We had a fantastic experience at DFS Taunton. And all thanks to our brilliant salesman Kyle. He took the time and patience to go through all of our options and with his help we've created a fantastic... See more
Company replied
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Steliana at DFS made the entire process seamless and enjoyable. From the moment I walked into the showroom, she greeted me with a warm, welcoming attitude without ever feeling pushy. She took the time... See more
Company replied
Kyle in the Taunton branch could not have given us better service and with his patience and advice no doubt clinched the sale. It’s refreshing to meet a sales person who knows his product well. I... See more
Company replied
Lawrence, who assisted us, was so friendly and knowledgeable. He acknowledged us straight away but gave us space and time to browse allowing us space to make the right decision. As soon as we were rea... See more
Company replied
Company details
- #13 of 395 best companies in Home Furniture Shop
- #2 of 56 best companies in Furniture Accessories
- #11 of 246 best companies in Homewares Shop
- #5 of 114 best companies in Living room shop
- #5 of 93 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Toneway, TA1 2BB, Taunton, United Kingdom
- 0333 999 9802
4.9
Excellent
5k reviews
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Lovely Staff
Staff were attentive but not over powering. Felt assisted but not harassed when browsing through the store. Very friendly and lovely customer service.
17 August 2026
Reply from DFS Furniture - Taunton
Hello,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Taunton
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Sean was fantastic
Sean was fantastic, really knowledgable, really friendly and made us feel very welcome.
Thanks from,
Josh and Aida
16 August 2026
Reply from DFS Furniture - Taunton
Hello,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Big thanks to our salesmen
Big thanks to our salesmen today, not pushy and more than helpful. Thank you kindly
16 August 2026
Reply from DFS Furniture - Taunton
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
B42 Mark was really helpful ,explained…
B42 Mark was really helpful ,explained everything to me .Mark didn't rush through things to get to the next customer. Couldn't of had a nicer advisor.
15 August 2026
Reply from DFS Furniture - Taunton
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Taunton
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
The salesman was helpful
The salesman was helpful, clearly knew his products well and was not at all pushy. We came away feeling that we had found and ordered exactly what we were looking for.
7 August 2026
Reply from DFS Furniture - Taunton
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Salesman spent time with us and was…
Salesman spent time with us and was patient while we decided what we wanted.
14 August 2026
Reply from DFS Furniture - Taunton
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Perfect attention to detail
Excellent service, confident salesman who knew his products. Nothing too much trouble.
14 August 2026
Reply from DFS Furniture - Taunton
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
The rep sat with me and went through…
The rep sat with me and went through the whole process giving me explanations when asked. Made the whole experience easy to manage. Thank you.
14 August 2026
Reply from DFS Furniture - Taunton
Hello Alan,
We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lia
DFS Customer Support
Sean served us and was very helpful and…
Sean served us and was very helpful and took the time to find exactly what was right for us very happy with the service and would do it again
13 August 2026
Reply from DFS Furniture - Taunton
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Easy to choose a sofa from a very large…
Easy to choose a sofa from a very large selection and transaction made easy by Lawrence who knew his product.
12 August 2026
Reply from DFS Furniture - Taunton
Hello Martin,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Made us feel welcome and at ease
Made us feel welcome and at ease. Asked all the questions necessary. We did too
Lawrence from Taunton helped us and Tim from Bristol too. Staff and customer service very good 😊
12 August 2026
Reply from DFS Furniture - Taunton
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Happy bunny
Wow , talk about spoilt for choice you walk through the door and everything is displayed wonderfully .managed to find the one for me and the sales rep was very pleasant .
11 August 2026
Reply from DFS Furniture - Taunton
Hello John,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Excellent Customer Service
Very informative customer advisors. The whole experience was very good and everything was explained and any questions I had answered promptly by Lawrence.
11 August 2026
Reply from DFS Furniture - Taunton
Hello Kathy,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Lawrence gave me plenty of time to…
Lawrence gave me plenty of time to decide which furniture suited us best as a family. Gave me all the information that I required
11 August 2026
Reply from DFS Furniture - Taunton
Hello,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Well presented shop with friendly staff…
Well presented shop with friendly staff that were also very helpful 😁
11 August 2026
Reply from DFS Furniture - Taunton
Hello Sheila,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Very pleasant experience
Lawrence was very helpful and efficient and made sure we were completely happy with our order and didn’t push us to make a decision.
11 August 2026
Reply from DFS Furniture - Taunton
Hello Tony,
Thanks for your lovely feedback, we’re glad to hear Lawrence met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Great visit to an excellent store
Great visit to an excellent store. Very helpful staff (Sean) and we came away with a new sofa on order.
10 August 2026
Reply from DFS Furniture - Taunton
Hello Phil,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Poor Delivery Experience of Sofas
We had a bad experience with the awful delivery man who was both rude and aggressive….I would think twice before buying from DFS again!
4 August 2026
Reply from DFS Furniture - Taunton
Hello Michael,
Thank you for bringing this to our attention, this is not the service we would aim to provide and rest assured we will investigate this internally with the drivers. We sincerely apologise.
Kind regards,
Lia
DFS Customer Support
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