 August 2026
Reply from DFS Furniture - Paisley
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Ash was great
Ash was great. Very knowledgeable and great personality. He made the purchase of my armchair a smooth experience. He should get employee of the month.
18 August 2026
Reply from DFS Furniture - Paisley
Hello Josie,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Robbie really helped us make the right…
Robbie really helped us make the right decision by guiding us in our sofa choice .
18 August 2026
Reply from DFS Furniture - Paisley
Hello Sheila,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Very professional service given sound…
Very professional service given sound advice and time spent to ensure complete satisfaction
On purchase from your company ..ian Petrie was a delight to deal with and an asset to your team
18 August 2026
Reply from DFS Furniture - Paisley
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Ian from the Paisley branch was 10/10
Ian from the Paisley branch was 10/10, he wasn’t pushy, he gave us the information we needed and left us to it. Customer service from all staff were great and his colleague Siead (I think that was his name) is a great barista 🤣
16 August 2026
Reply from DFS Furniture - Paisley
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Paisley
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
DFS Great Store for sofas and furniture
Received my sofa and chair in perfect condition and the courier was first class. I was so pleased I have further order with DFS.
Thank you.
Mr Rees
10 August 2026
Reply from DFS Furniture - Paisley
Hello Stephen,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Paisley
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Paul was exceptional with his help and advice, nothing was to much of a hassle, we had his full attention from start to finish, thanks Paul.
Paul was exceptional with his help
16 August 2026
Reply from DFS Furniture - Paisley
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Our assistant,Ash,was a delight to deal…
Our assistant,Ash,was a delight to deal with.He was very courteous and extremely helpful, explaining all the details involved in my purchase.He is a great asset to your company.
16 August 2026
Reply from DFS Furniture - Paisley
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Paisley
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
We had great service as soon as we…
We had great service as soon as we entered the store. All of our questions were answered with clarity, so much so, that we bought within half an hour of entering the store.
16 August 2026
Reply from DFS Furniture - Paisley
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Satisfied customer …
Very good experience from explaining everything about the furniture, how the credit works to the delivery very informative
15 August 2026
Reply from DFS Furniture - Paisley
Hello Debra,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Great service from Christine she was…
Great service from Christine she was very helpful and friendly
8 August 2026
Reply from DFS Furniture - Paisley
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
He was very polite and guided us so well
He was very polite and guided us so well Saeed
15 August 2026
Reply from DFS Furniture - Paisley
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Brilliant customer service
Brilliant customer service, went out their way to make sure the pick was right for us
15 August 2026
Reply from DFS Furniture - Paisley
Hello,
Thank you for sharing your kind review with us.
Kind regards
Holly M
DFS Customer Support
New Bed Order
Recently ordered a new bed from DFS. Ruairidh dealt with it in a friendly and professional manner and is a credit to the brand.
15 August 2026
Reply from DFS Furniture - Paisley
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
New DFS Suite
Bobby made the purchase of our new living room suite an easy, pleasant and relaxing experience. He made sure we understood all that was being said at every step and was charming and attentive at all times.
15 August 2026
Reply from DFS Furniture - Paisley
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Customer Service was good however…
Customer Service was good however delivery charge is a disgrace
15 August 2026
Reply from DFS Furniture - Paisley
Hello,
Thank you for your feedback, our delivery fee does include full installation into your room of choice as well as the removal of all packaging.
Kind regards
Holly M
DFS Customer Support
Ash the sale person was brilliant very…
Ash the sale person was brilliant very helpful and caring and explained everything very well also took his time not rushing through the sale
Highly recommend DFS
15 August 2026
Reply from DFS Furniture - Paisley
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
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