DFS Furniture - Rotherham Reviews 

3,972
TrustScore 5 out of 5

4.9

Rail Mill Way, Unit 12A, S626EJ Parkgate, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I was very happy with my recent purchase at the DFS Rotherham store. The salesman who dealt with my purchase (Richard) was very professional, friendly, helpful and knowledgeable. I had visited other s... See more

Company replied

Rated 5 out of 5 stars

We had such a good experience! Richard (I think that was the assistants name! He got us hot chocolates and was talking to us about the option of getting a rug with the sofa we ordered) was professiona... See more

Company replied

Rated 5 out of 5 stars

I was recommended by my daughter who’d already bought her 2 settees from DFS. Today I purchased the same style which I’d already admired. The young lady who served us Chloe was very pleasant and helpf... See more

Company replied

Rated 5 out of 5 stars

Colin at Parkgate branch was absolutely fantastic. From the start when we walked in he wasn't pushy or clingy, he let us know he was there to help and gave us space which was a big factor in us purcha... See more

Company replied


Company details

  1. #14 of 396 best companies in Home Furniture Shop
  2. #2 of 56 best companies in Furniture Accessories
  3. #12 of 242 best companies in Homewares Shop
  4. #5 of 113 best companies in Living room shop
  5. #6 of 93 best companies in Sofa store
  6. #2 of 25 best companies in Upholstery shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

  • Rail Mill Way, Unit 12A, S626EJ, Parkgate, United Kingdom

  • 0333 999 9814

4.9

Excellent

TrustScore 5 out of 5

4k reviews

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4.9

All reviews

(3,972)

97,414 reviews in the last 12 months

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Rated 5 out of 5 stars

Staff were helpful and very clear in…

Staff were helpful and very clear in their explanations.

1 May 2026
DFS Furniture - Rotherham logo

Reply from DFS Furniture - Rotherham

Good morning Adam,

Thanks for this fabulous review, we appreciate you sharing it with others!

Kind Regards

Lia
DFS Customer Support

Rated 5 out of 5 stars

Brilliant service in store at the…

Brilliant service in store at the Parkgate branch. Warren was very helpful and supportive all the way through our purchase especially when I had to go back into store as once our sofa had arrived it had been damaged through transportation. Warren was very supportive abd apologised even though it wasn't his fault and now the issue is being rectified.

Thanks Warren

13 April 2026
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Reply from DFS Furniture - Rotherham

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Rated 5 out of 5 stars

Salesman was very helpful and kept…

Salesman was very helpful and kept everything simple and stress free

29 April 2026
DFS Furniture - Rotherham logo

Reply from DFS Furniture - Rotherham

Good morning Jordan,

Thanks for this fabulous review, we appreciate you sharing it with others!

Kind Regards

Lia
DFS Customer Support

Rated 5 out of 5 stars

Really nice atmosphere well looked…

Really nice atmosphere well looked after thank you

6 May 2026
DFS Furniture - Rotherham logo

Reply from DFS Furniture - Rotherham

Good afternoon David,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

We ordered our new furniture today at…

We ordered our new furniture today at Rotherham store, such a nice easy experience, lovely man ‘warren’ got us a coffee, let us take our time and never rushed us, explained everything clearly. Now just looking forward to receiving our new furniture. Thank you

6 May 2026
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Reply from DFS Furniture - Rotherham

Good afternoon Jacki,

Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Staff made me feel at ease with my…

Staff made me feel at ease with my decision, looked at photos of my living room with me and gave me great advice. Thank you for your patience and help!

5 May 2026
DFS Furniture - Rotherham logo

Reply from DFS Furniture - Rotherham

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

A very pleasant shopping experience

A very pleasant shopping experience. Was left alone to peruse the shop and a lovely assistant passed by and we stopped her to make our purchase. A quick and easy experience from start to finish

4 May 2026
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Reply from DFS Furniture - Rotherham

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Excellent experience at DFS rotherham

Staff at DFS rotherham were really helpful. They know what they do and what is best for the customer. I have placed the order today and looking forward positively for the product

4 May 2026
DFS Furniture - Rotherham logo

Reply from DFS Furniture - Rotherham

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

No pushy sales advisors

No pushy sales advisors. Heather was really patient with us, even when I had to change the size of sofa.

4 May 2026
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Reply from DFS Furniture - Rotherham

Good Morning,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Been left to look and shop without…

Been left to look and shop without being pestered

2 May 2026
DFS Furniture - Rotherham logo

Reply from DFS Furniture - Rotherham

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Staff brilliant explained everything…

Staff brilliant explained everything very clearly very friendly

1 May 2026
DFS Furniture - Rotherham logo

Reply from DFS Furniture - Rotherham

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Great service from DFS in Rotherham…

Great service from DFS in Rotherham especially Collin. Highly recommended.

3 May 2026
DFS Furniture - Rotherham logo

Reply from DFS Furniture - Rotherham

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

The sofa was delivered on time without…

The sofa was delivered on time without any delays. They then assembled it and placed the sofa in room making sure we were happy. After search and going to a lot of shops, we found DFS the best one for service and value.

27 December 2025
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Reply from DFS Furniture - Rotherham

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Excellent service at DFS

We were approached within a couple of minutes of arrival into the DFS store, Parkgate, Rotherham, by a very helpful young lady. We had visited the store on 2 previous occasions and had made our choice. The questions about our chosen settee and chair were answered on our previous visits, so we were happy to proceed. The young lady talked us through our decision and explained, in full, the price; delivery; guarantee and raffle to help Children in Need. We were pleased to learn that we would be purchasing a 'bundle' and so the overall price was lower, always welcome. The young lady explained that we could not change the order once placed and so to make sure we were happy with the colour; we liked the purchase and that the settee and chair would fit into our house. We would rate our experience as excellent and applaud the young lady who served us as she was helpful; friendly; professional and knowledgeable. Thank you.

1 May 2026
DFS Furniture - Rotherham logo

Reply from DFS Furniture - Rotherham

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Very helpful and welcoming

Very helpful and welcoming

30 April 2026
DFS Furniture - Rotherham logo

Reply from DFS Furniture - Rotherham

Good morning Jane,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Very good service and nice people …

Very good service and nice people Thanks Mr Hopkinson

23 April 2026
DFS Furniture - Rotherham logo

Reply from DFS Furniture - Rotherham

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Helpful staff without the sales pressure

From walking in the store it felt very relaxed and I loved that the sales team gave us time to browse without being pressured.
Once finding what we wanted warren talked us through the different options available to us and gave us time to process the information before committing to buy. He was friendly but professional at all times. He talked us through the steps from ordering our suite to it being made and right through to delivery. He made buying our new furniture enjoyable, relaxed and we are confident in it being the right purchase for us.

27 April 2026
DFS Furniture - Rotherham logo

Reply from DFS Furniture - Rotherham

Good afternoon Stephen,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

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