BRILLIANT Natalie ( Sidcup branch)was amazing and very helpful with our order. She went through all our options on colours, patterns, style etc. She was very knowledgeable on the products in the sto... See more
Company replied
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BRILLIANT Natalie ( Sidcup branch)was amazing and very helpful with our order. She went through all our options on colours, patterns, style etc. She was very knowledgeable on the products in the sto... See more
Company replied
On Saturday 8th August we went to DFS in Sidcup and we're dealt with by Sana. She was extremely knowledgeable, professional, friendly and personable and made us feel completely relaxed. All our quest... See more
Company replied
My wife and I were attended by a smiling, bright, intelligent, and knowledgeable young lady by the name of Mrs Sana Khan. She was terrifically helpful and patient with what proved to be a difficu... See more
Company replied
Helen made the whole purchasing experience very relaxing. Having purchased from DFS seventeen years ago I knew the quality was good and Helen advised me on what was available and then left me to mu... See more
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Sidcup By Pass Road, Crittals Corner Road, DA14 6LX, Sidcup, United Kingdom
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Very friendly and knowledgeable sales representative - just waiting for delivery

Reply from DFS Furniture - Sidcup
Staff was amazing! He really helped us decide and also addressed all our questions. We loved the design

Reply from DFS Furniture - Sidcup
First purchase at DFS and very pleased with the excellent service I received from Joe, he was really helpful. He was so informative. I gave the measurements of the space I had and the style I was after, he then showed me a number of sofas that suited my requirements.
DFS Sidcup have such a huge selection and lots of different varieties on show.
I have bought from other stores over the last 30 years and none compare to DFS.
Excellent! I highly recommend.
Lovely coffee too 😊

Reply from DFS Furniture - Sidcup
Very knowledgeable and helpful staff more than just a salesperson very caring and kind.

Reply from DFS Furniture - Sidcup
Joe at the Sidcup branch was so helpful, so happy with the sofa we got. Was with my mum who is going to go back and get one because of him.

Reply from DFS Furniture - Sidcup
From our first meeting up to ordering we received a first class customer service.

Reply from DFS Furniture - Sidcup
Good leather corner setee came in 12 weeks delivery went great and they put it in the right place and were very proffesionals

Reply from DFS Furniture - Sidcup
Very welcoming but unobtrusive staff. Plenty of options and clear help and explanation of products and services.
Very relaxed and non-pushy sales environment.
Many thanks

Reply from DFS Furniture - Sidcup
A member of staff named Helen was really nice and helpful explained everything we needed to know then let us make our choices without any pressure also just really friendly and chatty .Helen sounded like she had a lot of experience and gave us her honest opinion. Really nice lady and would highly recommend Sidcup store

Reply from DFS Furniture - Sidcup

Reply from DFS Furniture - Sidcup
The salesman was very helpful and friendly and didn’t pressure me to buy

Reply from DFS Furniture - Sidcup
Picked out our sofa in 5 mins and staff were friendly and helpful

Reply from DFS Furniture - Sidcup

Reply from DFS Furniture - Sidcup
I cannot recommend Tammy enough what a great experience we had buying our sofa… He took all our needs into account and we ended up with our dream set up. Thank you Tammy for all your help.

Reply from DFS Furniture - Sidcup
We were served by Belle and she was brilliant. Very friendly, not a pushy sales person. Belle was knowledgeable, she helped with advice on fabrics and leather to help us make our decision.

Reply from DFS Furniture - Sidcup
Came in twice was helped by the same assistant Helen she remembered us from the previous visit. Very helpful and understood our needs. Couldn’t ask for more.

Reply from DFS Furniture - Sidcup
Excellent! Sidcup branch give a brilliant service..staff member Kay who served us was so helpful and efficient. Received our sofas with no issues.super fast delivery!.

Reply from DFS Furniture - Sidcup
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