DFS Furniture - Slough Reviews 

5,262
TrustScore 5 out of 5

4.8

Twinches Ln, Slough Retail Park, SL1 5AL Slough, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Was looking for a small sofa and tried many stores in Slough. Went into DFS first and saw the sofa we eventually bought. The store assistant, Sky, came over to us and was immediately friendly and made... See more

Company replied

Rated 5 out of 5 stars

Being greeted when walking into the showroom then left to have a look round Very helpful when we decided what we wanted answered any questions that we asked No stress relaxing atmosphere

Company replied

Rated 5 out of 5 stars

They were in great in the Slough store, we visited a few sofa shops over the past few days and every single one we were hounded by sales people who didn’t give us the space or time to look around. But... See more

Company replied

Rated 5 out of 5 stars

Ahmed was very helpful, talked us through everything we needed to know, explained all the delivery options and made sure we were happy with everything. A very friendly young man and not pushy. We had... See more

Company replied


Company details

  1. #13 of 395 best companies in Home Furniture Shop
  2. #2 of 56 best companies in Furniture Accessories
  3. #11 of 244 best companies in Homewares Shop
  4. #5 of 114 best companies in Living room shop
  5. #5 of 93 best companies in Sofa store
  6. #2 of 25 best companies in Upholstery shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

  • Twinches Ln, Slough Retail Park, SL1 5AL, Slough, United Kingdom

  • 0333 999 9785

4.8

Excellent

TrustScore 5 out of 5

5k reviews

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4.8

All reviews

(5,262)

98,153 reviews in the last 12 months

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Rated 5 out of 5 stars

JK was a great salesman and not pushy

JK was a great salesman and not pushy. He showed us several options to choose from, very patiently. He was friendly and paid attention to detail.

23 May 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

I would like to say it's really good…

I would like to say it's really good experience in Dfs,I love their quality, and their staff is so helpful and friendly.

16 May 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

Thank you for sharing your kind review with us.

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

The young gentleman was extremely…

The young gentleman was extremely helpful I do apologise I’m not sure if it was Daryl or Darren. But he was lovely and knowledgeable thank you for your help. As was the lady with the short funky coloured hair.

20 May 2026
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Reply from DFS Furniture - Slough

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Very helpful staff and excellent…

Very helpful staff and excellent selection of sofas.

20 May 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Tanya was very patient

Tanya was very patient. Explained everything fully and helped us with decision.

19 May 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Good afternoon John,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

I’ve received superb customer service…

I’ve received superb customer service from Mohamed at DFS in Slough.

18 May 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Good customer service

Very helpful with showing the choices and reviewing the options on a large screen.

16 May 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Very good customer service

Very good customer service

10 May 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

We have been looking for a new sofa for…

We have been looking for a new sofa for a long time. Faisal at DFS in slough was very calm, patient and polite throughout the whole sales process. He explained everything step by step and was very professional throughout. He did not push us into buying which I believe is very important, as this has put me off in the past when I have walked into sofa shops. Overall an excellent experience with Faisal. I look forward to receiving my goods.

16 May 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Good afternoon Bea,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Really good experience feel fully…

Really good experience feel fully informed on products purchase delivery and agreements

16 May 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Good morning Debbie,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Really great experience in choosing our…

Really great experience in choosing our new sofa. Tania, helped us understand what would work for us in terms of space and most importantly a sofa bed, design and style compared to other options. We came back to see her a few later and decided to buy. We wish to pass on our thanks to her.

9 May 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Good afternoon,

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Tania.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Alan was fantastic

Alan was fantastic, he was a star in fact. He helped me and family with all the needs and gave us the best outcome under his experience. Customer service was topnotch and he keeps you busy whilst waiting on some checks if you take the finance options at DFS. Thanks Alan And Co

15 May 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Good morning,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Great costumer service

Great costumer service

15 May 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Good morning,

Great review, thanks for sharing!

Kind Regards

Lia
DFS Customer Support

Rated 5 out of 5 stars

Helpful staff

Very helpful staff and friendly

15 May 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Good Afternoon,

Great review, thanks for sharing!

Kind Regards

Lorraine A
DFS Central Customer Support

Rated 5 out of 5 stars

Amazing Customer Service

Had a really great experience at DFS Slough to buy a new sofa. The team was exceptionally welcoming and provided so much support and advice on choosing the right sofa and furniture for our house. Can't recommend enough :)

14 May 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Gidion was made our buying experince a…

Gidion was made our buying experince a plesure.
Sucb s nice man. Good people skills.

14 May 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

The salesman was very helpful and…

The salesman was very helpful and patient. He explained everything fully
Pleased with the service

13 May 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Excellent

Great staff very comfortable buying experience

14 May 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

Thank you for your lovely review.

Kind regards,
Holly M
DFS Customer Support

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