The staff member who sold me my furniture was so helpful providing the information I needed Would recommend the DFS and can’t wait to get my new furniture The shop was presented lovely and the gen... See more
Company replied
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Have purchased sofa before and was pleased with it so this time around am expecting the same service so far Happy but we will wait till new sofa arrives
Store assistant spent time with me and answered lots of questions with patience and courtesy. Offered own thoughts and made the process of selecting a sofa bed much easier than it would otherwise have... See more
Company replied
Me and my partner just purchased our new sofa with the help from Benny (we believe that's his name). He was helpful, informative and eager to get us the best deal possible.
Company replied
Company details
- #14 of 396 best companies in Home Furniture Shop
- #2 of 55 best companies in Furniture Accessories
- #12 of 242 best companies in Homewares Shop
- #5 of 113 best companies in Living room shop
- #6 of 93 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
114-116 Southampton Road, SP1 2LE, Salisbury, United Kingdom
- 0333 999 9507
4.9
Excellent
2k reviews
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Reply from DFS Furniture - Salisbury
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
From start to finish the whole…
From start to finish the whole experience was an enjoyable one the sales colleague was very knowledgeable of all the furniture and the all the accessories and add ons to accompany them was a great experience and would whole heartily recommend the Salisbury branch to any of my family and friends Thank You
21 June 2026
Reply from DFS Furniture - Salisbury
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
The staff were very helpful efficient…
The staff were very helpful efficient and polite and made buying our furniture so easy.
20 June 2026
Reply from DFS Furniture - Salisbury
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Wonderful
It was amazing we walked into store and no one came running out to hound us. They allowed us to browse. We sat on a sofa and Mark explained more about it, but we then changed our minds and found a much comfier sofa that we loved. I item was brought and the customer service from mark and the manager was amazing.
Thank you very much
20 June 2026
Reply from DFS Furniture - Salisbury
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
We had a lovely experience with Mark at…
We had a lovely experience with Mark at Salisbury DFS. He was very helpful & didn’t pressure us into buying anything we didn’t want to. He was very knowledgeable too. Highly recommend.
20 June 2026
Reply from DFS Furniture - Salisbury
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
The staff were friendly.
The staff were friendly, helpful, and took the time to answer all of our questions without any pressure. The whole process was smooth and professional, and we were very happy with the service we received. A positive experience overall and I would happily recommend DFS Salisbury.
19 June 2026
Reply from DFS Furniture - Salisbury
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
I was supported and given a wide range…
I was supported and given a wide range of choices to choose and an ample time to make a decision which was fantastic. Thank you Tito for your professionalism.
8 June 2026
Reply from DFS Furniture - Salisbury
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Very polite and efficient staff member
Very polite and efficient staff member, they were very busy and we had to wait for a little while but once seen we completed our transaction smoothly and quickly.
13 June 2026
Reply from DFS Furniture - Salisbury
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Great Service
She was very helpful and friendly. Knew her informations and not pushing sale at all.
17 June 2026
Reply from DFS Furniture - Salisbury
Hello,
Thank you for your great feedback.
Kind regards
Holly M
DFS Customer Support
Charlotte
The staff member Charlotte was very helpful she was very informative and answered all my questions .
Charlotte was very helpful and made the whole transaction very easy .
16 June 2026
Unprompted review
Reply from DFS Furniture - Salisbury
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards
Vanessa
DFS Customer Support
Great staff and I got what I needed very professional my second purchase from D.F.S in the past 2 years
Friendly and professional at an affordable price on order so I am looking forward to receiving my purchase 🙂
13 June 2026
Reply from DFS Furniture - Salisbury
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Easy to deal with and very…
Easy to deal with and very understanding when my wife changed her mind 56 times! 🙄
13 June 2026
Reply from DFS Furniture - Salisbury
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
The Sales person was superb
The Sales person was superb and he could not have done more for us, he made it an easy visit, we called a second time about 2 hours later after our first we made sure the sofa bed would fit in our room.
10 June 2026
Reply from DFS Furniture - Salisbury
Hello John,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Good & Friendly service make all…
Good & Friendly service make all staff.Iam happy to buy furniture in a dfs Salisbury…….
8 June 2026
Reply from DFS Furniture - Salisbury
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Customer service in store was…excellent
Customer service in store was excellent, everything explained, finance explained , going to be very pleased when settee arrives
2 June 2026
Reply from DFS Furniture - Salisbury
Good Afternoon,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Salisbury
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Salisbury
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Staff Ben was so helpful and customer…
Staff Ben was so helpful and customer service was excellent
7 June 2026
Reply from DFS Furniture - Salisbury
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Salisbury
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
The 2 guys were very helpful
The 2 guys were very helpful, not at all pushy, very pleased with the purchase of my sofa. Would recommend this store to friends.
6 June 2026
Reply from DFS Furniture - Salisbury
Hello,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
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