DID Electrical - Swords Reviews 1,536

•

4.9

Appliance shop

Write a review Visit website

Write a review

Location

Switch location

Airside Retail Park Swords Dublin Republic of Ireland, K67 A254 Swords, IE

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Company replied

The staff in the Swords Branch are very helpful and pleasant to deal with , I have being dealing here for some time now and can never fault them. Highly recommend the branch, a special call out to R... See more

Company replied

We buy all our electrical goods from DID as it has never failed in service or product. Our most recent purchase was a TV for our new media wall. Deva was our assistant and he was very helpful and kno... See more

Company replied

Company details

Written by the company

At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.

DID Electrical

Written by the company

Free Click & Collect: Order online and pick up your items in your local DID Electrical store at a time that suits you.
Customer Support 01-6250250: We have a dedicated local customer support team based in Dublin standing by to take your call and help with your inquiries.
Nationwide delivery service: We offer a fast and flexible delivery service to our customers. Simply choose your delivery date when you are checking out and we will text you with a time slot for your delivery.
Free recycling: We're happy to recycle your old appliances for FREE, no purchase necessary. Simply, return any of your old appliances to your local DID store and we'll be delighted to take it off your hands.

We will not be beaten on price

Our price promise

At DID Electrical we are 100% committed to never being beaten on price. Which is why we monitor all our prices in our stores and online every day.

Contact info

Airside Retail Park Swords Dublin Republic of Ireland, K67 A254, Swords, Ireland

4.9

Excellent

2K reviews

5-star

4-star

3-star

2-star

1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

People also looked at

Harvey Norman Ireland

harveynorman.ie

4.2

(43K)

Currys PC World IE

www.currys.ie

1.5

(2K)

Select

selectonline.com

3.9

(8K)

Rathwood

www.rathwood.com

2.7

(6K)

Powercity

powercity.ie

4.4

(980)

Soundstore

www.soundstore.ie

4.7

(15K)

The Essence Vault

www.theessencevault.co.uk

4.8

(43K)

Vodafone Ireland

www.vodafone.ie

4.2

(3K)

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

10 hours ago

Helpful

Helpful, knowledgeable and friendly

15 May 2026

Unprompted review

17 hours ago

Fantastic

Fantastic, in and out in 5min purchasing Washing machine 👏
Very helpful

15 May 2026

Unprompted review

May use AI-assist with repliesRead more

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

2 days ago

Excellent Service

10 May 2026

Unprompted review

Reply from DID Electrical - Swords

2 days ago

Hi EILEEN

We're delighted to hear about your positive experience with us and our team. We appreciate your continued loyalty and kind words.

Thanks
DID Electrical

3 days ago

Visited the store

Visited the store to check if by anychance my click and collect order was ready earlier than planned. It was not which was fine, however once Gareth noticed what the item was. He went to check if it was in stock and brought it back to me immediately. Great service in the Airsode store from Gareth. Thank you

13 May 2026

Unprompted review

Reply from DID Electrical - Swords

2 days ago

Hi Kk,

We are so pleased to hear about your positive experience at our Airside store. We appreciate you sharing this feedback; it truly brightens our day. Thank you for your kind words.

Thanks
DID Electrical

3 days ago

Very helpful and kind staff

Very helpful and kind staff. Highly recommend. Also competitive prices!

13 May 2026

Unprompted review

Reply from DID Electrical - Swords

2 days ago

Hi David

We're so glad you found our staff helpful and kind, and our prices competitive. Thank you!

Thanks
DID Electrical

3 days ago

Pleasant Staff

The staff in the Swords Branch are very helpful and pleasant to deal with , I have being dealing here for some time now and can never fault them.
Highly recommend the branch, a special call out to Reinhard who assisted me.

12 May 2026

Unprompted review

Reply from DID Electrical - Swords

2 days ago

Hi James

We're happy to hear that you had a positive experience in our store. We appreciate your feedback and are grateful for your time in sharing your experience with us.

Thanks
DID Electrical

4 days ago

Best place to buy Electronics

I had a fantastic 5-star experience at DID Electrical in Swords! I went in to purchase an 85-inch TV, and the service was top-notch from start to finish.A special shoutout to Reinard, who was incredibly helpful and knowledgeable. The entire team is very professional and made the whole process seamless. Highly recommend this store if you’re looking for great service and expertise!"

11 May 2026

Unprompted review

Reply from DID Electrical - Swords

2 days ago

Hi Sham Rock,

We're so pleased to hear you had such a wonderful experience with us! We truly appreciate your kind words about our team and service. Thank you for your feedback.

Thanks
DID Electrical

4 days ago

I had the pleasure of dealing with…

I had the pleasure of dealing with Reinard who was so helpful today. Quick and easy transaction even when stock was not immediately available it was ordered in with no hassle. Great store and staff.

12 May 2026

Unprompted review

Reply from DID Electrical - Swords

2 days ago

Hi Sinéad,

We're happy to hear you had such a positive experience with us. We appreciate your feedback and are grateful for your time and kind words about our team.

Thanks
DID Electrical

4 days ago

Gareth and the gang were so welcoming and amazing to deal with. Very knowledgeable on hoover bags and hoovers in general.

8 May 2026

Unprompted review

Reply from DID Electrical - Swords

5 days ago

We're happy to hear that you felt so welcomed! It's great to know that you found our team's expertise helpful and amazing. Thank you for your positive feedback!

Thanks
DID Electrical

May 8, 2026

Had a great experience at DID Airside…

Had a great experience at DID Airside in Swords. The whole process was very quick and easy. Shane who served me was extremely helpful and an absolute pleasure to deal with. Excellent customer service from start to finish!

8 May 2026

Unprompted review

Reply from DID Electrical - Swords

5 days ago

We're happy to hear that you had a positive experience in our store. We appreciate your feedback and are grateful for your time in sharing your experience with us. Thanks.

Thanks
DID Electrical

May 8, 2026

Paul was hopefully with helping me to…

Paul was hopefully with helping me to pick me the right phone and watch

30 April 2026

Unprompted review

Reply from DID Electrical - Swords

5 days ago

Thank you for your feedback! :)

May 7, 2026

Shane was brilliant with great…

Shane was brilliant with great knowledge and great enthusiasm!

7 May 2026

Unprompted review

Reply from DID Electrical - Swords

5 days ago

Thank you for your feedback! :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look