DFS Furniture - Stockport Reviews 

5,254
TrustScore 5 out of 5

4.9

Saint Marys Way, The Peel Centre, SK1 2HD Stockport, GB


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Rated 5 out of 5 stars

Ordered a 2 and 3 seater Sofas plus a matching rug, today from DFS in Stockport. Nicky who served us was very helpful, friendly and informative. I would definately request Nicky again if I were to... See more

Company replied

Rated 5 out of 5 stars

Colin the salesman was absolutely brilliant,very thorough with explaining everything to do with our purchase. Extremely informative and this made buying our suite very easy. A very friendly guy who pr... See more

Company replied

Rated 5 out of 5 stars

We called into the Stockport branch, I'd seen a garden set on line, Colin the salesman was very helpful. Obviously the furniture wasn't in store, but Colin got it up on line for us, if he hadn't go... See more

Company replied

Rated 5 out of 5 stars

Loved the relaxed feel with staff, not jumped on when you gone through the door is a novel change! Liked the offer of a coffee albeit turned into an expensive one 😉 Particular mention goes t... See more

Company replied


Company details

  1. #13 of 395 best companies in Home Furniture Shop
  2. #2 of 56 best companies in Furniture Accessories
  3. #10 of 241 best companies in Homewares Shop
  4. #5 of 114 best companies in Living room shop
  5. #5 of 92 best companies in Sofa store
  6. #2 of 25 best companies in Upholstery shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

  • Saint Marys Way, The Peel Centre, SK1 2HD, Stockport, United Kingdom

  • 0333 999 9829

4.9

Excellent

TrustScore 5 out of 5

5k reviews

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4.9

All reviews

(5,254)

93,435 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The assistant that served us was very…

The assistant that served us was very helpful and went above and beyond to answer all our questions. Very pleasant and polite

20 August 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Good Afternoon,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Great service

I had a great experience at DFS Stockport. The service was excellent from start to finish, and Jackie was especially helpful, friendly, and informative. Jackie took the time to explain everything clearly, answered all my questions, and made the whole experience easy.It was lovely to receive such professional and attentive customer service from the team. Thank you.

19 August 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

It was perfect choice to got it

It was perfect choice to got it
👍🏼👍🏼👍🏼

10 August 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you for your 5 star review.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Lovely staff

Lovely staff, very knowledgeable and helpful, very positive visit

17 August 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Brilliant service

Brilliant service

17 August 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thanks for the 5 stars! It's much appreciated

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Furniture

DFS consistently delivers great customer service, with staff who make choosing the right pieces feel easy and stress‑free. Their excellent range of furniture — from modern designs to classic comfort — means you can always find something that fits your home perfectly.

17 August 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

An entirely positive experience being…

An entirely positive experience being served today 16th August by Anthony at the Stockport store, who was friendly, knowledgeable and very helpful, as was his colleague Sean.

16 August 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Member staff who served me in DFS was…

Member staff who served me in DFS was very helpful and couldn’t do enough for me I think his name was Colin👍

16 August 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Highly recommend

Nicky was absolutely fantastic, very knowledgeable about the range of sofas, not pushy with a sale and had a great sense of humour. He gave us plenty of time and space to wander around but was never too far away if we had questions. Excellent service and I can’t wait for my sofa to arrive.

16 August 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Easy to deal with

Easy to deal with. Knowledgeable and speedy service.

16 August 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

We went to DFS today to look at…

We went to DFS today to look at sulphur’s. They couldn’t have been more helpful. The lady we spoke to was called. Jackie, I will give her a pay rise she’s such a wonderful lady. I will definitely be caring that again thank you to DFS. And the manager who came to make sure everything was okay it’s so easy to talk to nice guy.

15 August 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Made to feel very welcome

Made to feel very welcome, and very helpful

15 August 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you for your lovely feedback.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Very helpfull very clear with all the…

Very helpfull very clear with all the info given to me the staff very good
Very happy thank you 10 out 10 for me

15 August 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you for sharing your positive feedback with us.

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

It was amazing

It was amazing

14 August 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Really nice and relaxed

Really nice and relaxed, non pressure sales experience. Colin (sorry think this was his name!) has a great manner and built rapport easily, very knowledgeable and friendly. Overall good experience and looking forward to our new sofa!

14 August 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Colin.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

i have wanted a brand new sofa for a…

i have wanted a brand new sofa for a long time, the sale's man was very helpful, service with a smile, polite, helped me to choose the right one,

14 August 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Friendly staff

Ellis was friendly, polite, and knowledgeable. Helped us to make the right choices for us without being pushy or sales focused.

13 August 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

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