DFS Furniture - Peterborough Reviews 

On entering the store I was greeted by a young man called Ben, very welcoming offered assistance if required, knew immediately the product I was looking for, he directed me to my dream chair and wow, exactly what I had seen online fabulous, we spent quite sometime in store, pondering about my special chair, Ben made us a coffee ☕️, fabulous experience, x

Friendly, informative and polite staff. No pressure selling. Great choice of furniture ranges. Clean, well presented store.

Our experience was very good and staff was very helpful for me to choosing our new sofas.

Great service and a great deal on a sofa in store! Glad we went in rather than ordering online, sold professionally to us with no pushy sales tactics

Everything was smooth and simple. Great service provided by the Dfs team especially Nial. He helped with all questions and explained everything in detail.

Easy and quick pleasant sales guy but didn’t like the oversell with extras

The lady we dealt with was very friendly and helpful, really lovely and made our experience very pleasant. She couldn’t have done any more for us, an asset to the Maskew Avenue store 😊

Great visit to DFS today; Showroom is light and airy with a good selection of furniture and best of all we weren’t pounced on the moment we walked through the door or harassed all the way round.
We got great service from Perry and ordered a couple of new sofas.

We were served by Perry, who was very courteous, polite and knowledgeable about the suite that we had selected. He helped us when deciding what colour suite to choose and did not pressure us in making our selection and time was not an issue with him. He talked us through the options of Safeguard etc. and the payment options which we discussed and tailored to suit our needs. We would not hesitate to recommend anyone, given the experience that we received.

Well looked after by sales staff who gave us plenty of time and space to make are choice

Helpful and very knowledgable staff
However, felt a little misled by the ‘deal’ on offer for the Livie 3 and 2 sofas. Quoted as a special price for the two of £1280( or similar) but offer not available on foam cushion version and the advertised price of £699 was now £799 for the 3 seater. All in I ended up with additional £500 approx with a delivery charge of £120!
I guess I’m happy in the end with the service but there seemed a lot of extras on the day.

We recently purchased a sofa from DFS and had a great experience. Leyla who served us was extremely helpful, friendly, and knowledgeable. She took the time to answer all of our questions and made the whole process easy and stress-free. We never felt rushed and received excellent customer service throughout. A real credit to the team. Thank you for making our sofa purchase such a positive experience!

Found the sofa and chair we wanted. Sales team were helpful and explained everything clearly. A stress free experience.

Excellent service and very informative salesman who was happy to spend time explaining in detail all we needed to know before making a decision

Great customer service. A very pleasant experience.

Found just what I needed, price was good

A great buying, relaxed buying experience. Our genuinely helpful sales assistant Perry made our morning; Informative and not pushy, he was a diamond. After the purchase, we even remained a while longer and chatted to Perry in general, feeling very comfortable and at ease.