The staff are knowledgeable and friendly, but leave you to look round rather than pushing you to buy. When we did find the sofa we wanted they were able to answer any questions we had. The customer... See more
Company replied
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See what reviewers are saying
Andy was fantastic, helped us from start to finish and made the entire process considerably easier. Very patient with us with all our questions and was knowledgable in the questions we asked. Thank yo... See more
Company replied
Friendly, approachable staff member, he even remembered us from our previous visits to the store. Very helpful and gave good advice.
Company replied
I visited the DFs Store in Sheffield near Sheffield train station. With a friend not really thinking about buying anything yesterday 8th August and we were left to look around ourself and David... See more
Company replied
Company details
- #13 of 394 best companies in Home Furniture Shop
- #2 of 56 best companies in Furniture Accessories
- #12 of 244 best companies in Homewares Shop
- #5 of 113 best companies in Living room shop
- #5 of 93 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Fornham Street, S2 4AL, Sheffield, United Kingdom
- 0333 999 9835
4.9
Excellent
3k reviews
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Reply from DFS Furniture - Sheffield
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Excellent staff who were friendly
Excellent staff who were friendly, knowledgable, and not pushy at all. Thanks to Gabby for helping me pick a great sofa at a great price
3 April 2026
Reply from DFS Furniture - Sheffield
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Lorraine A
DFS Central Customer Support
Reply from DFS Furniture - Sheffield
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Staff were helpful and not pushy
Staff were helpful and not pushy. Left us to decide before returning to complete the sale.
3 April 2026
Reply from DFS Furniture - Sheffield
Hello,
Thank you for sharing your great review with us.
Kind regards,
Holly M
DFS Customer Support
Excellent service
Excellent service, with purchasing buying options, including interest free credit fully explained.
2 April 2026
Reply from DFS Furniture - Sheffield
Good morning,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Sheffield
Good Afternoon,
Amazing 5* review, thanks for sharing!
Kind Regards,
Lorraine A
DFS Central Customer Support
Visited 3 times all together
Visited 3 times all together , each time staff member extremely helpful and friendly
30 March 2026
Reply from DFS Furniture - Sheffield
Good morning Diane,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
The lady who assisted us was extremely…
The lady who assisted us was extremely kind and helpful (Jenny)
29 March 2026
Reply from DFS Furniture - Sheffield
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Sheffield
Hello,
Thank you for your positive review.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Sheffield
Good morning,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Reply from DFS Furniture - Sheffield
Good morning Cheryl,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lia
DFS Customer Support
Chloe was really great
Chloe was really helpful and easy to deal with. There was no pressure and she helped in as many ways as possible to make the process as simple as possible. Her customer service was excellent
28 March 2026
Reply from DFS Furniture - Sheffield
Good morning Paul,
Thanks for your lovely feedback, we’re glad to hear Chloe met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Staff were very helpful.
21 March 2026
Reply from DFS Furniture - Sheffield
Good morning Laurence,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Very welcoming polite and had good…
Very welcoming polite and had good knowledge of the products we went to buy very helpful .
21 March 2026
Reply from DFS Furniture - Sheffield
Good afternoon Geraldine,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Exalent service
25 March 2026
Reply from DFS Furniture - Sheffield
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Reply from DFS Furniture - Sheffield
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Excellent service from Gabrielle
Excellent service from Gabrielle, she came to use to offer the support and she was more then happy to answer all questions, the purchase of our new sofa bed was nice and easy as we was explained all the meters.
22 March 2026
Reply from DFS Furniture - Sheffield
Good morning Urszula,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Gabrielle.
Kind regards,
Lia
DFS Customer Support
Right sofa, right price, great customer service
Went in for one sofa and ended up buying a different one after trying several. Chloe was great and very patient with us, lovely to deal with and gave us some good tips.
Bought from here before and never had an issue, hopefully we will have the same experience once we get our new sofa.
22 March 2026
Reply from DFS Furniture - Sheffield
Good morning Miss Nixon,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Chloe was very good and knowledgeable…
Chloe was very good and knowledgeable on the products. Excellent service all round
21 March 2026
Reply from DFS Furniture - Sheffield
Hello,
Thank you for sharing your lovely review with us.
Kind regards
Holly M
DFS Customer Support
Good explanation
The lady that attended to us took time to explain to us about different materials and how the order process till delivery works.
18 March 2026
Reply from DFS Furniture - Sheffield
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
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