I was very happy with my recent purchase at the DFS Rotherham store. The salesman who dealt with my purchase (Richard) was very professional, friendly, helpful and knowledgeable. I had visited other s... See more
Company replied
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See what reviewers are saying
We had such a good experience! Richard (I think that was the assistants name! He got us hot chocolates and was talking to us about the option of getting a rug with the sofa we ordered) was professiona... See more
Company replied
I was recommended by my daughter who’d already bought her 2 settees from DFS. Today I purchased the same style which I’d already admired. The young lady who served us Chloe was very pleasant and helpf... See more
Company replied
Colin at Parkgate branch was absolutely fantastic. From the start when we walked in he wasn't pushy or clingy, he let us know he was there to help and gave us space which was a big factor in us purcha... See more
Company replied
Company details
- #14 of 397 best companies in Home Furniture Shop
- #2 of 56 best companies in Furniture Accessories
- #12 of 242 best companies in Homewares Shop
- #5 of 113 best companies in Living room shop
- #6 of 93 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Rail Mill Way, Unit 12A, S626EJ, Parkgate, United Kingdom
- 0333 999 9814
4.9
Excellent
4k reviews
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Fantastic experience with Heather
Fantastic experience with Heather, was very helpful had a lot of time for us and personalised her customer service to suit our needs. Very polite and well mannered and lovely.
31 May 2026
Reply from DFS Furniture - Rotherham
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Rotherham
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Heather was exceptionally helpful with…
Heather was exceptionally helpful with our purchase. Made the process really smooth and unstressful which is what you want when purchasing big items for your new house. Thank you!
31 May 2026
Reply from DFS Furniture - Rotherham
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Heather.
Kind Regards,
Jordan
DFS Customer Support
made me feel welcome & comfortable at…
made me feel welcome & comfortable at all times... never felt pushed into anything. lad called warren was very good & a credit to the company 👏👏 great human being
30 May 2026
Unprompted review
Reply from DFS Furniture - Rotherham
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
In and out in 15 minutes
In and out in 15 minutes, everything sorted out .perfect .friendly staff .
29 May 2026
Reply from DFS Furniture - Rotherham
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Rotherham
Good Afternoon,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Nice and relaxed to walk aronew setteeund in…
Nice and relaxed to walk around in store no pressure to buy and help when I needed it.
29 May 2026
Reply from DFS Furniture - Rotherham
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Rotherham
Hello Natasha,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
We got asked if we needed help we asked…
We got asked if we needed help we asked our questions and got the answers and then the girl said she would leave us to walk round the store but if needed anything else just ask so we didn’t feel pressured and didn’t get followed round like other places the girl was polite and friendly
28 May 2026
Reply from DFS Furniture - Rotherham
Hello Steven,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
I visited the Rotherham branch and was…
I visited the Rotherham branch and was served by Warren who made buying a new sofa extremely comfortable. He was very knowledgeable and genuine in his approach whilst helping us. I would definitely recommend after our experience.
28 May 2026
Unprompted review
Reply from DFS Furniture - Rotherham
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Today I was served by Warren and he…
Today I was served by Warren and he made the whole process of buying a new sofa extremely comfortable. He was very knowledgeable about the sofa’s and very genuine in his dealing with with us.
28 May 2026
Reply from DFS Furniture - Rotherham
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Good customer service and friendly staff
28 May 2026
Reply from DFS Furniture - Rotherham
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Rotherham
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Hi Happy experience !
Hi ! On entering there was no pressure to buy we were left to browse at length ! Staff came when asked and were informative about our needs .
When we found several that looked good they were asked several questions and a few wouldn’t be suitable for our needs !
Nothing we too much trouble when we got it down to the one ! Still no pressure to buy but helpful to the end !
Easy to pay and flexible with delivery etc
No problem all way through and came away happy ! Have my custom again ! Thanks !
26 May 2026
Reply from DFS Furniture - Rotherham
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Brilliant
we purchased our furniture from DFS as have had other items from DFS and never had any problems
The staff have always been very helpful and no pressure into buying goods. The furniture purchased in the past has been very good quality.
26 May 2026
Reply from DFS Furniture - Rotherham
Hello Susan,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Chloe was excellent today
Chloe was excellent today. Nothing was too much trouble, she helped eithball our questions and explained everything in detail. Went above and beyond. Highly recommended.
25 May 2026
Reply from DFS Furniture - Rotherham
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Excellent service and i was talked…
Excellent service and i was talked through everything and understood what was important to know and i will be shopping with DFS in the near future many thanks for your great service a
25 May 2026
Reply from DFS Furniture - Rotherham
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Rotherham store
I was really impressed with Colin very knowledgeable and patient with us as we was asking a lot of questions
25 May 2026
Reply from DFS Furniture - Rotherham
Hello Rebecca,
Thanks for your lovely feedback, we’re glad to hear Colin met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Fantastic experience at DFS – highly recommend!
I recently purchased a new sofa from DFS using their finance option, and I couldn't be happier with the service. The entire process was quick and seamless. The staff were incredibly friendly and helpful, taking the time to explain everything clearly so I could make an informed decision. Best of all, there were no pushy sales tactics, which made the whole experience really refreshing. Five stars
25 May 2026
Reply from DFS Furniture - Rotherham
Hello Sarah,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Simple direct and easy communication
Simple direct and easy communication. Relaxed manner didn't push the hard sell. Very helpful!!
23 May 2026
Reply from DFS Furniture - Rotherham
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
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