Everyone was so helpful and kind, making sure I knew all of the options to make an informed decision. Special mention to Brooke for being so wonderful, she showed me around the entire store to help me... See more
Company replied
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See what reviewers are saying
Good experience all round. Sorry can't remember fella's name but he was very informative. Gave us all options on how to decide on what sofa would be most suited to us. Well done and thank you again.
Company replied
Been wanting a sofa for my new house, I found one on the internet i liked took a screenshot ready to take and show the staff. Got there last week couldn’t find the sofa or the picture I liked! Found a... See more
Company replied
This will be our first purchase from Dfs we were so pleased that the gentleman who greeted us was so pleasant showing us the type of furniture we had in mind but left us to try them not too pushy and... See more
Company replied
Company details
- #13 of 396 best companies in Home Furniture Shop
- #2 of 56 best companies in Furniture Accessories
- #10 of 242 best companies in Homewares Shop
- #5 of 114 best companies in Living room shop
- #5 of 92 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Longbridge Road, PL6 8LX, Plymouth, United Kingdom
- 0333 999 9768
4.9
Excellent
4k reviews
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Reply from DFS Furniture - Plymouth
Hello Cory,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Very polite and friendly service…
Very polite and friendly service explained everything clearly. glad we went to dfs.
24 August 2026
Reply from DFS Furniture - Plymouth
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Plymouth
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Staff helpful without the pushy sales.
23 August 2026
Reply from DFS Furniture - Plymouth
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Brian was very honest and welcoming and…
Brian was very honest and welcoming and was very informative. A credit to your Company.
23 August 2026
Reply from DFS Furniture - Plymouth
Hello,
Thank you for sharing your positive feedback with us.
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Plymouth
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Helpful friendly well informed staff
Helpful friendly well informed staff. Spent time showing me the products and discussing payment options.
23 August 2026
Reply from DFS Furniture - Plymouth
Hello,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
First Timers
This will be our first purchase from Dfs we were so pleased that the gentleman who greeted us was so pleasant showing us the type of furniture we had in mind but left us to try them not too pushy and really helped us to make a decision his name was Brian and a lovely lady made us a coffee. Hopefully the rest of our Dfs experience will be as smooth as our purchase.
21 August 2026
Reply from DFS Furniture - Plymouth
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Lorraine E
DFS Central Customer Support
Everything was just perfect Staff were…
Everything was just perfect Staff were very friendly and helpful and polite couldn't have asked for more, would definitely recommend
21 August 2026
Reply from DFS Furniture - Plymouth
Hello Martin,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Staff were knowledgeable and answered…
Staff were knowledgeable and answered all questions.
20 August 2026
Reply from DFS Furniture - Plymouth
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Was seen to by Becca
Was seen to by Becca, was an absolute lovely experience. Was super kind and attentive and knew what she was talking about. Super helpful!
20 August 2026
Reply from DFS Furniture - Plymouth
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Becca.
Kind Regards,
Jordan
DFS Customer Support
Moya 10 out of 10Vmomery helpful and good keep assist
Very helpful and good keep assist at DFS moya very good sales team 10 star
19 August 2026
Reply from DFS Furniture - Plymouth
Hello,
Thank you for sharing your great review with us.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Plymouth
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Becky was extremely helpful and…
Becky was extremely helpful and patient, especially when we had to sort out the finance
9 August 2026
Reply from DFS Furniture - Plymouth
Hello Tracy,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
New Sofa just the job
Left to look around at our pleasure. Moria was helpful when we had questions. She talked us through our order, very knowledgeable
17 August 2026
Reply from DFS Furniture - Plymouth
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
The young lady who served me was very…
The young lady who served me was very professional. I got exactly what I wanted straight away. I am very pleased.
17 August 2026
Reply from DFS Furniture - Plymouth
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Becca (apologises if I spelt your name…
Becca (apologises if I spelt your name wrong) was absolutely amazing from start to finish. They were so informative, they were kind when I thought I was talking too much. Becca listened to me and gave me all of the best information and recommendations. Thank you so much
16 August 2026
Reply from DFS Furniture - Plymouth
Hello,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Very helpful
Very helpful. Friendly. Made it very easy to order just what we needed. Would definitely recommend. Thank you
16 August 2026
Reply from DFS Furniture - Plymouth
Hello,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Plymouth
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Plymouth
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
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