DFS Furniture - Slough Reviews 

5,260
TrustScore 5 out of 5

4.8

Twinches Ln, Slough Retail Park, SL1 5AL Slough, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Was looking for a small sofa and tried many stores in Slough. Went into DFS first and saw the sofa we eventually bought. The store assistant, Sky, came over to us and was immediately friendly and made... See more

Company replied

Rated 5 out of 5 stars

They were in great in the Slough store, we visited a few sofa shops over the past few days and every single one we were hounded by sales people who didn’t give us the space or time to look around. But... See more

Company replied

Rated 5 out of 5 stars

Ahmed was very helpful, talked us through everything we needed to know, explained all the delivery options and made sure we were happy with everything. A very friendly young man and not pushy. We had... See more

Company replied

Rated 5 out of 5 stars

We had an amazing experience at Dfs. The staff was so helpful and supportive specially the man that helped us Ahmed Malik. He was extremely patient and supported us throughout the process of the buyi... See more

Company replied


Company details

  1. #13 of 395 best companies in Home Furniture Shop
  2. #2 of 56 best companies in Furniture Accessories
  3. #12 of 245 best companies in Homewares Shop
  4. #5 of 114 best companies in Living room shop
  5. #5 of 93 best companies in Sofa store
  6. #2 of 25 best companies in Upholstery shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

  • Twinches Ln, Slough Retail Park, SL1 5AL, Slough, United Kingdom

  • 0333 999 9785

4.8

Excellent

TrustScore 5 out of 5

5k reviews

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4.8

All reviews

(5,260)

97,875 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Ahmed was great

Ahmed was great. Very helpful and knowledgeable about DFS furniture. He helped us from start to finish on choosing a dinning set

14 June 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

The salesman was amazing

The salesman was amazing - left us alone at first to have a good look around and only came over when we needed help and to answer questions. Really took his time with us, no rush and no pressure - a really excellent experience - he was really helpful and very knowledgeable on all aspects of the products and process.

11 June 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

I recently purchased a DFS sofa and am…

I recently purchased a DFS sofa and am very pleased with both the quality of the product and the overall experience. The sofa is comfortable, stylish, and well-made, making it a great addition to my home.

I would also like to thank JK for providing excellent customer service throughout the process. JK was friendly, professional, and very helpful, ensuring that all my questions were answered and that everything went smoothly from purchase to delivery.

Overall, I am extremely satisfied with my DFS experience and would highly recommend both the furniture and the outstanding customer service provided by JK.

10 June 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

Friendly helpful staff

Friendly helpful staff. All round nice experience

9 June 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello Daniel,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Good choice

Good choice
Friendly staff

9 June 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello Max,

Great review, thanks for sharing!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Great

Great fast service

31 May 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

Thank you for your 5 star review.

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Muhammad was very informative great…

Muhammad was very informative great knowledge and took time with us.

7 June 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

Thank you for your positive feedback.

Kind Regards,
Holly M
DFS Customer Support

Rated 3 out of 5 stars

Website problem. We only went into showroom to order…

We only went into showroom to order sofas as the website wouldn't allow us to order the combination needed. Showroom staff had no problem ordering what we needed, once she listened to what we were saying rather than talking continually.

30 May 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

Thank you so much for taking the time to give us a rating and to share the experience with others. It is much appreciated and apologies for any issues with the website.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Fantastic sofas, brilliant service & great value

I recently visited DFS Slough looking for a new sofa, and from the moment I walked in, the experience was first class – all thanks to Faisal. He was warm, welcoming and never pushy, which made looking around so much easier. He took the time to understand exactly what style, size and comfort level we were after, and showed us options that perfectly fitted our home and budget.

The quality of the sofas is excellent – sturdy frames, high‑grade fabrics and cushions that keep their shape, not just soft for a few weeks. You can really tell they’re built to last. What impressed me most was the pricing: Faisal went through all the current discounts and offers, and managed to secure us a great deal with significant savings compared to the ticket price. We ended up paying far less than we expected, without cutting any corners on quality.

Every question we had – about delivery times, fabric care or customisation – was answered clearly and honestly. Even after we placed the order, Faisal kept us updated and checked in to make sure everything was running smoothly. That level of personal service is rare these days and it made the whole process stress‑free.

Delivery was on schedule, the team were careful getting it into place, and the sofa looks even better in our living room than it did in the showroom. If you’re shopping at DFS Slough, make sure you speak to Faisal – he knows the products inside out, works hard to get you the best price, and treats you like a valued customer from start to finish.

Highly recommended – great products, even better service, and genuine savings you can trust.

30 May 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Friendly staff member

Friendly staff member, and excellent sales experience, I loved the fact that I was left to browse until I had chosen a sofa that I liked myself, most shops sales staff pounce as soon as you walk through the door, so I found it relaxing and I was able to take my time and have a good look around with my husband.

6 June 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Alan was so lovely and frondly and took…

Alan was so lovely and frondly and took the time to get to know us and what we wanted which made purchasing soo easy

6 June 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Level of Service next to none

Level of Service next to none
Knowledge of products
Ease of communication
Authenticity
Those are just some words ond phrases that I will use to describe our experience today with Allan.

6 June 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello Laurice,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Everything was handled professionally

Everything was handled professionally, the staff were very friendly and helpful, especially our salesman Alan.

3 June 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Customer service

Tanya was exceptional. Took the time to discuss everything to me and my dad. Very patient and thorough.

1 June 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Ahmed was welcoming he showed me a lot…

Ahmed was welcoming he showed me a lot of options he took note of what I was looking for without rushing me.

31 May 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Great experience

Great experience. Gentleman that helped us purchase the corner sofa was informative and very polite.

30 May 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Good Afternoon,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

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