DFS Furniture - Sheffield Reviews 

2,623
TrustScore 5 out of 5

4.9

Fornham Street, S2 4AL Sheffield, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Andy was fantastic, helped us from start to finish and made the entire process considerably easier. Very patient with us with all our questions and was knowledgable in the questions we asked. Thank yo... See more

Company replied

Rated 5 out of 5 stars

The staff are knowledgeable and friendly, but leave you to look round rather than pushing you to buy. When we did find the sofa we wanted they were able to answer any questions we had. The customer... See more

Company replied

Rated 5 out of 5 stars

I visited the DFs Store in Sheffield near Sheffield train station. With a friend not really thinking about buying anything yesterday 8th August and we were left to look around ourself and David... See more

Company replied

Rated 5 out of 5 stars

Flo has been incredible and very helpful towards our purchase. He gave us ideas and advice which we found beneficial.

Company replied


Company details

  1. #14 of 397 best companies in Home Furniture Shop
  2. #2 of 55 best companies in Furniture Accessories
  3. #12 of 242 best companies in Homewares Shop
  4. #5 of 113 best companies in Living room shop
  5. #6 of 93 best companies in Sofa store
  6. #2 of 25 best companies in Upholstery shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

3k reviews

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4.9

All reviews

(2,623)

96,947 reviews in the last 12 months

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Rated 5 out of 5 stars

No pressure when looking around but…

No pressure when looking around but there when you needed help.

2 April 2026
DFS Furniture - Sheffield logo

Reply from DFS Furniture - Sheffield

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

We were looked after by a lady called…

We were looked after by a lady called jenny she was really attentive and friendly she helped with all our enquiries and helped us with everything can't wait now for our suite to be delivered

10 April 2026
DFS Furniture - Sheffield logo

Reply from DFS Furniture - Sheffield

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Staff were lovely and gave us time and…

Staff were lovely and gave us time and space to look around. They were very knowledgable too and gave us confidence to buy

9 April 2026
DFS Furniture - Sheffield logo

Reply from DFS Furniture - Sheffield

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting DFS. 😊

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Samantha was lovely through out the…

Samantha was lovely through out the whole experience, she catered to our needs of what we wanted

9 April 2026
DFS Furniture - Sheffield logo

Reply from DFS Furniture - Sheffield

Good Afternoon,

We really appreciate you taking the time to give us a 5* rating, thank you very much!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Fab salesman- very helpful

Fab salesman- very helpful

9 April 2026
DFS Furniture - Sheffield logo

Reply from DFS Furniture - Sheffield

Good afternoon Mrs Greensides,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards

Lia
DFS Customer Support

Rated 5 out of 5 stars

Good showroom

Good showroom. Attentive and pleasant staff

8 April 2026
DFS Furniture - Sheffield logo

Reply from DFS Furniture - Sheffield

Hello,

Thank you for your 5 star review.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

My experience was very easy and no…

My experience was very easy and no pressure to buy. We was allowed to view all the sofas without being hassled. Once we had seen a sofa we liked we approached a sales advisor called Kirsty, she answered all our questions and guided us through the sale with ease. She made the whole experience very relaxed and I would highly recommend the store and her to anyone.

7 April 2026
DFS Furniture - Sheffield logo

Reply from DFS Furniture - Sheffield

Good afternoon Kris,

Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

comfy chic

great choice, unbeatable prices, Jenny was very helpful, with no pressure sales

6 April 2026
DFS Furniture - Sheffield logo

Reply from DFS Furniture - Sheffield

Hello,

Thank you for your positive feedback.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Kev was fab

Kev was fab! Made everything easy and straightforward 😊

6 April 2026
DFS Furniture - Sheffield logo

Reply from DFS Furniture - Sheffield

Good morning Ange,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Really helpful staff

Really helpful staff

30 March 2026
DFS Furniture - Sheffield logo

Reply from DFS Furniture - Sheffield

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Staff was helpful

Staff was helpful, not pushy. Let us make our decision in our own time.

4 April 2026
DFS Furniture - Sheffield logo

Reply from DFS Furniture - Sheffield

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Great service

Great service! 100% recommend DFS

28 March 2026
DFS Furniture - Sheffield logo

Reply from DFS Furniture - Sheffield

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

Great customer service from the team here.

I bought a lovely sofa suite from David and the team here last week. I wanted something straight away, so they showed me what stock was for immediate purchase. I am happy with my choice, and every interaction with the team has been friendly, helpful and sensitive to my needs. I moved out of a furnished house and into an unfurnished, so I needed to buy everything in a hurry, I wish all the other purchases were as straight forward! Thanks guys.

25 March 2026
DFS Furniture - Sheffield logo

Reply from DFS Furniture - Sheffield

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

Excellent service

Excellent service

27 March 2026
DFS Furniture - Sheffield logo

Reply from DFS Furniture - Sheffield

Good Morning,

Great review, thanks for sharing!

Kind Regards

Lorraine A
DFS Central Customer Support

Rated 5 out of 5 stars

Excellent staff who were friendly

Excellent staff who were friendly, knowledgable, and not pushy at all. Thanks to Gabby for helping me pick a great sofa at a great price

3 April 2026
DFS Furniture - Sheffield logo

Reply from DFS Furniture - Sheffield

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.

Kind Regards,

Lorraine A
DFS Central Customer Support

Rated 5 out of 5 stars

Brilliant experience and Peter was…

Brilliant experience and Peter was great.

3 April 2026
DFS Furniture - Sheffield logo

Reply from DFS Furniture - Sheffield

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Staff were helpful and not pushy

Staff were helpful and not pushy. Left us to decide before returning to complete the sale.

3 April 2026
DFS Furniture - Sheffield logo

Reply from DFS Furniture - Sheffield

Hello,

Thank you for sharing your great review with us.

Kind regards,
Holly M
DFS Customer Support

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