DFS Furniture - Stockport Reviews 

5,253
TrustScore 5 out of 5

4.9

Saint Marys Way, The Peel Centre, SK1 2HD Stockport, GB


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Rated 5 out of 5 stars

Colin the salesman was absolutely brilliant,very thorough with explaining everything to do with our purchase. Extremely informative and this made buying our suite very easy. A very friendly guy who pr... See more

Company replied

Rated 5 out of 5 stars

Ordered a 2 and 3 seater Sofas plus a matching rug, today from DFS in Stockport. Nicky who served us was very helpful, friendly and informative. I would definately request Nicky again if I were to... See more

Company replied

Rated 5 out of 5 stars

We called into the Stockport branch, I'd seen a garden set on line, Colin the salesman was very helpful. Obviously the furniture wasn't in store, but Colin got it up on line for us, if he hadn't go... See more

Company replied

Rated 5 out of 5 stars

Loved the relaxed feel with staff, not jumped on when you gone through the door is a novel change! Liked the offer of a coffee albeit turned into an expensive one 😉 Particular mention goes t... See more

Company replied


Company details

  1. #13 of 396 best companies in Home Furniture Shop
  2. #2 of 56 best companies in Furniture Accessories
  3. #10 of 243 best companies in Homewares Shop
  4. #5 of 114 best companies in Living room shop
  5. #5 of 92 best companies in Sofa store
  6. #2 of 25 best companies in Upholstery shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

  • Saint Marys Way, The Peel Centre, SK1 2HD, Stockport, United Kingdom

  • 0333 999 9829

4.9

Excellent

TrustScore 5 out of 5

5k reviews

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4.9

All reviews

(5,253)

92,599 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ellis in Stockport peel centre was…

Ellis in Stockport peel centre was fantastic. Not pushy. Knew his stuff and recommendations

4 July 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello Ryan,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Excellent all round

Excellent customer service from all the staff, thankyou and look forward to getting my new sofas

3 July 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,

Lorraine A
DFS Central Customer Support

Rated 5 out of 5 stars

Shopping at DFS furniture store

No hassle on entering the showroom was left to browse around for a while and then was approached by a member of staff who offered to help a lovely lady who introduced herself as Jackie, from that moment on she was so helpful in helping me with my purchase and explaining to me how to care for my furniture, l am an elderly man on my own so was so grateful for the help from start to finish.
I would certainly shop at DFS again thanks to Jackie a credit to the company.

1 July 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello Mr Cliff,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Nice atmosphere in store and no pressure to buy.

Alan the sales person was helpful and friendly and not at all pushy. I'm autistic and get overwhelmed easily and I felt unpressured and comfortable. We were offered a choice of free drinks while we decided whether to make a purchase. Very nice relaxed atmosphere in store.
We bought two armchairs.

2 July 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Alan.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Helpful staff

No pressure to buy but help needed when asked. Alan at Stockport store was a credit to the company.

22 June 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Alan was very nice and very helpful he…


Alan was very nice and very helpful he helped me choose a sofa that I love explained everything to us I'm am very happy thank-you Alan and for making us welcome

29 June 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

Nicky the sales man was outstanding

Nicky the sales man was outstanding. He was attentive, compassionate and caring. He took exceptional care of us especially my elderly mum , making sure she was comfortable at all times during our time at the store. He explained everything in detail and there was nothing he could have done differently. Overall he is an absolute credit to your company and a total pleasure and delight that he was on duty today and we placed our orders with him. He certainly deserves a reward for his commitment to DFS.

29 June 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Good Afternoon,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind Regards,

Lorraine A
DFS Central Customer Support

Rated 5 out of 5 stars

The Stockport team were all very…

The Stockport team were all very helpful and very knowledgeable about the products

28 June 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Good Afternoon,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Overall service was good .The staff who…

Overall service was good .The staff who helped us lot to clarify over doubts.

28 June 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Great customer service

Great customer service

28 June 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Rated 5 out of 5 stars

The staff are very friendly

The staff are very friendly. offer you a drink . Sat on the suite I picked gave me all the advice I needed everything went smoothly .thank you. Mrs Christine Vere

27 June 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Good Afternoon,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Salesman Ellis was very helpful

Salesman Ellis was very helpful

27 June 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Rated 5 out of 5 stars

10/10 Excellent

We had a really great experience buying a sofa for our first home! Nicky was extremely helpful, knowledgeable and friendly and made our experience very easy and enjoyable. Thanks Nicky, 10/10!

27 June 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Nicky.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Excellent service

Visited store today and was greeted by Ellis who listened to exactly what our needs were and advised us on several options. With his help we had exactly what we wanted in a quite short time. Excellent service.

26 June 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Good Morning,

Thank you for leaving us a 5* review. We are really happy that Ellis met your expectations in store and you had a lovely experience when placing your order!

Kind Regards,
Jordan
DFS Customer Support

Rated 5 out of 5 stars

We bought the sofa from dfs Stockport…

We bought the sofa from dfs Stockport store. Nikki the sales associate done the fabulous job. He helped us and guide us step by step until the order was done. Now waiting for our delivery:)

22 June 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Nikki.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

I was,allowed to look around without…

I was,allowed to look around without being pestered by sales people

18 June 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

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