DFS Furniture - Truro Reviews 

3,207
TrustScore 5 out of 5

4.9

Chyvelah Road, Unit 1, West Truro Retail Park, Threemilestone, TR3 6FT Truro, GB


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Rated 5 out of 5 stars

We went in asking about the Mia sofa, when they didnt have it in, they showed a sofa of similar firmness, which we didnt like. We then looked at the Euphoria for the colour we wanted, and thisnis the... See more

Company replied

Rated 5 out of 5 stars

The place was quiet, well-lit and nicely laid out. All the staff were really friendly, approachable and, most importantly, not pushy at all. Dan was the staff member who helped me, and he w... See more

Company replied

Rated 5 out of 5 stars

Amazing service, felt so comfortable when ordering our sofa. Didn’t feel pressured into buying it at all. And the sales lady was so lovely and helped us out with what we needed and how we wanted ou... See more

Company replied

Rated 5 out of 5 stars

We were supported choosing a sofa by Teresa who directed us to a sofa that we hadn't before looked at, having listened to what we wanted. Teresa was friendly, approachable and transparent through the... See more

Company replied


Company details

  1. #13 of 397 best companies in Home Furniture Shop
  2. #2 of 55 best companies in Furniture Accessories
  3. #12 of 239 best companies in Homewares Shop
  4. #5 of 113 best companies in Living room shop
  5. #5 of 93 best companies in Sofa store
  6. #2 of 25 best companies in Upholstery shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

  • Chyvelah Road, Unit 1, West Truro Retail Park, Threemilestone, TR3 6FT, Truro, United Kingdom

  • 0333 999 9508

4.9

Excellent

TrustScore 5 out of 5

3k reviews

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4.9

All reviews

(3,207)

95,883 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Toby was brilliant took the time to…

Toby was brilliant took the time to explain everything didn’t rush us really lovely experience well done dfs

12 August 2026
DFS Furniture - Truro logo

Reply from DFS Furniture - Truro

Hello Katherine,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars
DFS Furniture - Truro logo

Reply from DFS Furniture - Truro

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine E DFS Customer Support

Rated 5 out of 5 stars

The shop experience was easy staff very…

The shop experience was easy staff very helpful my only issue not with DFS is the fact that we haven’t had any updates on our delivery it would be nice to at least have an email from the delivery company with an estimated date

31 July 2026
DFS Furniture - Truro logo

Reply from DFS Furniture - Truro

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

Great service

Great service, very helpful and friendly, answered all queries throughly.

11 August 2026
DFS Furniture - Truro logo

Reply from DFS Furniture - Truro

Hello Damien,

Amazing review, we really appreciate it!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️


The place was quiet, well-lit and nicely laid out. All the staff were really friendly, approachable and, most importantly, not pushy at all.

Dan was the staff member who helped me, and he was absolutely brilliant. He was really friendly and genuinely listened to all my wants, likes and dislikes, and what I was looking for in a sofa. He took the time to understand what I actually wanted rather than just trying to sell me something.

Dan was really knowledgeable and talked me through all the ins and outs, answering all my questions and giving me helpful advice without ever putting any pressure on me. He came across as really genuine, personable and passionate about helping me find the right sofa.

He guided me perfectly and I’m really happy with the sofa I chose. The whole experience was relaxed, enjoyable and completely stress-free.

Thank you, Dan, for such brilliant customer service! 😊

11 August 2026
DFS Furniture - Truro logo

Reply from DFS Furniture - Truro

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Dan met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Rated 5 out of 5 stars

Helpful Truro staff

We went in asking about the Mia sofa, when they didnt have it in, they showed a sofa of similar firmness, which we didnt like. We then looked at the Euphoria for the colour we wanted, and thisnis the sofa we decided on. Staff in truro are really helpful and give yoi the time and space you need when deciding on your sofa!
Thank you truro staff!

10 August 2026
DFS Furniture - Truro logo

Reply from DFS Furniture - Truro

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Rated 5 out of 5 stars

Daniel was very professional and…

Daniel was very professional and helpful, we have a great experience buying furniture

10 August 2026
DFS Furniture - Truro logo

Reply from DFS Furniture - Truro

Good Afternoon,

We really appreciate you taking the time to give us a 5* rating, thank you very much!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

GReat shop and staff and picked uo a…

GReat shop and staff and picked uo a lovely sofa

1 August 2026
DFS Furniture - Truro logo

Reply from DFS Furniture - Truro

Good Afternoon,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

The man that dealt with us was very…

The man that dealt with us was very helpful

9 August 2026
DFS Furniture - Truro logo

Reply from DFS Furniture - Truro

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Amazing service

Amazing service, felt so comfortable when ordering our sofa. Didn’t feel pressured into buying it at all.
And the sales lady was so lovely and helped us out with what we needed and how we wanted our sofa to be.
Thank you so much, i definitely recommend.

8 August 2026
DFS Furniture - Truro logo

Reply from DFS Furniture - Truro

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

sofa

Dan was very good made us welcome answer every question .

8 August 2026
DFS Furniture - Truro logo

Reply from DFS Furniture - Truro

Hello,

Thank you for your kind review.

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Helpful and efficient

Helpful and efficient

7 August 2026
DFS Furniture - Truro logo

Reply from DFS Furniture - Truro

Hello,

Thanks for the 5 stars! It's much appreciated

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Very pleasant sales person

Very pleasant sales person

7 August 2026
DFS Furniture - Truro logo

Reply from DFS Furniture - Truro

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

Toby was most helpful and knowledgeable…

Toby was most helpful and knowledgeable about the settee we wished to purchase, he was very patient due to our consultation changing of what colour.
Would recommend Toby and DFS

5 August 2026
DFS Furniture - Truro logo

Reply from DFS Furniture - Truro

Hello Mr Hill,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Dan was really helpful today

Dan was really helpful today. The perfect amount of leaving us to browse and discuss, but also on hand to answer any questions and see us through to making the purchase. Thanks, Dan

4 August 2026
DFS Furniture - Truro logo

Reply from DFS Furniture - Truro

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

Large amount of furniture displayed

Good amount of well displayed furniture to look around. The staff were there if needed but not overwhelming.

Once our decision was made, the member of the team that served us was polite, well informed and extremely helpful.

4 August 2026
DFS Furniture - Truro logo

Reply from DFS Furniture - Truro

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

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