DFS Furniture - Sidcup Reviews 

Joe at the Sidcup branch was so helpful, so happy with the sofa we got. Was with my mum who is going to go back and get one because of him.

From our first meeting up to ordering we received a first class customer service.

Good leather corner setee came in 12 weeks delivery went great and they put it in the right place and were very proffesionals

Very welcoming but unobtrusive staff. Plenty of options and clear help and explanation of products and services.
Very relaxed and non-pushy sales environment.
Many thanks

A member of staff named Helen was really nice and helpful explained everything we needed to know then let us make our choices without any pressure also just really friendly and chatty .Helen sounded like she had a lot of experience and gave us her honest opinion. Really nice lady and would highly recommend Sidcup store

Everything worked as it should. Ordering was easy.

The salesman was very helpful and friendly and didn’t pressure me to buy

Picked out our sofa in 5 mins and staff were friendly and helpful

Great customer service, knowledgeable and helpful staff

I cannot recommend Tammy enough what a great experience we had buying our sofa… He took all our needs into account and we ended up with our dream set up. Thank you Tammy for all your help.

We were served by Belle and she was brilliant. Very friendly, not a pushy sales person. Belle was knowledgeable, she helped with advice on fabrics and leather to help us make our decision.

Came in twice was helped by the same assistant Helen she remembered us from the previous visit. Very helpful and understood our needs. Couldn’t ask for more.

Excellent! Sidcup branch give a brilliant service..staff member Kay who served us was so helpful and efficient. Received our sofas with no issues.super fast delivery!.

Excellent service

Excellent service at Sidcup store today Brought 4 dining chairs and we was given a reduced delivery charge for only £20 We even got a free £20 scatter cushion fabric to our choice and no delivery charge

Knowledgable sales assistant. Very polite and friendly.

We arrived to a warm welcome and were allowed to wander round without salespeople breathing down our necks. One came and asked if he could help and we asked where the recliner chairs were which he showed us and said he would be on hand if we needed any further help

I would like to commend Temi at the DFS Sidcup branch for the excellent service provided during our recent visit. Temi assisted us with both a new order and an existing order, taking the time to address our concerns professionally and efficiently.
We had previously been disappointed with the customer service we received regarding an earlier order, which left us feeling frustrated. However, Temi completely changed our experience. They listened carefully, showed genuine understanding, and went above and beyond to help resolve issues while ensuring our new purchase process went smoothly.
Temi was knowledgeable, patient, and proactive throughout, making us feel valued as customers. Their exceptional customer service restored our confidence in DFS, and we left the Sidcup branch feeling reassured and appreciated.
Thank you, Temi, for turning a disappointing situation into such a positive experience. DFS is fortunate to have a team member who demonstrates such a high standard of customer care.