DFS Furniture - Stockport Reviews 

5,254
TrustScore 5 out of 5

4.9

Saint Marys Way, The Peel Centre, SK1 2HD Stockport, GB


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Rated 5 out of 5 stars

Ordered a 2 and 3 seater Sofas plus a matching rug, today from DFS in Stockport. Nicky who served us was very helpful, friendly and informative. I would definately request Nicky again if I were to... See more

Company replied

Rated 5 out of 5 stars

Colin the salesman was absolutely brilliant,very thorough with explaining everything to do with our purchase. Extremely informative and this made buying our suite very easy. A very friendly guy who pr... See more

Company replied

Rated 5 out of 5 stars

We called into the Stockport branch, I'd seen a garden set on line, Colin the salesman was very helpful. Obviously the furniture wasn't in store, but Colin got it up on line for us, if he hadn't go... See more

Company replied

Rated 5 out of 5 stars

Loved the relaxed feel with staff, not jumped on when you gone through the door is a novel change! Liked the offer of a coffee albeit turned into an expensive one 😉 Particular mention goes t... See more

Company replied


Company details

  1. #13 of 396 best companies in Home Furniture Shop
  2. #2 of 56 best companies in Furniture Accessories
  3. #10 of 242 best companies in Homewares Shop
  4. #5 of 114 best companies in Living room shop
  5. #5 of 92 best companies in Sofa store
  6. #2 of 25 best companies in Upholstery shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

  • Saint Marys Way, The Peel Centre, SK1 2HD, Stockport, United Kingdom

  • 0333 999 9829

4.9

Excellent

TrustScore 5 out of 5

5k reviews

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4.9

All reviews

(5,254)

93,032 reviews in the last 12 months

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Rated 5 out of 5 stars

We had a great time with Colin who gave…

We had a great time with Colin who gave great information and assisting sorting paperwork out

12 August 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you for sharing your lovely review with us.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Staff was realy helpfull and patient…

Staff was realy helpfull and patient with me explaining it all clearly

12 August 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine E DFS Customer Support

Rated 5 out of 5 stars

Good service

We were looked after by Alan very well, he was very informative and patient with us. Everything was sorted quite easily.

4 August 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello Maria,

Thanks for your lovely feedback, we’re glad to hear Alan met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

pleasant experience

We weren't pounced upon when entering store ....
salesmen was really friendly yet not pushy .
offered us coffee ....we made purchase and left all very pleasant

11 August 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello Nicola,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Good range of furniture and carpets. Very helpful staff!

Good range of furniture and carpets. Well displayed. Salesman Nicky was friendly, able to advise on the product range.
He provided information and allowed us time to consider what we wanted to buy. This is quite unusual, he checked back on progress several times and provided drinks. We made the purchase.

11 August 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello Simon,

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Nicky.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Pleasant surroundings

Pleasant surroundings, staff not pushy but helpful when decision was made.

9 August 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello Andrea,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Niki and the team were great

Niki and the team made the process smooth and I left feeling super informed about the process and how to contact them if I ever need to in the future in relations to the sofa Fab!

10 August 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Good Afternoon,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Niki.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Absolutely great staff the guy whom did…

Absolutely great staff the guy whom did our sale was really nice , easy to talk to, very experienced in his knowledge and honest about the sofas we was looking at , all in all very happy with our experience at DFS today 😊

9 August 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Rated 5 out of 5 stars

helpful great service

helpful great service

1 August 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

Absolutely brilliant service from Alan at DFS! He was so helpful from start to finish when helping me choose my new sofa. He was friendly, patient and really took the time to make sure I was happy with my choice without making me feel pressured at all.

Alan also made the finance process so easy and straightforward and explained everything clearly, which made the whole experience completely stress-free.

I’m so pleased with my sofa and really appreciate all of Alan’s help. He is a credit to DFS and deserves to be recognised for his excellent customer service. I would definitely recommend asking for Alan if you’re looking for a sofa! 😊

9 August 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Good Morning,

Thank you for taking the time to leave us a 5* review. We’re happy that Alan met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish. No heavy sales pressure just genuine good advice and knowledge, very informative

9 August 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

Nicky

Nicky, the store assistant, was very professional, courteous and patient. He explained everything well, left us to discuss among ourselves and didn't pressure us into buying something we didn't want. We were grateful that we found what we were looking for quickly and successfully.

8 August 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

Our visit to Dfs was delightful we were…

Our visit to Dfs was delightful we were greeted by an amazing lady named Jackie who was polite, knowledgeable and catered for our needs.
She allowed us to explore the wide verity of sofas and once decided the process was really easy being transparent and accurate with her explanations of the transaction.
Jackie is a credit to Dfs and would highly recommend DFS Stockport.

4 August 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

great customer service

great customer service, very hospitable and helpful!

8 August 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service
The staff member who dealt with my order was very informative x friendly and efficient x

8 August 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

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