We had excellent service from Alana, a friendly smile as soon as we walked into the store , very welcoming . We had a good look round the store and then Alana gave us good advice about the sofa we wan... See more
Company replied
Location
Switch locationChyvelah Road, Unit 1, West Truro Retail Park, Threemilestone, TR3 6FT Truro, GB
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See what reviewers are saying
Our sofa buying experience was excellent from start to finish. The staff at Truro were very informative and helpful. The service was extremely thorough without feeling under pressure. We visited t... See more
Company replied
We went in asking about the Mia sofa, when they didnt have it in, they showed a sofa of similar firmness, which we didnt like. We then looked at the Euphoria for the colour we wanted, and thisnis the... See more
Company replied
The place was quiet, well-lit and nicely laid out. All the staff were really friendly, approachable and, most importantly, not pushy at all. Dan was the staff member who helped me, and he w... See more
Company replied
Company details
- #14 of 397 best companies in Home Furniture Shop
- #2 of 56 best companies in Furniture Accessories
- #12 of 242 best companies in Homewares Shop
- #5 of 113 best companies in Living room shop
- #6 of 93 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Chyvelah Road, Unit 1, West Truro Retail Park, Threemilestone, TR3 6FT, Truro, United Kingdom
- 0333 999 9508
4.9
Excellent
3k reviews
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Going into the store was really valuable
Going into the store to find out information helped me make a decision to buy a sofa. Knowing this information was really important and very useful.
2 May 2026
Reply from DFS Furniture - Truro
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Excellent service and informative.
2 May 2026
Reply from DFS Furniture - Truro
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Very friendly and helpful thank you…
Very friendly and helpful thank you Tristan from truro branch 10/10
2 May 2026
Reply from DFS Furniture - Truro
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
It was very easy to purchase from DFS
It was very easy to purchase from DFS, Teresa was great help in explaining everything to us and helping us make the right choices. It was all quick and easy! She was lovely and welcoming from the start.
30 April 2026
Reply from DFS Furniture - Truro
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards,
Vanessa
DFS Customer Support
Maria was excellent
Maria was excellent, she took great care and time to make sure I knew of different options for each sofa I liked. Showing me different textured materials as I dont like the feel of certain fabrics and made suggestions of other materials I didn't know of.
She explained each step of the financial process and helped me secure additional items to ensure I could make use of theirs discounts.
I am very happy with the customer service. Maria was very knowledgeable, kind, smiling and joking with me, I never felt pressured to buy anything I didn't need. Great experience 😊
29 April 2026
Reply from DFS Furniture - Truro
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Found what we were looking for on the…
Found what we were looking for on the day. We have bought furniture for many years from your store
16 April 2026
Reply from DFS Furniture - Truro
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
We were served by Steve in the Truro…
We were served by Steve in the Truro store. He was professional, informative & friendly. A very pleasant experience.
28 April 2026
Reply from DFS Furniture - Truro
Good morning Andrea,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Great sofa shopping experience
Dan confidently conveyed a comprehensive run down of everything we needed to know. He was friendly and polite.
28 April 2026
Reply from DFS Furniture - Truro
Good morning Carole,
Thanks for your lovely feedback, we’re glad to hear Dan met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Truro
Good morning Peter,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Really helpful and friendly…
Really helpful and friendly salesperson. Store well laid out to view sofas available. Store also very clean.
25 April 2026
Reply from DFS Furniture - Truro
Hello,
Thank you for sharing your lovely review with us.
Kind regards,
Holly M
DFS Customer Support
The in store support was great
The in store support was great. Friendly and informative.
24 April 2026
Reply from DFS Furniture - Truro
Good afternoon Sharon,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Great experience finding and ordering…
Great experience finding and ordering our sofa in store, Dan was super helpful and went through everything with us, a great experience overall!
14 April 2026
Reply from DFS Furniture - Truro
Good afternoon,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Very knowledgeable and polite sales lady
19 April 2026
Reply from DFS Furniture - Truro
Good Morning,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Truro
Good Morning,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
great experience
We were allowed to browse without being hassled, once we needed help Steve was very helpful still not pushy left us again to decide, and we left the store very happy with our purchase.
18 April 2026
Reply from DFS Furniture - Truro
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Steve.
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Truro
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Truro
Good Morning,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Great service from a very helpful staff…
Great service from a very helpful staff member.. Steve I think his name was
17 April 2026
Reply from DFS Furniture - Truro
Good Morning Alison,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Great service from start to finish by…
Great service from start to finish by knowledgeable and approachable staff
16 April 2026
Reply from DFS Furniture - Truro
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Very helpful staff
16 April 2026
Reply from DFS Furniture - Truro
Good morning Lynne,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
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