We came into store yesterday to a view sofa we had been looking at online. We were met by michael who couldnt do enough for us, he was not over powering but was on hand to answer any questions and of... See more
Company replied
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See what reviewers are saying
We thought Darren was brilliant. He was very knowledgeable about the different furniture and options available to us in the Mersy Retail Park store. We would definitely recommend DFS to our family and... See more
Company replied
Calum the sales person who assisted us in choosing right product he is so knowledgable on products available. He didn’t give hard pressure sales that we experienced from other furniture suppliers, th... See more
Company replied
Staff helpful, knowledgeable and with no pestering on both my visits to the store. They provided information requested without pushing. I felt comfortable looking around and leaving on the first visit... See more
Company replied
Company details
- #13 of 395 best companies in Home Furniture Shop
- #2 of 56 best companies in Furniture Accessories
- #12 of 245 best companies in Homewares Shop
- #5 of 114 best companies in Living room shop
- #5 of 93 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Speke Road, L24 8QB, Liverpool, United Kingdom
- 0333 999 9794
4.9
Excellent
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Lovely furniture and store
Nicole was very helpful everything we asked she was very knowledgeable and pleasant all through our sale,
6 April 2026
Reply from DFS Furniture - Speke
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
A fantastic range of furniture
A fantastic range of furniture, a bright modern environment, and a brilliant salesman called Michael who was very friendly and enthusiastic and very helpful.
6 April 2026
Reply from DFS Furniture - Speke
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
We got to deal with only one member of…
We got to deal with only one member of staff. Michael was very helpful and gave us the time we needed and advice to make our purchase.
6 April 2026
Reply from DFS Furniture - Speke
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Speke
Good afternoon Tommy,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Michael in Speke DFS was amazing
Michael in Speke DFS was amazing, took the time to explain everything and wasn’t put off by my husband questioning everything, well be Michael, would return to DFS again 👍👍
4 April 2026
Reply from DFS Furniture - Speke
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Speke
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Very good customer service.
3 April 2026
Reply from DFS Furniture - Speke
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
The communication was clear and a very…
The communication was clear and a very warm welcome from the staff.
Everything was explained in details and i was given enough time and attention to ask questions and double check with my partner if we are both happy with the choice we made.
3 April 2026
Reply from DFS Furniture - Speke
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Excellent service
Excellent in shop displays. Sales person (Nicole) was friendly, helpful and knowledgable.
All round excellent service.
3 April 2026
Reply from DFS Furniture - Speke
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Friendly helpful and very knowledgeable
3 April 2026
Reply from DFS Furniture - Speke
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Lorraine A
DFS Central Customer Support
Reply from DFS Furniture - Speke
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Exerlent service got lots of…
Exerlent service got lots of information on products and bought the one that suited me , the young girl was very polite and knew everything about the products
1 April 2026
Reply from DFS Furniture - Speke
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
The sales rep was was informative very…
The sales rep was was informative very helpful,and really polite and respectful,will definately recommend this store.
1 April 2026
Reply from DFS Furniture - Speke
Good morning Diane,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
The experience was made so easy.
The experience was so easy. The good thing is that there was nobody approaching us as we walked into the shop. We were able to walk around and chose what I wanted. Darren was very friendly and efficient .
1 April 2026
Reply from DFS Furniture - Speke
Good morning Bettie,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Good choice and great value
Good choice and great value, Nicola the sales assistant was fab, knowledgeable and friendly , made our experience positive
1 April 2026
Reply from DFS Furniture - Speke
Hello,
Thank you for sharing your lovely review with us.
Kind Regards,
Holly M
DFS Customer Support
Very happy
Great product delivered with care from sofa delivery company
31 March 2026
Unprompted review
Reply from DFS Furniture - Speke
Good afternoon,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Speke
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Tony
Tony, the general manager took excellent care of us and helped guide us through making our decision
29 March 2026
Reply from DFS Furniture - Speke
Good morning Andrew,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Our assistant Darren was fantastic
Our assistant Darren was fantastic, couldn’t be more helpful. Spent plenty of time with us and talked us through everything.
29 March 2026
Reply from DFS Furniture - Speke
Good afternoon,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Reply from DFS Furniture - Speke
Good morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
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