Excellent customer service and he was very informative about our new sofas, explained everything to us and answered all our questions. He was very friendly and not pushy like some salesmen can be. Ove... See more
Company replied
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See what reviewers are saying
As soon as we set foot in the store the very ambience and layout of the furniture had a welcoming feel to it. We where greeted by a salesman who made us feel at home asked the right questions and he s... See more
Company replied
We purchased 2 sofas today and the service provided by Warren was excellent. There was great communication, there was no pushy sales talk. The sofas purchased were fairly priced and of high standard... See more
Company replied
What a fantastic visit I had whilst making my purchases at the Stockton store. I was greeted by Debbie at the door, and she looked after me, and my little dog, advised and guided me throughout the who... See more
Company replied
Company details
- #13 of 395 best companies in Home Furniture Shop
- #2 of 56 best companies in Furniture Accessories
- #10 of 245 best companies in Homewares Shop
- #5 of 114 best companies in Living room shop
- #5 of 92 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
4 Middlesbrough Road, Park Avenue, TS177BT, Thornaby, United Kingdom
- 0333 999 9845
4.9
Excellent
9k reviews
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could not of found a happier and most…
could not of found a happier and most helpful person in the store and all while i lay down in comfort
9 August 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Dale definitely 10/10 exactly pained…
Dale definitely 10/10 exactly pained everything and helped with my sizes and listened to what I needed comfort and style , no pressure at all , ordered my lovely sofa set can’t wait to receive it , professional from start to finish , well recommended
8 August 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Reply from DFS Furniture - Stockton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Delightful young lady
The young lady that delt with our purchase was fantastic, she was so helpful. It was a delight to be served by her. The rest of the staff on duty were also so helpful.
8 August 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
A good experience
The member of staff was very helpful, attentive but not pushy. I was given useful information on buying suitable furniture to fit my living room. Everything was explained very clearly and was double checked to make sure I was happy with my order.
7 August 2026
Reply from DFS Furniture - Stockton
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
10/10 service from start to finsh
8 August 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
I went into DFS Teesside park today and…
I went into DFS Teesside park today and purchase a sofa bundle and a rug and the lady who dealt with me was fabulous very friendly and helpful. Made me feel very comfortable and explained everything thoroughly. Got me a great deal. Would highly recommend I am a very happy customer
8 August 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Our current sofa we got from this…
Our current sofa we got from this branch has lasted us 10 years, we decided to come back to upgrade and received help from Warren, he was a great help, super friendly and knowledgable. Would be back again.
8 August 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Toni was so helpful
Toni was so helpful. Ordered exactly what we needed in our sofa. So grateful
8 August 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Greeted at the door
Greeted at the door. Ravanelli was really helpful and explained everything to us in detail and care. Great customer service.
8 August 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Left us to look round then was very…
Left us to look round then was very helpful when we wanted to know more
8 August 2026
Reply from DFS Furniture - Stockton
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Really exceptional service from Micheal…
Really exceptional service from Micheal today - made my purchase stress-free and everything was explained perfectly!
Thank you so much!
8 August 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Amazing experience
Amazing experience, very helpful, very professional and friendly. 100% recommened
8 August 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Stockton
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Lovely service from Lucy
Lovely service from Lucy. Very thorough and friendly. Showed good knowledge of the products.
6 August 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you for sharing your great review with us.
Kind regards,
Holly M
DFS Customer Support
Fantastic Customer Service from Ateeq…
Fantastic Customer Service from Ateeq at DFS Stockton. Very welcoming and relaxed atmosphere to browse. Not pressurised by staff whilst browsing but Ateeq was on hand when we asked for assistance. All staff very pleasant but Ateeq in particular stood out to us as a very knowledgeable, approachable, friendly person happy in his job. He took the time to explain everything thoroughly and guided us through our purchase skilfully. A pleasure doing business.
6 August 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Atiq was our customer service…
Atiq was our customer service representative today. He was very helpful and cooperative. He understood what we needed and guided us to the best. Whole shopping experience was really good.
6 August 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Great staff
The staff were very knowledgeable and friendly. Michael in particular was extremely helpful, therecwas no 'hard sell' and he was genuinely interested in what we wanted, gave us plenty of time to try out all the sofas and also suggested suitable alternative options for us to consider. Thank you so much to all the DFS team we spoke to during our visits to your Stockton store.
5 August 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Freindly and informative staff
Freindly and informative staff
No pressure to buy amd good deals
5 stars
5 August 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
Great staff. excellent staff quick to help and…
Excellent staff quick to help and effiecent
5 August 2026
Reply from DFS Furniture - Stockton
Hello Mr Adams,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
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