The staff member who sold me my furniture was so helpful providing the information I needed Would recommend the DFS and can’t wait to get my new furniture The shop was presented lovely and the gen... See more
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Me and my partner just purchased our new sofa with the help from Benny (we believe that's his name). He was helpful, informative and eager to get us the best deal possible.
Company replied
Store assistant spent time with me and answered lots of questions with patience and courtesy. Offered own thoughts and made the process of selecting a sofa bed much easier than it would otherwise have... See more
Company replied
Our salesman, Mark, was extremely helpful and patient. He made sure we were aware of all the services and extras that could come with the sofas, but without making us feel pushed into buying anythin... See more
Company replied
Company details
- #13 of 396 best companies in Home Furniture Shop
- #2 of 55 best companies in Furniture Accessories
- #12 of 241 best companies in Homewares Shop
- #5 of 113 best companies in Living room shop
- #5 of 93 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
114-116 Southampton Road, SP1 2LE, Salisbury, United Kingdom
- 0333 999 9507
4.8
Excellent
2k reviews
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We had a lovely experience with Mark at…
We had a lovely experience with Mark at Salisbury DFS. He was very helpful & didn’t pressure us into buying anything we didn’t want to. He was very knowledgeable too. Highly recommend.
20 June 2026
Reply from DFS Furniture - Salisbury
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
The staff were friendly.
The staff were friendly, helpful, and took the time to answer all of our questions without any pressure. The whole process was smooth and professional, and we were very happy with the service we received. A positive experience overall and I would happily recommend DFS Salisbury.
19 June 2026
Reply from DFS Furniture - Salisbury
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
I was supported and given a wide range…
I was supported and given a wide range of choices to choose and an ample time to make a decision which was fantastic. Thank you Tito for your professionalism.
8 June 2026
Reply from DFS Furniture - Salisbury
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Very polite and efficient staff member
Very polite and efficient staff member, they were very busy and we had to wait for a little while but once seen we completed our transaction smoothly and quickly.
13 June 2026
Reply from DFS Furniture - Salisbury
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Great Service
She was very helpful and friendly. Knew her informations and not pushing sale at all.
17 June 2026
Reply from DFS Furniture - Salisbury
Hello,
Thank you for your great feedback.
Kind regards
Holly M
DFS Customer Support
Charlotte
The staff member Charlotte was very helpful she was very informative and answered all my questions .
Charlotte was very helpful and made the whole transaction very easy .
16 June 2026
Unprompted review
Reply from DFS Furniture - Salisbury
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards
Vanessa
DFS Customer Support
Great staff and I got what I needed very professional my second purchase from D.F.S in the past 2 years
Friendly and professional at an affordable price on order so I am looking forward to receiving my purchase 🙂
13 June 2026
Reply from DFS Furniture - Salisbury
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Easy to deal with and very…
Easy to deal with and very understanding when my wife changed her mind 56 times! 🙄
13 June 2026
Reply from DFS Furniture - Salisbury
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
The Sales person was superb
The Sales person was superb and he could not have done more for us, he made it an easy visit, we called a second time about 2 hours later after our first we made sure the sofa bed would fit in our room.
10 June 2026
Reply from DFS Furniture - Salisbury
Hello John,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Good & Friendly service make all…
Good & Friendly service make all staff.Iam happy to buy furniture in a dfs Salisbury…….
8 June 2026
Reply from DFS Furniture - Salisbury
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Customer service in store was…excellent
Customer service in store was excellent, everything explained, finance explained , going to be very pleased when settee arrives
2 June 2026
Reply from DFS Furniture - Salisbury
Good Afternoon,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Salisbury
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Salisbury
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Staff Ben was so helpful and customer…
Staff Ben was so helpful and customer service was excellent
7 June 2026
Reply from DFS Furniture - Salisbury
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Salisbury
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
The 2 guys were very helpful
The 2 guys were very helpful, not at all pushy, very pleased with the purchase of my sofa. Would recommend this store to friends.
6 June 2026
Reply from DFS Furniture - Salisbury
Hello,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Staff members extremely helpful
Easy to understand ordering and delivery process.
Good interest free option.
26 May 2026
Reply from DFS Furniture - Salisbury
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Very helpful polite and knowledgeable…
Very helpful polite and knowledgeable the staff made you comfortable
25 May 2026
Reply from DFS Furniture - Salisbury
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
I went to hedge end first to look at…
I went to hedge end first to look at the sofa I wanted as Salisbury didn’t stock it ,the chap that dealt with me at hedge end was very helpful not pushy gave me the information I needed,I then went to Salisbury and ordered my sofa ,the chap who served me was vey good I felt very relaxed and happy with everything
1 June 2026
Reply from DFS Furniture - Salisbury
Hello Susan,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
We were given time to walk round the…
We were given time to walk round the store unhurried. I asked the Staff about the item we wanted and then were told that what we needed was in a certain part of the store and were left to try and discuss between in private. Once chose, we engaged with the sales staff who were courteous throughout answering the questions we had. There were no pushy sales tactics. On deciding to purchase all the options were discussed and we were given all the information neeeed to make an informed choice
31 May 2026
Reply from DFS Furniture - Salisbury
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
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