DFS Furniture - Slough Reviews 

5,244
TrustScore 5 out of 5

4.8

Twinches Ln, Slough Retail Park, SL1 5AL Slough, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Ahmed was very helpful, talked us through everything we needed to know, explained all the delivery options and made sure we were happy with everything. A very friendly young man and not pushy. We had... See more

Company replied

Rated 5 out of 5 stars

We had an amazing experience at Dfs. The staff was so helpful and supportive specially the man that helped us Ahmed Malik. He was extremely patient and supported us throughout the process of the buyi... See more

Company replied

Rated 5 out of 5 stars

Ahmed was great they were knowledgable and had taken the extra steps to find out information. Additionally they was polite, well mannered, good listening what made the whole experience feel natural... See more

Company replied

Rated 5 out of 5 stars

Sales representative name was Tanya from DFS very very efficient very thorough explaining everything else with regards to the sofa the after-care how to puff up the sofa cushions and with regards to t... See more

Company replied


Company details

  1. #13 of 397 best companies in Home Furniture Shop
  2. #2 of 55 best companies in Furniture Accessories
  3. #12 of 239 best companies in Homewares Shop
  4. #5 of 113 best companies in Living room shop
  5. #5 of 93 best companies in Sofa store
  6. #2 of 25 best companies in Upholstery shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

  • Twinches Ln, Slough Retail Park, SL1 5AL, Slough, United Kingdom

  • 0333 999 9785

4.8

Excellent

TrustScore 5 out of 5

5k reviews

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4.8

All reviews

(5,244)

95,883 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We had an amazing experience at Dfs

We had an amazing experience at Dfs. The staff was so helpful and supportive specially the man that helped us Ahmed Malik. He was extremely patient and supported us throughout the process of the buying the sofa
Highly recommended!!!

12 August 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Great customer service by Marlon

Great customer service by Marlon

12 August 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

Thanks for the 5 stars! It's much appreciated

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

It was a great experience our sales…

It was a great experience our sales person was excellent and made it such an easy and pleasant experience. Had great product knowledge and was able to blend his experience with our needs

11 August 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello Dwayne,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Helpful and knowledgeable staff.

Helpful and knowledgeable staff.
Great customer service.

11 August 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello Maria,

Amazing review, we really appreciate it!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Good experience

Good experience, friendly informative member of staff

11 August 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Great helpful service

Great helpful service

10 August 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Very helpful friendly and explained…

Very helpful friendly and explained everything we need to no

10 August 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

Amazing experience and knowledge

Amazing experience and knowledge - couldn't be happier!

8 August 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Good Afternoon,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Very pleasant and professional staff-…

Very pleasant and professional staff- well done everyone

2 August 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

Alan was really helpful

Alan was really helpful. He put the order in quick and easy. Highly recommend.

7 August 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

Ahmed was very helpful

Ahmed was very helpful, talked us through everything we needed to know, explained all the delivery options and made sure we were happy with everything. A very friendly young man and not pushy. We had been into the store previously and made a decision on what we wanted, he doubled checked all our measurements and made sure that we understood what the options would be should the sofa not fit, (removing arms etc).

9 August 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine E DFS Customer Support

Rated 5 out of 5 stars

Marlon was super helpful

Marlon was super helpful. Stayed over his time. A genuinely helpful guy. Not pushy.. gentle questions to ensure I made the right choice..

8 August 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

The member of staff we had was very…kind and helpful

The member of staff we had was very helpful and honest. Helped us choose the best sofa for us.

8 August 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

Rated 5 out of 5 stars

Sales representative name was Tanya…

Sales representative name was Tanya from DFS very very efficient very thorough explaining everything else with regards to the sofa the after-care how to puff up the sofa cushions and with regards to the finance. Very very pleased would always buy from her again if we were to buy another sofa in the near future.

8 August 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

So helpful and knowledgeable.

Very helpful staff. Very knowledgeable on furniture and explained ordering, care package and delivery process Very clearly.

8 August 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

We have received great experience as…

We have received great experience as the assistant was very patient and put lots of efforts to make us feel comfortable.

8 August 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

Ask for Ahmed

Ahmed was great they were knowledgable and had taken the extra steps to find out information.
Additionally they was polite, well mannered, good listening what made the whole experience feel natural and not forced.

8 August 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello Josh,

Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Lovely experience

Lovely experience, Skye was very patient, attentive and helpful, we didn’t feel pressured or rushed into making a decision

7 August 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello Ann,

Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Alan was very helpful and explained…

Alan was very helpful and explained everything twice to make sure everything was in order. Really welcoming and explained about care of the sofas purchased. Very happy with the experience in store.

7 August 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine E
DFS Customer Support

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