DFS Furniture - Slough Reviews 5,156

Really top service from Mo. Fantastic guy

The young lady that served me was vey informed on the product I was interested in ,had great knowledge of what she was selling me and was very pleasant to deal with

Alan was very informative and helpful, he had previously offered to help with anything we needed. We had only gone in to buy a bed, then we spotted a nice sofa x2 as me and my wife was discussing if the sofa's would fit in our home or even make it through the doorways, he overheard this, and, politely interjected to solve all our puzzles. And helped us purchase two new sofas as well as a new bed base and mattress. What a legend, such a friendly Guy, so knowledgeable, not pushy ..and a fellow Biker! Cheers Alan!!

The Sales Team provide great knowledge and experience of their products. Amazing, friendly and very helpful. Great Customer Service.

Ahmed who initially greeted us in the store was very welcoming and polite, he was very helpful and checked later on to see how we were getting on, he showed us different options and was very knowledgeable.

Purchased the sofa from the store made life really easy as we knew we wanted. had to wait several months to receive the sofa which is not an issue I gave away my old sofa and then once these guys came to drop it off they’re really helpful. However when they were installing the sofa they found out the sofa on the electronic one with the console thing had a faulty headrest they couldn’t fit the headrest on so what they had to do was mess around with bending the bars, etc try to get it working. I was told that somebody will contact me within 72 hours to arrange a replacement or replace the hinges or do something and also the manager Slough store will give me a call guess what? Nothing has happened why doesn’t that surprise me especially when you’ve taken a lot of money from me and give such great service by not bothering to contact a paying customer honestly it’s a joke now I have a sofa that has been tampered with and personally I should have rejected which I really was going to do but I thought let me be the bigger person. Still waiting

Excellent customer service from staff

We had a fantastic experience at DFS. Faisal provided outstanding customer service and was more than happy to help us every step of the way with our order. He made us feel genuinely welcome and valued as customers.
The interest-free finance option is also a great benefit offered by the company, making it easier to purchase with confidence. We are very happy with our experience and would definitely recommend DFS to others.

Tanya was very helpful from start to finish

Gentleman was very helpful and friendly, answered all our questions .

We had a great experience at DFS. The members of staff were very friendly and helpful at the Slough store.

We had a fantastic experience at DFS thanks to Marlon. As first-time sofa buyers, we had lots of questions and weren’t completely sure what we were looking for, but Marlon was incredibly patient, knowledgeable, and helpful throughout the whole process. He took the time to explain all of our options without any pressure, making the experience enjoyable and stress-free. His friendly approach and excellent customer service gave us the confidence to choose the perfect sofa for our new home. Thank you, Marlon, for making such an important purchase such a positive experience!

Lovely customer service provided by Tania in the Slough branch. Very knowledgeable and helpful.

Quick and efficient service. Very friendly staff.

It was very helpful man he showed me a lot deferent sofas.

Polite members of staff and very helpful
As long as delivery no issue can’t fault my experience

Excellent service, and salesman very helpful..I think his name was Darian, he was very pleasant and professional..

Ahmed was great. Very helpful and knowledgeable about DFS furniture. He helped us from start to finish on choosing a dinning set

The salesman was amazing - left us alone at first to have a good look around and only came over when we needed help and to answer questions. Really took his time with us, no rush and no pressure - a really excellent experience - he was really helpful and very knowledgeable on all aspects of the products and process.