DFS Furniture - Swindon Reviews 

Jason's service was superb from start to finish. Can't fault him on a single thing.

We had a great experience at DFS. The staff gave us plenty of space to browse without being pushy, which made the whole visit really relaxed. Nick was especially helpful, he answered all our questions clearly and made the purchase feel easy and enjoyable. Really pleased with the service.

Colleague at dfs was knowledgeable and friendly.

Me n my husband had a really great experience at DFS, Jason was a big part of it. He was friendly, patient, and really knew his stuff. He took the time to understand what we were looking for and gave helpful advice without being Rushed.
Jason made the whole process feel easy and relaxed, and I’m really happy with the sofa I ended up choosing. Big thanks to Jason for the excellent Customer service!”

DFS West Swindon - highly recomend. Great service not at all pushy. Jamie and Jason were a pleasure to deal with.

Very helpful team salesman John at Swindon took plenty of time to show all the options we were looking for and gave us time to make decisions after going through many different ranges

The service we received was excellent. Nick was friendly, very knowledgeable, and had the right balance of being attentive but not overbearing. Ordered a new sofa and footstool. The process was quick and easy. I highly recommend.

Nick was fantastic- we went in with a few complicated demands on what we want in a sofa, and nick gave us loads of options and we have walked away with something we will love for a long long time. Thank you

Website easy to navigate and order. Found exactly what I wanted online after viewing the range instore. Order completed quickly and easily. Staff were polite and friendly instore but allowed us space and time to browse.

I had already decided earlier in the week which chair was right for me with the help of Nick (DFS), who sent me away with measurements. I went back with a book later in the week to have sit and read. I ended up spending approximately two hours sitting and talking with other customers and Gregg (DFS) who was fabulous - so much fun - got me coffee left me alone then came back later. He didn't push, excellent, decision made, we did the necessary, chose a fabric and colour, paid got a delivery date that suited me. Couldn't have been treated better - as usual. Thank you 😊

The staff were very good and explained everything in detail

First class experience. We have received very good service from Adam at DFS, Swindon.

Adam was very good with the entire process of helping us buy our sofa with answering all our queries.

I found what I was looking for and staff were friendly and helpful

Overall. I wouldn’t use dfs again. I got a trek corner recliner, after a matter of weeks, it broke, “repaired” five times and 18 months later. I demanded my money back and to get the sofa out. I decided to get a credit note and got a new (not reclining corner sofa) footstall, coffee table rug and lamp and money back instead.

I’ll give the manager credit because he was great, listened and didn’t try to haggle or make me keep the sofa. He helped me massively and even stayed late in store so we could resolve the issue.

Overall, the quality of products is awful. and some (not all) repair engineers are bloody awful. Dan is the best one and knows his stuff. Either way, I won’t be using again.

Excellent service good customer relations

Friendly staff and thorough in explanation of purchase and product

Warm friendly staff, that went out of their way to help and show us around. Great service.

Very helpful and knowledgeable gentleman who took time to ensure that we bought exactly what we wanted