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Rated 5 out of 5 stars

I've been ordering from Digitec and its sister site Galaxus for the past 12 years, since I moved to Switzerland. Impeccable service, including after-sales support and returns policy. Fast and reliable... See more

Rated 5 out of 5 stars

Purchased a DJI Mini 3 to replace the one I lost. I received professional and focused help when requesting shipment info. This company has really fast shipment, but sadly I wasn’t in an area cover... See more

Rated 5 out of 5 stars

Fast delivery and correct items. Website is well-designed with 4 languages and provided enough info for the purchases. The warranty policy is super, easy to change or return defect items.

Rated 5 out of 5 stars

I ordered a DJI Mini drone on Friday afternoon and received it on Saturday morning. That kind of speed still amazes me. I’ve been ordering from Digitec for the past 7 years, and the experience has alw... See more

Company details

  1. Electronics store
  2. Camera shop
  3. Computer Accessories Shop
  4. Game Shop

Written by the company

Digitec ist die relevanteste Plattform der Schweiz für digitale Produkte wie IT, Telekommunikation und Unterhaltungselektronik.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

12K reviews

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Replied to 98% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Trustworthy platform

Whatever i ordered, it hasard always been delivered on time without any scratchs problems. Really great platform with good transparency on price and stocks.

25 September 2025
Unprompted review
Rated 5 out of 5 stars

As always fast delivery

As always fast delivery, fair price.
The possibility to sell purchased but used products on the platform is a great plus!

25 September 2025
Unprompted review
Rated 5 out of 5 stars

Digitec is fast and reliable

Digitec is fast and reliable. I have been ordering hardware equipment form digitec for over 10 years and have always been satisfied with the delivery, ease of payment and ordering.

23 September 2025
Unprompted review
Rated 5 out of 5 stars

Digitec a Trusted Partner for Every Purchase

Ordering from Digitec is always a pleasure — the platform is fast, reliable, and delivers exactly as promised. It truly feels like an extension of our family, giving us complete confidence when placing orders. What stands out most is the excellent after-sales service, which ensures we feel safe and supported even if product issues arise. We feel secure knowing our money is in good hands. Thank you, Digitec Team, for consistently bringing happiness to customers like me

19 September 2025
Unprompted review
Rated 4 out of 5 stars

Usual good experience except for packaging

As usual, the online ordering process was seamless, the delivery on time and the printer toner was offered at a competitive price. The only criticism is why Digitec/Galaxus thought it necessary to send the toner cartridge loose in a box that was fully four times the size of the cartridge box itself?

19 September 2025
Unprompted review
Rated 5 out of 5 stars

Simplicity + luck = a great deal!

It's always so simple. Everything comes under a heading where you can search for exactly what you would like to purchase. In this case, there was an offer not to be refused on objects left in the warehouse. I was lucky and found three things I could really use!

11 September 2025
Unprompted review
Rated 4 out of 5 stars

normally very good

I ordered uncountable things from digitec and I had normaly no problems at all, but I had a few times where the support is not realy usable or the warranty got rejected, where I didn't understood why

16 September 2025
Unprompted review

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