I've been ordering from Digitec and its sister site Galaxus for the past 12 years, since I moved to Switzerland. Impeccable service, including after-sales support and returns policy. Fast and reliable... See more
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Purchased a DJI Mini 3 to replace the one I lost. I received professional and focused help when requesting shipment info. This company has really fast shipment, but sadly I wasn’t in an area cover... See more
Fast delivery and correct items. Website is well-designed with 4 languages and provided enough info for the purchases. The warranty policy is super, easy to change or return defect items.
I ordered a DJI Mini drone on Friday afternoon and received it on Saturday morning. That kind of speed still amazes me. I’ve been ordering from Digitec for the past 7 years, and the experience has alw... See more
Company details
Written by the company
Digitec ist die relevanteste Plattform der Schweiz für digitale Produkte wie IT, Telekommunikation und Unterhaltungselektronik.
Contact info
Pfingstweidstrasse 60b, 8005, Zürich, Switzerland
- +41445759500
- www.digitec.ch
Replied to 98% of negative reviews
Typically replies within 24 hours
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Everything that I ever need is on 1…
Everything that I ever need is on 1 place with fasta delivery and great costumer service. I am a long time customer and till today I have nothing to complane
Skull is shaking from bass
I ordered it yesterday and it arrived at lunch today. Less than 24hrs and it was already home ! Also ever since I opened the package and put the headphones on I’ve been listening to music ( it’s been 3hours ) you can adjust the bass on the headphones, best purchase EVER !! My skull is shaking from the bass in the best way possible. ( Skullcandy Crush Evol )
Excellent experience! Always an excellent experience!
Easy ordering, excellent communication after the order has been placed (status of the order, status of the shipment, etc), quick delivery.
Can't ask for more :-)
Arrival on time and the communication given
Delivered on time and package for undamaged
Easy to find what you are looking for
Great support team, easy to find things
Great price
Great price, fast delivery, very happy with new laptop pad.
Fast delivery and good price
Fast delivery and good price. The product arrived intact.
Fast delivery within three days
Fast delivery within three days. Good quality product as described on website.
Great selection of products, BUT
Their return policies are not great (at least 10% of purchasing price) and furthermore they have a handling surcharge for the shipping costs. So here's my example: You buy a product for 259.-, when you send it back opened the same day, you are being charged 25.90, thus the product is now valued at 233.10 (minus 7.- for shipping). A few days later the returned product is offered 248.40 marked as discounted, but 15.30 more.
Besides, great selection of products, but unlike at its beginnings the prices have been rising and not too infrequently you will find the same product cheaper elsewhere, even at the manufacturer's site with their list prices. With the free-shipping I have the impression that the cost is priced into the products. Their news portal with more or less biased contributions of their journalists seem to be one reason that prices have gone up further.
Besides my poor example, most of my interactions are good, although Amazon remains the gold standard in service.

Reply from Digitec
Every time I need something I come here…
Every time I need something I come here to buy it. Always had a great experience. Service is great, fast and reliable. Thank you
Very quick delivery and the products…
Very quick delivery and the products are great.
Misleading product specifications
Misleading product specifications – avoid!
I purchased a Gaming PC desktop from Digitec because the product description clearly stated "Wi-Fi 6 / 802.11ax". What I received was a cheap mini USB Wi-Fi dongle (Tenda AX300) that barely delivers 2 Mbps in the same spot where my previous PC easily reached 100 Mbps.
This is false advertising. A PC sold as "Gaming PC desktop with Wi-Fi 6” should come with a proper integrated solution, not a low-end USB stick. Support is extremely slow to respond, and I still have no resolution.
If you expect to get what you pay for, look elsewhere.

Reply from Digitec
Ordered a Garmin watch and received it…
Ordered a Garmin watch and received it the next morning. Super pleased with the delivery speed and communication.
Great online store
Great online store. Very fast delivery and great support.
Best price and fast delivery
All problems solved
No problem with the shipment, but!
The entire audio of the Laptop (Dell XPS 16 9640) does not work. I started a service request at Dell, but so far did not get any feedback.
The box has a label: with your logo that says: Checked!

Reply from Digitec
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