1) My package was not delivered to the address even though the office has a full-time manager who could receive the pkg. 2) My package was not re-delivered as requested. 3) My package was not re-de... See more
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My eBay shipment from the US originated with DHL and eventuallyI started to get fake tracking messages from DHL about the delivery being delayed because no one was home. As it turns out DHL had transf... See more
I truly hate DHL. Any time I have expected a delivery from them, there has been a problem. Packages have not arrived as scheduled. Multiple trips to their local office have been frustrating as even th... See more
USA Service is terrible. Only use UPS or FedEx in the USA. DHL doesn't work on weekends, 'express' packages just sit around. Also, updating the address on the shipping app doesn't work either, they... See more
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Cincinnati hub
Absolutely unacceptable delays in the Cincinnati hub. The company is prioritising smaller packages, is aware of the problem and fails to deliver the promised service to their clients.
In these times, stick to FEDEX.
THIS IS HANDS DOWN THE WORSE COMPANY…
THIS IS HANDS DOWN THE WORSE COMPANY EVER. THESE DRIVERS WILL LEAVE YOUR PACKAGE ON THE SIDE WALK AND NOT CARE IF IT GETS STOLEN.. COME ON DRIVERS, HAVE SOME COMMON SENSE. THEY KNOW IT WON'T COME OUT OF THEIR POCKET SO THEY'LL LEAVE IT ANYWHERE. THEN HAVE THE NERVE TO SAY IT WAS DELIVERED ON DOORSTEP. LIESSSSS. THEY NEED TO HOLD THESE DRIVERS ACCOUNTABLE. USE YOUR COMMON SENSE
wont support anymore until they…
wont support anymore until they disassociate themselves with the glazers
DHL letting John Lewis customers down
Yet another negative experience from DHL! How can two items be so difficult to deliver? It’s obviously a problem for DHL. Had two items, a printer & a virus protector and advised they were not delivering on the day promised.
Second item two days later and given a timescale but this didn’t happen. Delayed by over 45 mins and no updates! Frustratingly poor DHL
I could say a million things about…
I could say a million things about their awful service buth I think most people will be familiar with it. Here to reiterate the point!
Stay away
Their delivery man throws packages from his car in high speed. Avoid
Very poor and slow service
Very poor and slow service, would not recommend at all.
They fund criminals and robbers
They fund criminals and robbers, wouldn’t trust my packages
Supporting the Glazer family which are…
Supporting the Glazer family which are stealing millions from the beloved Man Utd club.
Won’t use this courier while they help…
Won’t use this courier while they help fund the rats. Not a penny more🔰
You actively support the family that…
You actively support the family that attempted to destroy English Football.
Not a penny more
#NotAPennyMore
Any company that associates with Manchester United while the glazers are in full control, will NOT BE WELCOME
Why are they involved with the Glazers?
Why are they involved with the Glazers? Terrible. Disappointing. Glazers Out. DHL Out.
Hate this company since their money is…
Hate this company since their money is tainted because of their association with the Glazers. GGMU. LUHG
The experience of the product is…
The experience of the product is tarnished by there associations and I find it very difficult to ignore these issues.
Glazersout luhg
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