DID have never let me down, I always use them when purchasing appliances. I met with Gregor initially who advised me on my washing machine purchase. Have just completed the purchase with Marcus who fi... See more
Location
Switch location310 - 314 Sundrive Road Crumlin Dublin 12 Dublin, D12 WC81 Crumlin, IE
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I called into DID Electrical on the Sundrive Road in Crumlin recently looking to find the maintenance wash on a relatively new Zanussi washing machine. As I had washed my child's clothes in it... See more
I was the first customer of the day, Marcos helped me with an under counter fridge, he was very knowledgeable and very patient! Excellent customer service, every time I come to the shop I get 5 stars... See more
Popped in on my run to pick up some ink cartridges, was served by a lovely lady by the name of Martina! In a world where everyone is rushing from A to B with little to no time for small talk chat, Mar... See more
Company replied
Company details
- Appliance shop
- Computer & Accessories store
- Electronics store
- TV shop
- Vacuum Cleaner Shop
- Washing Machine & Dryer Shop
Written by the company
At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.
DID Electrical
Written by the company
- Free Click & Collect
- Order online and pick up your items in your local DID Electrical store at a time that suits you.
- Customer Support 01-6250250
- We have a dedicated local customer support team based in Dublin standing by to take your call and help with your inquiries.
- Nationwide delivery service
- We offer a fast and flexible delivery service to our customers. Simply choose your delivery date when you are checking out and we will text you with a time slot for your delivery.
- Free recycling
- We're happy to recycle your old appliances for FREE, no purchase necessary. Simply, return any of your old appliances to your local DID store and we'll be delighted to take it off your hands.
We will not be beaten on price
Our price promise
At DID Electrical we are 100% committed to never being beaten on price. Which is why we monitor all our prices in our stores and online every day.
Contact info
310 - 314 Sundrive Road Crumlin Dublin 12 Dublin, D12 WC81, Crumlin, Ireland
4.8
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Got a privacy screen protector
Got a privacy screen protector, they applied it to my phone in the shop! Farhan helped me with that! 5 stars
4 July 2026
Unprompted review
Washing machine order
DID have never let me down, I always use them when purchasing appliances. I met with Gregor initially who advised me on my washing machine purchase. Have just completed the purchase with Marcus who finalised the final choice of machine. Thanks to them both for their help. DID staff are always very professional and friendly.
4 July 2026
Unprompted review
Been dealing with DID for years..
Been dealing with DID for years..
Never had any problems with them
1 July 2026
Unprompted review
Maintenance Wash - Where to find it!
I called into DID Electrical on the Sundrive Road in Crumlin recently looking to find the maintenance wash on a relatively new Zanussi washing machine. As I had washed my child's clothes in it which were heavily soiled. An employee named Martina greeted me with a warm smile and dug out the information from the Zanussi website (each machine maintenance wash is located differently on each machine, Martina explained!)
I would never have found it myself, tedious process and hidden on Zanussi website.
Martina was wonderful and took ALL the stress out of the whole situation.
NOTE:
- Why cant there just be a maintenance wash button/setting on ALL washing machines!
- Easily located on the Front panel.
26 June 2026
Unprompted review
Got a screen protector on my phone and…
Got a screen protector on my phone and Marcos done a great job
30 June 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Good Experience all round
Had a good experience purchasing a range of domestic appliances. Staff member was knowledgeable, extremely patient and pleasant over a number of visits. Most importantly got good a price. Looking forward to my delivery.
29 June 2026
Unprompted review
Reply from DID Electrical - Sundrive Road
Hi Mim,
We're happy to hear you had such a positive experience purchasing your appliances. We appreciate your feedback and are grateful for your time in sharing your experience with us.
Thanks
DID Electrical
Damien helped with a hob and cooker
Damien helped with a hob and cooker he was very helpful and kind
29 June 2026
Unprompted review
Damien helped us out with a vacuum…
Damien helped us out with a vacuum cleaner
28 June 2026
Unprompted review
Marcos was brilliant
Marcos was brilliant, helped me buy a new espresso machine, always very helpful!
25 June 2026
Unprompted review
Danielle and Marcus at DID sundries…
Danielle and Marcus at DID sundries were very helpful and knowledgeable and really made the experience of picking out a new phone a lot simpler. Thanks!
21 June 2026
Unprompted review
I was the first customer of the day
I was the first customer of the day, Marcos helped me with an under counter fridge, he was very knowledgeable and very patient! Excellent customer service, every time I come to the shop I get 5 stars customer service, which it's hard to come by these days.
21 June 2026
Unprompted review
Great service
Ordered a hoover online at a very good price. DID emailed me throughout the process & I picked it up in store yesterday (my choice - I could’ve chosen home delivery too). Very nice salesman. Would buy from again.
17 June 2026
I bought a Sumup card reader with…
I bought a Sumup card reader with Marcus today. I’m very happy with the purchase, he helped me set my new sumup up! 5 stars!
20 June 2026
Unprompted review
Marcos was very helpful
Marcos was very helpful, assisted me in getting a replacement for my old Zanussi oven, since there's no more Zanussi. 100% recommend.
19 June 2026
Unprompted review
Gregor and Damien really helped me out
18 June 2026
Unprompted review
Reply from DID Electrical - Sundrive Road
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Marcos was amazing
Marcos was amazing, he was so attentive! I’m so happy with my kitchen appliances!
10 June 2026
Unprompted review
Reply from DID Electrical - Sundrive Road
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Danielle and Marcus went above and…
Danielle and Marcus went above and beyond thank you so much guys for all the help!
18 June 2026
Unprompted review
Reply from DID Electrical - Sundrive Road
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Danielle was very good and knew her…
Danielle was very good and knew her product
18 June 2026
Unprompted review
Reply from DID Electrical - Sundrive Road
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Danielle from Sundrive was excellent…
Danielle from Sundrive was excellent and gave great service.
13 June 2026
Unprompted review
Reply from DID Electrical - Sundrive Road
Hi there,
We're happy to hear you had a positive experience. We appreciate your feedback.
Thanks
DID Electrical
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.