The lovely maria is hopefully sorting our sofa out for us tomorrow, she was incredible. We couldn’t recommend her more at the Truro store. We are excited for our sofas, Love Rosie & Bailey
Company replied
Location
Switch locationChyvelah Road, Unit 1, West Truro Retail Park, Threemilestone, TR3 6FT Truro, GB
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Tristan was politely welcoming into the store enquiring if I need any help. He was very professional and meticulous in giving options for the sofa I wanted. Clearly gave me all the information need... See more
Company replied
The gentleman that served us was fantastic.he answered all my questions explained everything in detail served us coffee didn't push us let us take our time brilliant service.
Company replied
Not pressured into buying. We were left alone after an initial friendly greeting unil we were ready to speak to someone. Liana (I hope I've remembered the name correctly) answered all of our questions... See more
Company replied
Company details
- #14 of 393 best companies in Home Furniture Shop
- #2 of 52 best companies in Furniture Accessories
- #11 of 232 best companies in Homewares Shop
- #5 of 113 best companies in Living room shop
- #6 of 91 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Chyvelah Road, Unit 1, West Truro Retail Park, Threemilestone, TR3 6FT, Truro, United Kingdom
- 0333 999 9508
4.9
Excellent
3k reviews
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The lovely maria is hopefully sorting…
The lovely maria is hopefully sorting our sofa out for us tomorrow, she was incredible. We couldn’t recommend her more at the Truro store. We are excited for our sofas, Love Rosie & Bailey
26 June 2026
Reply from DFS Furniture - Truro
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Maria.
Kind Regards,
Jordan
DFS Customer Support
Excellent service from Stephen today in…
Excellent service from Stephen today in helping us find our next sofa. Highly recommend the team at truro
25 June 2026
Reply from DFS Furniture - Truro
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Stephen.
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Truro
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Truro
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Found what I wanted and the assistant…
Found what I wanted and the assistant was very cheery and helpful. Will always use DFS because as of now we have never been disappointed.
19 June 2026
Reply from DFS Furniture - Truro
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
The guy who delt with us was…
The guy who delt with us was brilliant,I will be buying again from the store
17 June 2026
Reply from DFS Furniture - Truro
Good Afternoon,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
The gentleman that served us was…
The gentleman that served us was fantastic.he answered all my questions explained everything in detail served us coffee didn't push us let us take our time brilliant service.
18 June 2026
Reply from DFS Furniture - Truro
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Truro
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Tristan was most helpful
Tristan was most helpful, informative and very approachable.
Brilliant at his job.
16 June 2026
Reply from DFS Furniture - Truro
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Welcome warmly when entering shop &…
Welcome warmly when entering shop & asked regarding help
When help needed very informative professional
Buying process explained & easy
15 June 2026
Reply from DFS Furniture - Truro
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Wide variety of products available in…
Wide variety of products available in the store. Staff very knowledgeable about the products.
15 June 2026
Reply from DFS Furniture - Truro
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Great range of sofas in spacious…
Great range of sofas in spacious showroom with friendly staff.
15 June 2026
Reply from DFS Furniture - Truro
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Male assistant was very polite
Male assistant was very polite , welcoming, and was very knowledgeable about the sofa we bought.
15 June 2026
Reply from DFS Furniture - Truro
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Tristan was politely welcoming into the…
Tristan was politely welcoming into the store enquiring if I need any help.
He was very professional and meticulous in giving options for the sofa I wanted.
Clearly gave me all the information needed, both for the purchase and the credit agreement.
This man is a brilliant salesman….well done and thank you Tristan.
14 June 2026
Reply from DFS Furniture - Truro
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Dan really explained the process well.
14 June 2026
Reply from DFS Furniture - Truro
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Truro
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
The website was easy to use and choose…
The website was easy to use and choose a shortlist from, in store the sales personnel were polite and informative. I didnt feel rushed or pressured to make a choice.
12 June 2026
Reply from DFS Furniture - Truro
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Tentative and knowledgeable staff
Tentative and knowledgeable staff.
Good coffee too, I had 2.
12 June 2026
Reply from DFS Furniture - Truro
Hello Lee,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind regards,
Lia
DFS Customer Support
Fantastic service
Fantastic service. Our assistant Dan was amazing. He was very friendly, helped us when we had picked a sofa and made it very fun.
10 June 2026
Reply from DFS Furniture - Truro
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Excellent service from Toby who…
Excellent service from Toby who arranged the finance , he was very helpful and knowledgeable.
9 June 2026
Reply from DFS Furniture - Truro
Hello Andy,
Thanks for your lovely feedback, we’re glad to hear Toby met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
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