We thought Darren was brilliant. He was very knowledgeable about the different furniture and options available to us in the Mersy Retail Park store. We would definitely recommend DFS to our family and... See more
Company replied
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See what reviewers are saying
Calum the sales person who assisted us in choosing right product he is so knowledgable on products available. He didn’t give hard pressure sales that we experienced from other furniture suppliers, th... See more
We came into store yesterday to a view sofa we had been looking at online. We were met by michael who couldnt do enough for us, he was not over powering but was on hand to answer any questions and of... See more
Company replied
Staff helpful, knowledgeable and with no pestering on both my visits to the store. They provided information requested without pushing. I felt comfortable looking around and leaving on the first visit... See more
Company replied
Company details
- #14 of 397 best companies in Home Furniture Shop
- #2 of 55 best companies in Furniture Accessories
- #12 of 242 best companies in Homewares Shop
- #5 of 113 best companies in Living room shop
- #6 of 93 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Speke Road, L24 8QB, Liverpool, United Kingdom
- 0333 999 9794
4.9
Excellent
3k reviews
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We had a fantastic experience with DFS especially Michael
We had a fantastic experience with DFS. Michael was really helpful and efficient throughout the whole process. He helped us out significantly, and we were so pleased to receive our sofa earlier than expected! We are really happy with everything.
5 July 2026
Reply from DFS Furniture - Speke
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Pleasant atmosphere in the shops.
Pleasant atmosphere in the shops.
Really friendly staff that did not overwhelm you when browsing.
Michael was very professional and covered all my queries without any fuss.
He explained everything that would happen with my order and the payments.
10 July 2026
Reply from DFS Furniture - Speke
Hello Joan,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Speke
Hello,
Thank you for your lovely feedback.
Kind regards
Holly M
DFS Customer Support
I had just been into SCS where I was…
I had just been into SCS where I was followed round by staff, it was so off putting. Went into DFS had a look asked some questions and bought the couch lovely experience
17 June 2026
Reply from DFS Furniture - Speke
Hello Carrie,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Darren is a lovely gentleman explains…
Darren is a lovely gentleman explains every single detail
6 July 2026
Reply from DFS Furniture - Speke
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
Very helpful staff
29 June 2026
Reply from DFS Furniture - Speke
Hello,
Thank you for your kind feedback.
Kind regards,
Holly M
DFS Customer Support
Our dfs day out
We were made to feel comfortable with the staff, and the whole team gave us the time we needed to choose our new suite. They gave us good advice on what our budget and requirements were, and service was very good. I would recommend it to anyone who is looking for a new style of suite. Very happy.
6 July 2026
Reply from DFS Furniture - Speke
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Speke
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Relaxed....informative....helpful
5 July 2026
Reply from DFS Furniture - Speke
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Couldn’t fault the girl we dealt
Couldn’t fault the girl we dealt
Explained everything throughly and went above and beyond to help us out
A credit to your company.
5 July 2026
Reply from DFS Furniture - Speke
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Staff weren’t pushy
Staff weren’t pushy, offered help when we needed and left us to browse. Becky brought us a coffee and left us to think things through before making our decision.
4 July 2026
Reply from DFS Furniture - Speke
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Recommend DFS
The sales man we dealt with was very knowledgeable and made the process of buying very straightforward
We buy all are suites from DFS Speke Liverpool
Micheal Meehan the sales person was very presentable explained each step as we ordered are suite, then double checked all the details we had supplied so as we knew we hadn't or he hadn't missed anything off the purchase
Would recommend DFS and Micheal Meehan to friends and family
5 July 2026
Reply from DFS Furniture - Speke
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Speke
Hello Dylan,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Speke
Hi there, thank you for taking the time to leave a 5-star review!😊
Kind Regards,
Vanessa
DFS Customer Support
Sue and Darren were fantastic helping…
Sue and Darren were fantastic helping us choose the right couch with all the options available .. thank you!
28 June 2026
Reply from DFS Furniture - Speke
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Sue and Darren.
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Speke
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Really helpful sales assistant and…
Really helpful sales assistant and slope ordering and finance process. Have had furniture from DFS before and always had good service
26 June 2026
Reply from DFS Furniture - Speke
Good Morning,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Jordan
DFS Customer Support
In store experience was pleasant
In store experience was far more pleasant than previous times!
We were not pressured by Staff AT ALL!
3 March 2026
Reply from DFS Furniture - Speke
Hello Roberts,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
very good service and customer skills
24 June 2026
Reply from DFS Furniture - Speke
Hello Deborah,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Speke
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
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