We went in asking about the Mia sofa, when they didnt have it in, they showed a sofa of similar firmness, which we didnt like. We then looked at the Euphoria for the colour we wanted, and thisnis the... See more
Company replied
Chyvelah Road, Unit 1, West Truro Retail Park, Threemilestone, TR3 6FT Truro, GB
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We went in asking about the Mia sofa, when they didnt have it in, they showed a sofa of similar firmness, which we didnt like. We then looked at the Euphoria for the colour we wanted, and thisnis the... See more
Company replied
The place was quiet, well-lit and nicely laid out. All the staff were really friendly, approachable and, most importantly, not pushy at all. Dan was the staff member who helped me, and he w... See more
Company replied
Amazing service, felt so comfortable when ordering our sofa. Didn’t feel pressured into buying it at all. And the sales lady was so lovely and helped us out with what we needed and how we wanted ou... See more
Company replied
We were supported choosing a sofa by Teresa who directed us to a sofa that we hadn't before looked at, having listened to what we wanted. Teresa was friendly, approachable and transparent through the... See more
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Chyvelah Road, Unit 1, West Truro Retail Park, Threemilestone, TR3 6FT, Truro, United Kingdom
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Toby was brilliant took the time to explain everything didn’t rush us really lovely experience well done dfs

Reply from DFS Furniture - Truro
Great customer service made me very welcome in shop

Reply from DFS Furniture - Truro
The shop experience was easy staff very helpful my only issue not with DFS is the fact that we haven’t had any updates on our delivery it would be nice to at least have an email from the delivery company with an estimated date

Reply from DFS Furniture - Truro
Great service, very helpful and friendly, answered all queries throughly.

Reply from DFS Furniture - Truro
The place was quiet, well-lit and nicely laid out. All the staff were really friendly, approachable and, most importantly, not pushy at all.
Dan was the staff member who helped me, and he was absolutely brilliant. He was really friendly and genuinely listened to all my wants, likes and dislikes, and what I was looking for in a sofa. He took the time to understand what I actually wanted rather than just trying to sell me something.
Dan was really knowledgeable and talked me through all the ins and outs, answering all my questions and giving me helpful advice without ever putting any pressure on me. He came across as really genuine, personable and passionate about helping me find the right sofa.
He guided me perfectly and I’m really happy with the sofa I chose. The whole experience was relaxed, enjoyable and completely stress-free.
Thank you, Dan, for such brilliant customer service! 😊

Reply from DFS Furniture - Truro
We went in asking about the Mia sofa, when they didnt have it in, they showed a sofa of similar firmness, which we didnt like. We then looked at the Euphoria for the colour we wanted, and thisnis the sofa we decided on. Staff in truro are really helpful and give yoi the time and space you need when deciding on your sofa!
Thank you truro staff!

Reply from DFS Furniture - Truro
Daniel was very professional and helpful, we have a great experience buying furniture

Reply from DFS Furniture - Truro

Reply from DFS Furniture - Truro

Reply from DFS Furniture - Truro
Staff were helpful and gave us space to browse without being overbearing!

Reply from DFS Furniture - Truro
Amazing service, felt so comfortable when ordering our sofa. Didn’t feel pressured into buying it at all.
And the sales lady was so lovely and helped us out with what we needed and how we wanted our sofa to be.
Thank you so much, i definitely recommend.

Reply from DFS Furniture - Truro

Reply from DFS Furniture - Truro
The service we I received was very good and helpful I can’t fault it really ,

Reply from DFS Furniture - Truro
Toby was most helpful and knowledgeable about the settee we wished to purchase, he was very patient due to our consultation changing of what colour.
Would recommend Toby and DFS

Reply from DFS Furniture - Truro
Dan was really helpful today. The perfect amount of leaving us to browse and discuss, but also on hand to answer any questions and see us through to making the purchase. Thanks, Dan

Reply from DFS Furniture - Truro
The staff were very helpful ,very good customer service explained everything

Reply from DFS Furniture - Truro
Good amount of well displayed furniture to look around. The staff were there if needed but not overwhelming.
Once our decision was made, the member of the team that served us was polite, well informed and extremely helpful.

Reply from DFS Furniture - Truro
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