DIAMOND ART CLUB Reviews 

4,115
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 390 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the top-tier quality of the canvases, sparkling drills, and comprehensive tool kits that are thoughtfully included in every single purchase. Consumers also love the vast selection of beautiful artwork available and appreciate the remarkably fast delivery service that consistently arrives right on schedule. However, some people mentioned experiencing frustrating challenges with unresponsive customer support channels or unexpected order cancellations that left them disappointed. A small group of reviewers additionally reported receiving water-damaged items or experiencing difficulties with their accounts.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that the canvases and drills are of exceptional... See more

Quality

Consumers find quality to be extremely satisfying, consistently praising the beautiful canvases and vibrant... See more

Customer service

Customers consistently note positive experiences with customer service, praising the team for being very... See more

Delivery service

Customers had positive experiences with delivery_service, consistently highlighting fast shipping times and... See more

Order

Reviewers mention positive feedback about order experiences, highlighting that the website is easy to use and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Loving DAC, I’m new to diamond art and thought I would try their products. I have already placed a number of orders this hobby is very addictive. I purchased a number of canvases, which I have not sta... See more

Rated 5 out of 5 stars

I made my first purchase a few weeks ago and have made several more since. The purchasing process, shipping times, and delivery is such an easy process. The quality of the canvases, drills, and eve... See more

Rated 5 out of 5 stars

Been doing diamond art for a few years, DAC has great quality, beautiful designs, and I love the ability to do custom ones. I have many waiting to be completed and will be purchasing more when I run o... See more

Rated 5 out of 5 stars

I have been buying from DAC for years now and I have never been disappointed! There diamond paintings are the best! As is their costumer service! Thank you Diamond Art Club!


Company details

  1. Craft shop

About DIAMOND ART CLUB

Written by the company

DAC Image Diamond Art Club© is the world's #1 diamond painting brand. Top-quality materials, exclusive designs, lifetime warranty, and more. Shop the best kits today! Visit our website

Contact info

4.9

Excellent

TrustScore 5 out of 5

4k reviews

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No recent history of asking for reviews

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4.9

All reviews

(4,115)

408 reviews in the last 12 months

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Rated 5 out of 5 stars

Love DAC❤️

I cant just explain in words, how much i fell in love with DAC kits, Im so obsessed. I really admire what they are doing and I will forever support them!! The quality is just amazing.

21 June 2026
Unprompted review
Rated 4 out of 5 stars

The quality is top notch

The quality is top notch, I’m new to this company and love the tiers for rewards and perks that being a member comes with. Only wish there were more kits made ready for restocks, they run out in a second!

20 June 2026
Unprompted review
Rated 1 out of 5 stars

Shady practices

DAC has beautiful paintings and top tier quality for the fabric and gems. However, they have recently signed an "artist" who uses 100% AI to create works. When I said in their VIP Facebook and in other groups they had not run that I was bothered by 100% AI art making its way to DAC, I was blocked from the group. My most recent order was cancelled, and new attempts at making orders were immediately cancelled. I also noticed that my email address had changed from a gmail that I'd always used to a yahoo that was not mine. I have asked twice about my ability to order and they said there was suspected fraud on my account, and refused to answer my 2 emails regarding the change to my email address. This is not a unique experience as others are being blocked and banned from ordering for criticizing their use of AI and a glue issue (that I have not personally had, but seems to be fairly common). They have also not refunded my $150 worth of points that I spent on my last order, but even if they do, it won't matter since they will not allow me to order from them. I cannot imagine a multimillion dollar company acting in such a way because they cannot take a little criticism. It's especially bothersome that they're using 100% AI while claiming to support real artists.

6 June 2026
Unprompted review
Rated 5 out of 5 stars

Diamond Painting changed my life

Diamond Painting is such an enjoyable and relaxing form of art that anyone can do, and I find that doing so with 💎 Art Clubs products makes it more so due to the quality. The canvas, drills and supplies are top notch! So is their customer service. I couldn't imagine my life without this craft in it! If you're reading this and haven't given diamond painting a go, you may be doing yourself a big favor by trying it out! Warning: Addiction risk...but, at least it's healthy :)

4 April 2026
Unprompted review
Rated 1 out of 5 stars

I was missing 1 color

I was missing 1 color. So they send them to wrong adress. Afterwards they wanted me to pay 20$ for shipping 1 color. Then when I refused they just blocked me out of Facebook and mail and even can't buy anything anymore from them. They took all of my 20K points too. Warrenty lost for all my 50 plus kits too. They are a really large company but actually just bullying and banned customers. Be careful not to complain once or you'll be on there Blacklist .

1 June 2026
Unprompted review
Rated 1 out of 5 stars

Banned and blacklisted

Banned and blacklisted for giving criticism. I was an avid DAC customer, spent THOUSANDS on kits since 2021. I posted on their VIP Facebook group about how disappointed I am in the constant AI "art" being released and said it was seeming like a money grab. I proceeded to have my comment deleted and I was banned from the VIP group. I went to a subreddit on a completely unrelated account to my DAC account and shared my poor experience. They tracked down my account from that post and proceeded to blacklist and ban me from ever purchasing from them again. They then closed my BBB complaint stating I violated policy and will not be communicating with me any longer. Trash company. Do not spend your money. They only care tou giving them money. The second you give criticism, they ban you.

1 November 2025
Unprompted review
Rated 5 out of 5 stars

Happy Camper

I've ordered from Diamond Art Club several times now. The quality is always top notch and consistent. Never had any trouble in any way. I will say that they are pricier than other businesses, but you get what you pay for and they are always offering deals and discount codes. Shipping can take a while as well. Those are my only two semi-complaints, but as you see they are still a 5 star company.

10 June 2026
Unprompted review
Rated 5 out of 5 stars

Amazing

To start, the shopping experience is wonderful. The app is very user friendly and easy to navigate. The products themselves are great quality and so beautiful. Shipping is pretty fast and always comes in great condition. Packaging on the product themselves is awesome. They all come plastic wrapped so you’ll know if it’s been tampered with. Overall, I really enjoy this company and their products, and I will continue purchasing from them.

27 February 2026
Unprompted review
Rated 5 out of 5 stars

Top quality products

Top quality products, large range of styles and sizes. Have bought many times and is one of my top places to buy my diamond art from.

7 June 2026
Unprompted review
Rated 5 out of 5 stars

I love shopping at DAC

I love shopping at DAC, I’m obsessed! I just don’t like when I don’t have time to get what I’ve been waiting for… people snatch them up so fast and then resell them :(

6 June 2026
Unprompted review
Rated 4 out of 5 stars

I will be honest and say sometimes I…

I will be honest and say sometimes I wanna be mad at DAC because it can be so hard to get what you want but the flip side of that is it’s hard because they are amazing quality. I wish the restock notifications went out like they are supposed to but I also understand that nothing will ever be perfect. That system just doesn’t work at all for me. So far DAC is easily my favorite company.

30 May 2026
Unprompted review

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