Dimprice.co.uk Reviews 

2,629
•
TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

I’d give no stars if I could as just like the last review I’m waiting since 2022 for a refund on my mobile that DPD lost. I’m livid with them too as they lost it but will make no recompense to me for... See more

Rated 5 out of 5 stars

I made a huge saving on two Samsung S23 Ultra phones. Dont be put off by potential long delivery - took 1 week from order to delivery for my order. All fully tracked online and delivered in UK by... See more

Rated 5 out of 5 stars

I have bought 2 phones from Dimprice so far, both arrived in about 10 days. The company send you an order acknowledgement as soon as you place the order, then tracking information once your order has... See more

Rated 4 out of 5 stars

The delivery information can be better. They deliver the phone as promised however the courier tracking information can be better. Once the order was dispatched, the app said that the parcer was "... See more

Company details

  1. Electronics store

Written by the company

Explore a wide-range of trending electronics, cell phones, tablets and more appliances in great price.


Contact info

3.8

Great

TrustScore 4 out of 5

3k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.8

All reviews

(2,629)

1 review in the last 12 months

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Rated 3 out of 5 stars

Item out of stock - delivery ok

After I placed the order I got told the phone color I ordered is out of stock, this should have been shown on the website.
The phone is good and i received it on time.it wasn't possible to track it though.

30 March 2023
Rated 1 out of 5 stars

They sold me a headphones and I wanted…

They sold me a headphones and I wanted to claim under warranty 12 months and they want £60 for inspection. Unbelievable!!!! Such poor support service, I asked questions but they answered if I want to claim warranty I need to pay £60! I feel stolen and I will ask public authorities to step in if they won’t willing to resolve my problem!!! They don’t even sent me invoice to my email!

28 March 2023
Unprompted review
Dimprice.co.uk logo

Reply from Dimprice.co.uk

Hi Daniel

We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right.

If you’re open to discussing your experience further, please feel free to contact our customer service at support@dimprice.co.uk

Sincerely,
Dimprice UK

Rated 1 out of 5 stars

You failed to deliver any package

You failed to deliver any package. Pretty fundamental! Then 5 months later, after I pointed this out you, you sent me an e-mail saying you were going to recall the delivery. You only had one job and you have consistently failed to achieve that over a very long period of time.

26 January 2023
Dimprice.co.uk logo

Reply from Dimprice.co.uk

HI Simon,

We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right.

If you’re open to discussing your experience further, please feel free to contact our customer service at support@dimprice.co.uk

Sincerely,
Dimprice UK

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