Mr Saif Ramzan was extremely helpful in advising that my 10 year old printer a HP Color Laser Jet Pro M252dw could still be used connecting via a pcl driver to Windows 11 on a new desktop computer.... See more
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Company details
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Diamondsource Ltd is an independent Printer and photocopier service company supporting most models of printer throughout the UK
Contact info
27, Glenhurst Avenue, Glenhurst Avenue, DA5 3QH, Bexley, United Kingdom
- 07852322482
- peter@diamondsource.co.uk
- www.diamondsource.co.uk
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Superb service
Immediate response; efficient booking for a visit next day; knowledgeable engineer who solved the problem and explained clearly the cause. He was also very charming; good follow up.
Have dealt with Diamond Source for…
Have dealt with Diamond Source for several years now and always had excellent service. Saif sends gentle reminder for toner order which is helpful as it makes you check usage.
Good job well done
Easy to book ... arrived on time .... did the job ... what more can anyone want! Excellent service
Diamondsource is easy to deal with
Diamondsource is easy to deal with. Saif called me as soon as he got my email and we sorted my issue out there and then. Efficient and friendly service. Thank you
Great service
I have used Diamondsource for placing order and replacing faulty product for a few times. Saif and his team response has been prompt and accurate. Great service.
I have been using Diamond Source for…
I have been using Diamond Source for several years for my office’s printer maintenance, repairs, and ink purchases. The service has always been quick and flawless, without any issues.
The company not only supplies the equipment I need, but also provides valuable advice on how I can save money with each purchase.
Recently, I ordered several ink cartridges and noticed that the prints had odd colours. I contacted Diamond Source and spoke with Saif Ramzan. Saif immediately identified the problem and confirmed that one of the cartridges was faulty. Within minutes, he arranged a replacement, and post it my way.
This company truly has great people who genuinely want to help. I would highly recommend them to any private or business owner.
Absolutely amazing service and done…
Absolutely amazing service and done with a smile and giggle along the way as I had dropped something inside the printer without realising thank you so much
Quick and professional
Fixed our printer quickly and professionally. Will use again!
Great service
Great service, fixed my Epson 4800 promptly. Quickly analysed the issue, told me the issue and fixed it, highly impressed, recommended
Outstanding response time
Outstanding response time. Knowledgable engineer.
I have been a customer of Diamond Source and recommend them
I have been a customer of Diamond Source for several years Throughout I have received excellent professional service from Saif in processing my toner requirements and on the few occasions I have need an engineer Chris has not only arrived when he said he would (if only all maintenance people did that) but he has solved all of my printer problems
Saif is an asset
Saif has always been helpful and communicative and made us feel valued as a customer. He has been in touch throughout any printer problems, making sure that we have been given full services to a happy and completed outcome. He is always happy and friendly and assists very professionally. Orders and deliveries are always fulfilled in good time. A pleasure to do business with.
Saif responded immediately to my emails…
Saif responded immediately to my emails and offered advice and assistance. Great service!
Excellent communication
Excellent communication - fast, polite, helpful and efficient!! Also, very good value for money. Thank you!
Very attentive to the needs of the…
Very attentive to the needs of the customer. Nothing is ever too much trouble. They genuinely care and appreciate your business no matter how big or small.
Saif and the team have been great
Saif and the team have been great. They initially came out to service and old printer but turned out to work with us longer term and heloed us source a new one in a matter of minutes! They were professional, kind and helped us meet our needs quickly, which is something so valued by a charity of ours (who don’t have a big IT department to easily solve these issues!). Thank you Saif and team for helping kit us out and being so informative and genuine at all times. Olivia and the RESTART team
Helpful and professional
The team at Diamondsource are really helpful and professional. They provide quotes and deliver goods quickly (next day in my experience for printer inks).
I have chosen a loyalty (not contract) option where we purchase a certain number of printer inks per year and receive a complimentary service for the applicable printers amongst other things including 24/7 email/phone support if we have any issues with our printers.
Cost of compatible (high yield inks) are very competitive.
Really happy with my experience so far in using their services.
Great service and great products
Great service and great products. Needed tech help and the expert was on time solved the issue. Great team and company.
Janet
Saif is proactive and efficient
Saif is proactive and often calls and reminds me if he thinks my level of supplies is running low; he is often right!
Any service request for engineers is dealt with quickly and efficiently.
Peter the Diamondsource agent was…
Peter the Diamondsource agent was prompt, pleasent and efficient. Perfect service.
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