Staff were fantastic. We visited a number of different DFS stores & we’re never pressured or ‘bothered’ whilst looking. We purchased for Fareem. He was thorough and kind and listened to what we need... See more
Company replied
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See what reviewers are saying
We were able to try out the sofa we wanted to buy Sharna was very helpful and polite and didn’t push us at all and wanted to make sure we made the right choice for us. She explained finance options an... See more
Company replied
Our sales advisor at DFS Wednesbury was Jet. Jet was professional, friendly and extremely knowledgeable, and he made the whole experience really enjoyable. What stood out the most to my husband... See more
Company replied
Amazing customer service, we went into store on Wednesday and was greeted by Nafisa from the first conversation we had she went above and beyond to try and meet our expectations and exactly what we we... See more
Company replied
Company details
- #13 of 396 best companies in Home Furniture Shop
- #2 of 56 best companies in Furniture Accessories
- #10 of 243 best companies in Homewares Shop
- #5 of 114 best companies in Living room shop
- #5 of 92 best companies in Sofa store
- #2 of 25 best companies in Upholstery shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Axletree Way, Gallagher Shopping Park, WS10 9QY, Wednesbury, United Kingdom
- 0333 999 9525
4.9
Excellent
6k reviews
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the staff was verry good with us theres…
the staff was verry good with us theres nuthing ells that thay cudent do for us ok thank you so much
5 July 2026
Reply from DFS Furniture - Wednesbury
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Our sales representative was very clear…
Our sales representative was very clear and detailed.
He listened to what we wanted and didnt try and push us into something we didnt.
He made time for us and showed us different things. And we finally settled on what was right for us.
4 July 2026
Reply from DFS Furniture - Wednesbury
Hello Mrs Graham,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Wednesbury
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Made it almost a pleasure to part with my money
The salesman was so helpful and not at all pushy,which made the sale ,a pleasurable experience .
So different to several over furniture stores we had visited
3 July 2026
Reply from DFS Furniture - Wednesbury
Hello Stephen,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Wednesbury
Hello Bhanu,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Easy purchase with great service
Order for our bed was taken in a professional manner. Great service from James.
29 June 2026
Reply from DFS Furniture - Wednesbury
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Our sales man was fantastic
Our sales man was fantastic and really helped us pick what we wanted and talked us through everything
29 June 2026
Reply from DFS Furniture - Wednesbury
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
We were really impressed with Bali very professional and knowledgeable
We were really impressed with the service Bali was very polite and professional, his expertise and product knowledge was excellent, we were not rushed and felt confident with our purchase
27 June 2026
Reply from DFS Furniture - Wednesbury
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Bali.
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Wednesbury
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Not Pushie! Helpful and Polite
Just what you want sofa shopping allowed to browse without being chased around and when you do need them they didnt rush us, took their time had a good chat and made the experiance really easy in essence they were there to help place our order not push a sale
28 June 2026
Reply from DFS Furniture - Wednesbury
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
I’m very happy good service and very…
I’m very happy good service and very good dealers.they very helpful
28 June 2026
Reply from DFS Furniture - Wednesbury
Hello Avtar,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Friendly and helpful no hard pressure…
Friendly and helpful no hard pressure to make a decision was fully informed on all options available
27 June 2026
Reply from DFS Furniture - Wednesbury
Good Morning,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly staff!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Wednesbury
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Excellent service by poppy 💗
24 June 2026
Reply from DFS Furniture - Wednesbury
Hello Rachel,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Great Sofa
Great Sofa, delivered by efficient but hardly friendly staff. The wait for delivery was quite long, 9 weeks but I’m happy with the final product.
12 June 2026
Unprompted review
Reply from DFS Furniture - Wednesbury
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Wednesbury
Hello,
Thank you for your great feedback.
Kind Regards,
Holly M
DFS Customer Support
Good morning DFS
Really pleased with our trip to DFS store today on the Wednesday shop all staff more than happy to help and explain deficiencies with payment options 10-10
22 June 2026
Reply from DFS Furniture - Wednesbury
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
I had good experience and informed of…
I had good experience and informed of all sales aspects.
I dealt with Poppy who helped me and my wife and provided good advice.
21 June 2026
Reply from DFS Furniture - Wednesbury
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Kind Regards,
Vanessa
DFS Customer Support
Emma was extremely helpful
21 June 2026
Reply from DFS Furniture - Wednesbury
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Kind Regards,
Vanessa
DFS Customer Support
Great service from Nicola
Great service from Nicola, listened to our needs and helped us through the different options available. Really friendly
21 June 2026
Reply from DFS Furniture - Wednesbury
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Kind Regards,
Vanessa
DFS Customer Support
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